OMGoodness! I love my new floors. Stumbled upon John, owner of JDM Hardwood Flooring on Facebook…read more My first impression is that he was knowledgeable, professional, honest and fairly priced. And now that I have met him, observed his work ethic and talent I can confirm that John is all this and more. He worked on installing my flooring for three days. John arrived exactly on time, installed my flooring with precision and expertise and finished the project on time. It was an extremely clean process and the quality of John's work and craftsmanship is excellent. I will definitely call John again for my next flooring project and recommend him to my family, friends and neighbors. Amazing job from start to finish. BONUS! He is the nicest and kindest person you will ever meet.

We recently had our floors redone by John and we are so happy with the results! John is an expert…read morecraftsman who is very conscientious and pays great attention to detail. It's rare to find these qualities today and it really showed in the results. I feel our floors were so finely done, they look perfect! John was wonderful at communicating each step of the way, no surprises ever. He was very reliable and it was a pleasure to work with him. Highly recommend JDM Hardwood flooring, you will not be disappointed!

Owner went out of his way to help me out of the snow--truly kind and generous. Highly recommend…read moreworking with him!

The floors in our master bedroom and bathroom are beautiful. We had fantastic service from the…read moremoment we walked into the store to the selection, purchase and installation. Love that this is a small family owned and operated business. The owners handle everything from sales to installation. We are already planning our next flooring update!

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

They have done the carpeting in our house and the vinyl flooring planks in our bathroom. Both jobs…read morewent smoothly. They arrived on time, were professional, and the craftsmanship was perfect. Andy and Todd were welcoming and easy to work with and the pricing was very reasonable. Would definitely recommend them for their fine work.

We had a great experience with this company and will hire them again for future projects…read more There are too many obvious jokes to make about a company called Functional Floors, but yes--their floors were, in fact, functional. During the estimate, their representative was knowledgeable, friendly, and open to all our questions about the company and the work we needed. Scheduling was clear, and they fit us in faster than any other company we contacted. Their pricing was also very competitive compared to other local companies we'd reached out to. The work itself was solid. Our wood floors are at least 30 years old--probably older--so while they don't look brand new, they look *great*. The team worked consistently and made repairs where needed. If you expect decades‑old flooring to look brand‑new, you might be better off installing a completely new floor. My only hesitation was communication with the crew leader during the project. The job took about five days, and on the first day they arrived several hours late. The roads were snowy and unplowed, which is understandable, but there was no communication about the delay. I also never heard any updates as the project went on throughout the week unless I chased after them. A little transparency goes a long way. But hey--they offer functional flooring, not functional communication. Jokes aside, I'd hire them again.

We hired Functional Floors to refinish the hardwood floors in our new home and install new wood in…read moreareas where there was none. Unfortunately, what should have been a straightforward project turned into a very disappointing experience involving poor communication, questionable decisions made during the work and a finished product that required multiple attempts to fix. Throughout the project, decisions were made by the crew without asking us how we wanted things handled. Those decisions resulted in visible filler, patched areas, and other issues in our newly refinished floors that required them to come back out and attempt repairs. For a project of this size and cost, we expected much better attention to detail and communication. When we raised concerns, the crew lead who originally did the work was confrontational and not helpful in resolving the situation. Another lead eventually came out to review the issues, but by that point there was only so much that could realistically be done to fix the problems. Communication with the office was also frustrating. Emails frequently went unanswered and we had to call multiple times just to get responses. At times it felt like the focus was more on making the issue go away rather than properly addressing the quality of the work. We even reached out afterward about repairing a scratch made by our cleaners (which we offered to pay for), and they never followed up with us to schedule the repair. What makes this especially disappointing is that we had used Functional Floors before and had a great experience, which is why we hired them again and even recommended them to a friend (who also had a poor experience and lots of re-work). This project cost us over $15k and the level of workmanship and service fell well short of what we expected. Many of these issues likely could have been avoided with better communication, attention to detail, and a more professional approach to addressing customer concerns.

We went to Carpet Depot and ask for an estimate, plus we went to the store to see the colors, feel,…read moreand availability of the manufactures products. I was recommended a brand based on pets and cleaning ability. Doug came out and measured then I selected Mohawk Smart Strand carpet for four rooms and closets. I'm a vintage person, so I've had many dealings with carpet installers and products. I can honestly tell you this was one of the best installs and product recommendation I've had in my life. From now on I will buy all of my flooring from Carpet Depot.

Subpar work. Quite disappointing. Definitely, far short of quality of a prior installation done…read moresome 20 yrs before. Cannot recommend.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

We've completed three projects with Granite Creations over the past four years and each one has…read morebeen excellent! The first project was our kitchen in late 2021. Needless to say, the kitchen counters get a lot of use! Today we had the stone polished and resealed. Jake and Matt did an outstanding job. They nicely covered the floors (it is snowing today), were polite and professional. My counters look like they did the day the stone was installed. Beautiful!

I cannot believe this place. Seriously…read more I went in on Thursday afternoon after my husband spoke with them, stating they needed the sink so they could get the granite (that we hadn't even selected yet) ready to be installed on Monday. We were a bit surprised because the estimate that we were told from where we purchased from said it would be 4 weeks. I can't remember the gent's name who asked me which side of the sink I wanted the soap dispenser on, so when I called my husband to ask, he walked me with out to my Jeep and tossed this massive deep sink and faucet over his shoulder like it was a pillow of air or something. After I dropped it off and went back home, we drove back to the warehouse we were purchasing the granite from down the road from them at MSI. (mind you I'm in the Ann Arbor area, they are NOT close!) As promised we had it installed on Monday with the edging we asked for, and it looks perfect! Talk about fast...I had the granite selected on Thursday and it was installed on Monday! Granite creations, you guys rock!

Great price and great product! We had some issues with measuring but it was quickly fixed and…read moreschedule adjusted. We had carpet and lvp installed and it looks great!

GOOD JOB! We had…read morePerfect Floors install LVT (luxury vinyl tile) in our laundryroom. They successfully went over our 30-year old linoleum that had seen better days. The installer, Drew, arrived on time, was respectful of our home and didn't damage anything. For a half day's work in a small space he had a lot of details to contend with (removal and replacement of quarter round molding, moving the dryer out and back and removing and reinstalling the bifold closet doors. We are pleased with the work and the new floor looks fabulous!