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    12 years ago

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    8 years ago

    Extremely rude to me on the phone and hung up on me as well. Customer service is paramount. Don't give this guy your money.

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    Hi Tech Termite Control

    Hi Tech Termite Control

    4.4
    (252 reviews)

    In the winter of 2024, I noticed a swarm of termites coming out of my house. After contacting Hi…read moreTech, they responded quickly and sent out Jaden, who treated my home for subterranean termites. The process went smoothly, and I was satisfied with the service at the time. About 11 months later, I unfortunately noticed another swarm in the same area. I contacted Hi Tech again and, to be honest, I was a little frustrated that the earliest available appointment was over a month away. However, when the day finally came, they sent Zach out to perform the treatment, and he completely changed my outlook on the situation. Zach was outstanding. He took his time, was thorough, professional, and never seemed rushed. He explained what he was doing, answered my questions, and clearly knew his stuff. On top of that, he was just a genuinely chill and pleasant guy to work with. It's rare to find technicians who combine knowledge, professionalism, and customer service as well as he does. In my opinion, Zach deserves a raise or a promotion.

    We paid $900 for a termite treatment that didn't work - and they wouldn't honor the warranty…read more Hi-Tech did a spot termite treatment around a window in our home. Six months later I noticed more droppings and called Hi-Tech back. Their technician told me it was likely the house settling and nothing to worry about. When we opened up the window trim during a siding project, we found tons of live termites (see photo) - still within our 1-year warranty period. When I called the office, I was told the warranty only covered the "inside" of the window, not the outside. It is the same window and the same termite problem. They offered to come back out and inspect, but quoted another $900. No apology, no ownership of the fact that the original treatment hadn't worked. I didn't feel right paying again for the same issue - and for a company I couldn't trust to solve the problem. The inspectors themselves were professional and courteous. The office experience was not. I ended up hiring a different company who treated the problem thoroughly and has been excellent. I'd recommend Hi-Tech improve how they handle situations where a treatment doesn't work. A little accountability goes a long way.

    Rywen Insulation Inc

    Rywen Insulation Inc

    5.0
    (110 reviews)

    We live out in the country on a big property, and rodents in our walls and the crawlspace under our…read morehouse has always been a problem for us. There has been this persistent smell of rodent urine in one of our closets for literally decades, no matter what we have done. Not any more! I could not recommend Rywen Insulation more highly for rodent control work. We've had rodent control people here before, but never at the level that Rywen takes things to. They put in place genuine long-term preventative measures to keep rats and mice out, not just patching holes. And that has made all the difference. No more smell in our under-the-stairs closet! And, I'm not sure if it is always a part of their service, but they offered us a one-year warranty. Rats and mice did return --- probably due to a contractor leaving our crawlspace door open overnight with the lights on, several times (oops). But Rywen took care of the problem immediately, no questions asked and no additional money requested, for the entire year of the warranty. They aren't cheap. But they are soooo worth it.

    Rywen replaced my attic insulation, installed crawlspace insulation, and also do pest proofing for…read moreour house. Communication is excellent in terms of progress updates, expectations and recommendations. Work preparation is also excellent: I am very happy that the work area is well sealed off that we can continue to use the rest of the house normally. Work is done exactly on schedule. Overall, highly recommended.

    The Original Rodent Proofers

    The Original Rodent Proofers

    4.8
    (404 reviews)

    Before hiring, I had asked my local mom's group, local raves and rants page and Nextdoor... these…read morefolks came up as highly recommended. So we interviewed them for the job. The guy who came out was on time, a bit eccentric and very passionate about rats. He was detail oriented and did a great job explaining the job and its breakdown. Unfortunately on the day of the job, we had 4 guys come to our home on time- but none of them spoke English. Now, I appreciate them coming out, but we just could not communicate and they did not have work trucks or shirts with their company name. An hour later, we had a younger guy show up and he spoke English. The crew worked really fast, did a nasty job of removing our rodent infested insulation and put in new insulation, they mixed concrete and patched up some holes as well and put out rat traps. They came back twice to check the traps and removed them. I think they did a good job, appreciate their punctuality. But management should always send someone who speaks some English and provide a company truck or at least shirts. I personally felt uncomfortable letting into my home a group of random men with no identification.

    I called around all the top reviewed places and decided on Original Rodent Proofing. They were…read morecompetitive, not the cheapest, but Shannon Lee sold me on their work, along with Brandon (owner's) call to check in and answer any questions. Their warranty on work done was another key factor. An electrician found a dead rat and droppings in the attic, so I needed clean up and rodent proofing. In the crawl space, a bunch of the ducts were unattached by wear and tear and plumbing work that had been done in the past (which I didn't know. No wonder my gas bill was so high over the winter!). Shannon and team cleaned everything up, sanitized, reattached the ducts and rodent proofed the whole house on the outside. Apparently the attic was vulnerable, as prior owners' foam had been chewed through in the eaves. After they were done they set traps which will be checked every few weeks. I will update if there are any further rodents but I am confident in the work by the company and team. I highly recommend this family owned company.

    J&N Services - pest_control - Updated August 2026

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