Leslie Cintron was thorough in her inspection of my air conditioning system and confirmed there was…read moremold showing me the pictures. She walked me through possibilities on what to do next and explained the cost for each option if I wanted President Air & Plumbing to do the work. After going over the paperwork, she was diligent in ensuring I understood exactly what would happen next, scheduling the work that needed to be done, and ensuring that I had no more questions. Upbeat, cheerful, and clear in explanations, she is a credit to Precision Air & Plumbing.

Update - Oct 22, 2025:…read more One of my calls with Precision's manager confirmed exactly what this issue comes down to. He admitted their technician took no notes to justify the recommendations and that refrigerant levels "should have been checked given the system's age." That's not my opinion--it's their own manager's statement. There were later calls too, but instead of addressing that clear admission, the company keeps twisting the story into side arguments that miss the point. Precision now claims they have a "recorded call" where I supposedly said another technician installed all their recommended parts. That's simply not true. No outside technician installed anything from their estimate--the only work performed was adding refrigerant and cleaning the coils, which fixed the issue they skipped, restoring proper performance. Coil cleaning was the only overlap with their estimate. If such a recording really existed, it would have been easy to share with the BBB or the Arizona Attorney General, yet none has ever been produced. Both agencies accept legally obtained recordings under Arizona's one-party-consent law (§13-3005). If transparency were the goal, releasing all recordings would have settled this immediately. The fact that they haven't speaks volumes. Finally, about the refund: Precision keeps saying they "paid me more than I asked for," but that's not the full story. When their manager couldn't explain how a prorate would be calculated, I estimated roughly $500--about what a fair one-year refund should have been on a four-year, $1,770 plan. Instead, they started with the full $1,770, subtracted $549.59 in old discounts from prior years, and called the remainder ($1,220) a "prorate." It looks generous on paper, but it's not based on any standard accounting method--it's a creative way to make the numbers appear higher while double-charging for benefits I'd already paid for. After ten years as a customer, I wish this had ended differently. Appreciate the partial step, but transparency--not spin--would have resolved this months ago. Consumers: Verify estimates independently--facts over claims.

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Sir time was able to come out the next day. Dan the…read moretechnician was respectful and informative Took care if the issue.

These folks are great! The phone is answered, it is easy to set up appointments, the appointment…read moretimes are held, texts provided when Tech is on way, candid assessment of system and pragmatic suggestions when issues identified (list of issues, prioritized, and recommended approach (not everything identified needs immediate attention!), respectful in house (booties on so not tracking dirt/insulation all over house), Technicians are personable, and they are competitive with pricing and offers.

Robert is very personable and down to earth. He really listens to what you're experiencing with…read moreyour AC system and tries to figure out exactly what the issue is. He doesn't try to tell you you need all these things that you really don't. For example, most AC companies won't fill refrigerant partially. They say you need to empty it and refill it all the way. Pricing is fair and honest. Much appreciated!

Throughly enjoyed my experience with these guys. They were able to come out same day for an issue,…read moregave advice on replacing a part vs replacing the whole unit. With the unit being 16 years old, the repair was almost $1,000. weeks decided to just replace the unit. They came over and replaced the unit next day at the median cost of replacing a 2 ton ac unit. No upsell, no "packages" like other places try to sell. I will be using these guys to do my yearly maintenance on both of my units.

We used AJ Mike's Air Conditioning for equipment installation. He does excellent work and is…read morecareful . High Value! Great personallity and professional. I wouild highly recommend.0.

Weve been using this company for years. They have always done great work for us! We call them out…read moreevery year to give our AC a tune up and never feel like we're being over charged or sold on something we don't need. They've done everything from installing our thermostat to AC compressor repairs. They even supplied us with a detailed report on the health of our AC when we sold our house! Highly recommend

These guys are amazing. Extremely quick response, very fair price, explained everything and gave…read moregreat recommendations with no pressure. Will continue to use them on anything we need moving forward! Thank you so much!

Ace Cooling came to diagnosis our A/c. He was prompt and professional. Diagnosed the problem -…read moreneeded a new motor. We had 2 other companies diagnose the same problem. Ace Cooling gave us the most affordable price. So we went with him.

Kaidon and his team installed our new air conditioner units. Good customer service experience. He…read moreexplained all of the steps they would be taking throughout the day. Most importantly, when the work was done, he showed us all options on new thermostat. Very clear to understand.

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

I would give them more than five stars if I could.They fixed all the mistakes that precision…read moreheating and air did And charged me $1200 to fix my air conditioner and it lasted less than 24 hours and there is no guarantee no refund.. Thank you so much Cactus Air-conditioning and heating

We just moved to our new home in Apache Junction,so we needed to check out the current system that…read morewas in place. It is an old Carrier unit and Dalton came and did the inspection check. We needed nothing,but when we do,this is who I'm calling. You won't find better fair pricing! Feel confident hiring Equi-Tech

Absolutely wonderful service from Dalton and Equitech Mechanical. Our office AC unit started…read moreblowing hot and we requested service for tomorrow. Not only did he make time to come out same day, he made sure to help us figure out what to do on a unit we don't own- we rent our office building- and we're actually sitting here freezing because the unit is working so good. (lol) Absolutely recommend Dalton and his team for fast, trust-worthy, reliable service from someone who really does try and take the best care of his customers. We can't say enough about how easy they are to work with and we feel comfortable referring friends and family too.