The township required a testing of my irrigation system for back flow issues…read more Ken Cooks was the most reasonably priced - an appointment was easy to schedule and they arrived on time and took care of submitting paperwork to township!

We have had a very difficult time getting a new dishwasher, it's taken months. We finally switched…read morestores and got one in a week, but there was a corroded hot water pipe and needed replacement before we could use it. We were also without hot water in the kitchen until the pipe was replaced. Ken Cook fit us in and the repair was complete 24 hours after out install. The plumber was very professional, on time, knowledgeable, and replaced a couple pieces getting the plumbing mess under the sink organized and easier to maintain with shutoffs for the different feed lines to the refrigerator and water filter. IT'S NICE! He was also Covid-19 responsible which is appreciated. Highly recommended and their efforts fitting us in were greatly appreciated.

It is no mistake that Chris has an exclusively five star rating- I wish I could give 10!! Chris is…read moreunbelievably responsive, professional, effective, and just a joy of a person. I texted him this morning with three issues- not only was he able to swing by this same afternoon, but he solved all three within an hour! I've used Chris for several plumbing issues and truly I will go to no one else for any of my handyman needs. His expertise is remarkable, his eye for detail unmatched, and his prices fair. Truly while it's never fun to have a problem in need of fixing, it's made immeasurably better by knowing I can call Chris. Hire him! :)

I set this appointment while I was out of town... Chris showed up promptly as scheduled and…read morecompleted a repair on the same visit - actually to repairs! Competitive prices and great service would highly recommend.

They diagnosed the problem quickly and were able to fix it very fast. Great work and fair prices…read moreand a famly business.

Great communication. Was able to diagnose the problem quickly. Explained the service need. Overall…read moreexcellent service.

ourplumber, Kyle was great Polite and very efficient in solving our problems. He went out of his…read moreway to make sure we were happy with his work. A+

Egregiously expensive. Clearly the new private equity owners are trying to gouge customers. They…read morealso rescheduled my appointment with only a couple hours notice, so I had to take off work for a second day. I'll never use them again

I had a leak in my basement and knew I needed some pipes replaced. I knew it was going to be an…read moreinvolved project yet needed to be done to prevent further issues. I also needed a few faucets changed out. I knew it was going to cost $$$ but wanted to make sure I had quality work done without getting ripped off. I followed the recommendations of a few people and had olde towne plumbing replace pipes in my basement, install some shut off valves, and replace two bathroom faucets. I am SO HAPPY I went with them. I felt the price, professionalism and quality of the work was well worth the price they quoted/charged me. There were no surprises or upcharging and everything was discussed beforehand. If I ever need plumbing work, I will not hesitate to go with olde towne plumbing. Thank you Olde Towne plumbing!!!

I called my standby plumbers (Olde Towne Plumbing Ypsilanti) they were really busy today and…read morerecommended Michigan Power Rodding. I am very thankful for their recommendation. I called, she was very polite (apologies her name escapes me). We scheduled a visit, same day between 12-3. About 12 I had a knock on the door and it was Mark from MPR. Mark came in assessed the situation, quoted a price and got to work. He also took extra care in our crowded basement. Mark had to do some extra work to fix the issue and somewhat unexpectedly he stuck with the quoted price. When the drain was flowing nicely, he cleaned up the areas and prepared the bill. I feel the price was very reasonable and the service exceptional. Thank you Michigan Power Rodding and Olde Towne Plumbing for your outstanding care and quality of service. Hopefully you won't hear from me for a long time. Mike

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

called in the morning for a clogged bathroom sink. The technician was at my house within an hour…read moreand rectified the issue within 30 minutes. Everyone I spoke with was kind and respectful. I paid less than I expected which was also pleasantly surprising. I wouldn't hesitate to recommend this company or use them again.

first, despite our name, we're real people…read more We had a blockage in our kitchen sink yesterday evening in Ypsilanti. I pulled off the trap and saw it was clear, meaning the problem was farther down. So... time for the professionals.. Called our usual plumber who suggested contacting MPR. Told the dispatcher, and she scheduled a visit Fri afternoon. Don't recall his name... but he got here, did a quality job with a _loooooong_ snake, put everything back. Professional and top notch. oh, competitive pricing, too ($250), Yeah, you can probably find someone cheaper but that's always a significant risk.

Propt and efficient. Replaced a water valve as requested…read more Job finished for quoted price. I recommend this company if you require plumbing work.

Unfortunately it's rare with many companies today that they do exactly what they say they're going…read moreto do. Paul is one of the rare exceptions; he turned up on time and only left once the job had been finished (It was about 10:30pm at night (was raining and they'd been digging all day)). Paul has a very strong work ethic, explains clearly what he's going to do and gets on and does the job. We had a backed up sewer caused by a broken sewer line; Paul was able to carefully navigate a crab apple tree and three bushes and replace the broken pipes (without damaging the garden). He was also prompt with his communication and really kept us in the loop as the work progressed. Not only is he a really nice guy he also does great work and stands by it. A+++.

I've been a member with this company for two years now, and they've been incredibly helpful with…read moreall of our water-related needs. Their service goes above and beyond every time. Most recently, Braden K came out for our annual water tank maintenance along with some additional plumbing work. He was truly impressive very knowledgeable, professional, and patient in answering all of my questions about our faucets. He also did a great job replacing two bathroom shower faucets. Excellent customer service and a company you can truly trust for any water issues!

Alex was amazing! This company really worked to solve a complicated problem. They were so…read moreaccommodating and diligent. Best plumbers I have ever used!

Prompt, thorough, professional. Even showed me a fix I can do myself next time. Family business,…read morefairly priced. Both Ed and Brian (father and son) have been out for repairs. Great job every time!

Mike came to our kitchen faucet emergency. Very professional and 'understandable'…read more The new Kohler is so sleek, efficient and very secure! Thank you, Mike.