Malak was a gem! Really listened to my needs and the floor looks fantastic. Highly recommend.read more

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

We called G&K right after we purchased our house because we knew the hardwood floors were in rough…read moreshape. We needed someone who was knowledgeable (since this was our first house and we knew pretty much nothing about flooring.) They miraculously got us in within a few days (due to a cancellation) and walked us through everything they would need to do and the timeline. Paul was excellent and guided us on flooring stains that would fit well with the house. They got right to work. My husband and I didn't stay in the house during the renovation, but we came by everyday to view the progress. Someone was always there to answer our questions, and they seriously went above and beyond to get everything done quickly so we could move in. I would definitely use them again and recommend them to anyone who asks. Thank you G&K, you guys rock!

The laminate floor they installed *years* ago slid around a bit leaving some gaps. They came,…read morelifted the pieces, put things back in place (including using some spares we had in the original boxes). Superb work, super customer service. Hightly recommended again.

Constant emails after multiple "unsubscribe" ! Poor business practices, stay away from!read more

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

I recently had new carpeting installed in my master bedroom. I am extremely satisfied with this…read moreexperience. In the showroom, Liana was knowledgeable, helpful, friendly and low pressure. When Tom came out to measure the room, he was friendly and answered my questions. He emailed me a detailed estimate in a timely manner. His long experience with the company shows. Brian and his team of installers were amazing! They took care of everything, including complete clean up afterwards, and took all debris and old carpet away. The carpet installation was very professional and looks great!

Ann Arbor Carpets FlooringAmerica was exceptional! If I could give 20 stars, I would! Starting with…read moremeeting Danielle Denig in the store and setting up a visit for an estimate to the final sweeping of the finished floor, I am beyond satisfied! Danielle assisted me with selecting the laminate flooring, accurately measuring our kitchen, and provided a realistic estimate and a schedule for delivery of product, and then installation. I received a call the night before to confirm the installation arrival time. Bob Boyer was exactly on time. He provided thorough and precise workmanship. He worked diligently and cleaned up every speck. I would HIGHLY recommend Ann Arbor Carpet FlooringAmerica, Danielle Denig, and Bob Boyer. Thank you so much!

I just have to say that this was one of the best experiences we have had when purchasing a home…read moreimprovement. From walking into the showroom and being greeted by Beverly, who did not try to pressure us into anything, to the final installation we were treated well. When the price was given they also gave us a price for a more moderate quality of flooring. I really appreciated the no pressure sales. The installers, Mohammed and Mohammed, were polite and professional. The floor looks fabulous with no obvious flaws. I really appreciated their efforts to clean up they left no scraps or dust. Really appreciated it all. Thanks again

Very helpful with finding the right carpet for me. They had a lot of variety. Installed in a week…read more Highly recommended

Super friendly service. I had gone a couple of days in a row, and when walking around, I was warmly…read moregreeted with a "welcome back!" Other than the blue hair in the front for the past 12 years, I try not to stand out. That was the first time that I can recall that I'd been greeted so warmly! Their selection is outstanding and their prices are very reasonable. I found a tile I loved to go with our countertops and they had just enough to get the project done. I'd definitely be back for any tile or flooring needs.

My husband and I purchased tile for our kitchen backsplash from the Ypsi location. The designer…read moreElizabeth helped us pick out a tile with multiple different patterns which we were initially hesitant about, but we eventually fell in love with it. Now that the backsplash is 98% finished (Still have to add grout & caulk) we are extremely pleased with the outcome. (Btw my husband did the install). Our experience with Floor& Decor was very positive. We actually had to wait about 20 mins to talk to the designer bc we didn't have an appointment. But it was well worth the time. Elizabeth was super friendly and she probably spent 90 mins working with us. We'll be back when it's time to do the master bath.

Five stars. Superb…read more We had a couple of estimates for our floor. Michael, Ann Arbor Hardwoods' owner, was by far the most competent and professional. Pricing was competitive, too. It wasn't the lowest price, but the range was less than you might have thought. During a kitchen remodel, we wanted to re-do the floor as well. It had had 25 years of hard use and abuse, and it was showing its age. Michael walked us through the process, gave us the various options (stain or no stain, for example), all without pressure. He obviously knows what he's doing and his experience with hardwood floors shows. When it came time for the actual refinishing, the crew were prompt, courteous, professional and exceptionally tidy. Sanding floors produces sawdust (surprise!), but the vacuums used during the process kept the sawdust to a minimum. I covered the television downstairs with a plastic sheet (I recommend that), but that was about it. We had no dust upstairs. We had some repair work done at the same time. It was immaculate. You couldn't tell there had been repairs in the water-damaged area by the dishwasher or in front of the closet where the door frame had been replaced. We opted for no stain. That's a personal preference and a bit of a gamble since the wood color is unknown until the old stain comes off. Good choice. The wood looked great after the sanding and the 3 coats of sealant really brought it to life. NOTE: Plan a little time into the schedule to leave the floor sealant to dry properly. A week or so should be enough. You probably don't want to drag a dishwasher over the floor the day afterwards, like we had planned to do (but didn't). After the sealant had dried, the crew replaced the quarter-round edging around the entire area. No problems, no damage and it all looked great. I highly recommend Ann Arbor Hardwoods.

high quality work delivered promptly and professionally. would hire again. hardwood floors are a…read moretricky task and Ann Arbor Hardwoods are experts.

Excellent customer service, excellence in craftmanship, and 50-75% cheeper…read morethan big box store installation! Thank you so much!! We are so grateful you were able to complete our carpet fix request in 72 hours

Achilles stretched my carpet initially and I then had my carpet shampooed. After the cleaning the…read more carpet needed to be retrenched again. Brandon came immediately to restretch the carpet and did a great job. He honored his policy of guaranteeing his work to make it right up to one year. He did a great job, was conscientious, and cleaned up after his work. Bronson, thank you.

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

Went with D&N Flooring to install new carpet to prep a condo for sale, and had a good experience…read morewith Donny and crew! Coming out to measure and quote was straightforward, I felt like he understood the ask well (didn't need top of the line, just new and clean and adherence to HOA requirements on padding). Wasn't trying to upsell me or anything like that. He ended up coming in with the best quote of three options, and the fastest estimated install time (one day). Install itself was completed as planned. Place was left a little dirty in spots afterwards, but not a big deal and was easy to clean up. Donny was easily reachable and communicative throughout the sales and install process.

The Best Flooring Company by far in the state of Michigan. The owner is super nice and makes one…read morefeel a part of his family on minute one. My new carpet is gorgeous and was professionally installed when he said it would be installed. Looking forward to doing more business with Donnie and his crew. He will be opening his new walk in business on E. Michigan AVE in Ypsilanti in the spring. Check this business out for all of your flooring needs he does commercial flooring also. The price was very affordable. Best value for my money.