These is the worst place ever ...my experience was totally disgusting... definitely my first and last time ....I when because my galaxy s10+ screen broke ... so he charged me 285 for the front and $10 more for the back one .. which I paid right away .. ..this was on Wednesday September 8th.so . I came on Friday the 11th to pick it up .... and my surprise was ...that the back of my phone was still broken.... I trying to talk to him and he starts screaming at me .he also followed me to the exit insulting me . so please don't ever paid before in this place until you see your phone ...... read more

iWorld Accessories - That was supposed to be fixed as well but he decided not to. - Electronics Near Me - Boston, Massachusetts

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Eneias was great! Very personable. When I called he was super friendly and helpful. Gave me pricing over the phone which was very reasonable and I just left there a very happy customer! I had 2 phones fixed quickly!. He fixed an issue with the charging port and a smashed screen. Definitely 5 stars for us and I will be going back for sure! read more

Damn. Your phone's broken? Don't even worry. There's a place in Eastie that's got your back. Bring it here. Do. Not. Hesitate. Only regret is that I didn't go sooner. Most amazing service and you won't believe it for the price. Wizards work here. I saw the magic before my very eyes and my phone was transformed within minutes right in front of me. Don't forget to tip if/when you realize this place is like no other. Changing the game is what these guys are doing. Thanks again. read more

Do not do business here. This is the most unprofessional place I've ever gone to with horrible customer service. Originally, I went here 5 years ago. They did a good job fixing my screen, so I recommended them to many people over the years. Last month I went back since I dropped my phone and cracked the screen. The front and back were both cracked. I paid $120 to fix the front screen one day. The bottom right corner didn't seem like it was screwed in all the way. It kept popping out a little bit. It ended up making my screen go black. I brought it back and they fixed it again for free as they should since it was done incorrectly. I went back a couple weeks later to fix the back since I didn't do that the first time. I paid $80 for the back glass. One day later, my screen started going black again. I didn't notice that the front was lifting and popping up like before, because it was in the case. I went back to the store to show the man. He would not fix the phone without charging another $120 again and was accusing me of dropping the phone which I did not. I let him know if I dropped the phone I would have no problem paying for it, but this phone was not fixed correctly as it was the same problem as before. He kept contradicting himself first saying that it was internal damage. Second, he was accusing me again stating that I was a liar. He said "I knew you were drama when you walked in here. You dropped the phone or damaged it from putting it in your pocket. I know clumsy when I see clumsy." I don't know what business treats a customer like that especially when I did not damage the phone in any way. I was not going to pay another cent there to have the same issue again. I brought it to another phone repair store who said they could tell there is absolutely no way that I damaged the phone and that iWorld should fix it for free as they did not do it correctly. I was not going to go back to this joke of a business. The other repair store was able to fix my phone with no problem and I have not had any issues since! This store clearly does not know what they are doing and lack customer service skills. Do not go here! read more

I came here with my friend to pick up her phone that they had for over two months. She needed a new charge port which... I don't even want to finish writing about this place. Just don't come here. They're a mess. They also lost her SD card. They were like "oh, sorry. Here take this one". It held less space and probably belonged to someone else's phone. read more

I brought my phone in two weeks ago to repair a cracked screen. The phone itself was in perfect working order. When I picked it up, the phone was malfunctioning with a mind of its own. Jason, the technician told me my connectors were shot. Since it was working perfectly fine prior to him touching it, I brought it to Apple for a second (and more reliable) opinion. Come to find out my connectors were fine. What I did learn is that my static guard was missing, my battery cover was missing, and five screws were missing. Now I know why my phone was malfunctioning. When I told this to the manager of the store, she flat out refused to refund my money. Absolutely do not do business with the crooks. You get what you pay for here..... read more

Went There To Get My Screen Fixed On My Iphone Worked For A Day Then The Screen Went Black Couldn't See Anything Took It Back The Next Day Fixed Again Two Days Later Same Problem I Finally Said Let Me Take It Somewhere Else And I Did They Took Out The Screen On My Phone After Looking At The Screen It Was A Generic Brand Cheap Not Worth The Price They Charged Me For The Repair This Place Is Not Worth Going To For Any Repairs Stay Away read more

Rude and absolutely no help. Fixed my phone screen after I shattered it and didn't install it properly. So when dropped in my case the screen cracked again because it was not in the fixture on the whole right side of my phone. This apparently is MY fault and they won't take any responsibility. The gentleman said I can put your screen in and make sure it doesn't fall out but I can not replace it therefore making sure a cracked screen will stay in was all he could do. He decided to glue the whole screen in and while heating he burnt the pixels in the upper left hand side of my phone and left glue along the top of my phone also. So now I have a cracked screen they won't replace after them not installing it properly to begin with and a yellow/orange circle on the top of my screen surrounding my service bars. Needless to say they will not be having any of me or my friends business EVER again. Plus they overcharge for their crappy service. read more

Hi, I was a new customer at the East Boston Site. I went in a week ago and got my screen fixed immediately. It was great and then the screen popped out of the phone and when I went back in, I was told it was a defect on the screen and the warranty will pay for it, yet they didn't have any screen available to fix and to wait for 3 days. I waited 3 days and still no available inventory, but during the meantime the screen popped out again. This time it popped out about an inch in my pocket cutting my finger. Because it was popped out so much I gently pushed it a bit in afraid that the inside of my iphone is going to be damage, the screen cracked. I called the store and told my story and the employee, but in the middle of the story the employee immediately cut me off just to say that the warranty was voided as I cracked the screen. None of this was my fault or should have happened in the first place if there wasn't a "defect" which the manufacturer should still take back as it was their fault, but the employees at the store (I went to the store to show them what happen) just kept saying I signed the form and it is all my fault and need to pay again if I want it fixed. I am disappoint with the service and the fact that I have to pay again when it was not my fault at all. It's been 3 days now and I have no phone and need to use it for work. All I want is to get it fixed or if that is not possible at least have my refund. I will be calling in the morning to see how this can be rectified. - Jon Gonzalez (disgruntled customer) read more