In mid-September, I paid $7613.53 for an unmodified Technics 1506 reel-to-reel tape recorder from J-Corder Luxury Audio. (I learned about J-Corder from The Absolute Sound.) Before I bought it I asked if I could return it if I don't like it--J-Corder said Yes. But they didn't ship it for weeks. Each time I asked the status I was told that it was being calibrated. After three weeks, I told J-Corder to cancel it and give me a refund. They responded that it was ready to ship and that they would give me $1000 off if I still wanted it. I said OK and J-Corder paid me the $1000 by PayPal. But when I received the tape recorder in mid-October, it didn't work--there was no output from prerecorded 7 1/2 ips tapes on either the Line Out jacks or the headphone jack, even though it powered on. So I told J-Corder that I wanted to return it for a full refund. I was told that I'd get a refund of $6613.53, which is the $7613.53 minus the $1000. But after they got the 1506 back, J-Corder told me that I would first have to pay J-Corder $1000, then they they would refund me $7613.53 because "our system only allows us to do a full refund of the initial amount..." I responded that I would send them the $1000 after they refunded me the $7613.53. J-Corder refused. We exchanged multiple emails, during which J-Corder accused me of demanding a cash advance. Ultimately J-Corder gave me a credit for only $6226.57, deducting $48.57 for Merchant Services Credit, $149.90 for a 2% restocking fee, and $75 for a custom shipping carton. Since I never agreed to a credit, and because I would never buy anything from J-Corder, I disputed the charge with my credit card company and soon got a partial refund of $6226.57, thereby losing $386.96. As you can see, J-Corder was perfectly able to refund me $6226.57, so they could have and should have given me a full refund of $6613.53 without demanding that I pay them $1000 first.
Note that I have a Pioneer RT-1011L, so I'm familiar with reel-to-reel decks. read more