I am thrilled with the quality of cleaning from Plymouth Carpet. I would definitely recommend them.read more

They were Amazing! Had a water heater problem that unfortunately sprayed my living room Carpet…read more They were here within 2 days. They were very kind, very efficient. I would 100 percent recommend them to all my friends and family. Thank you Plymouth Carpet Service for helping in such short notice, so I could be my house back together.

Eric the owner was prompt in responding to me, did a great job and for a very fair price. He cares…read moreabout his work, made suggestions and was very honest about the overall process. He was on time, communicated as to his arrival time the day of and did exactly as he said. I would highly recommend his services!

This company came out on time were very polite cleaned all the carpets quickly and without…read morecomplaint and without problem. Carpets look great they were dead above and beyond. Don't hesitate to use them again.

I scheduled two separate appointments with Stanley Steemer, and they did not disappoint either…read moretime. The first appointment was for carpet cleaning at my boss's house, and she was beyond thrilled with the results. The team was professional, efficient, and did an excellent job. The second appointment was for a couch cleaning at our business location, and Antoine and Lafayette were absolutely amazing! They were professional, respectful, and took great care in their work. On top of that, every time I called customer service, they were just as pleasant and helpful, great experience all around. I will definitely be using them again for future cleaning needs. Highly recommend - 5 stars all the way!!!

Hired Stanley Steemer to do both duct and carpet cleaning work…read more Per the Duct cleaning took about 3.5 to 4 hours, which was expected. Three minor issues. (1) the person who went around placing tape to cover the vents was very thorough. Some intake vents were high to get to and, without even asking, just helped himself to a step-ladder to get to them. I can understand that he needed it to reach but it would have been respectful to the home owner to first ask. To ensure the "vacuum" process had the full effect, I then went around and re-did some of his taping for he did not fully cover them - on some he seemed to just slap the tape on without fully covering the opening. I had to point out to him the vents that he had missed. They did do a good job on clean-up and given the nature of the work, the guy doing the actual duct cleaning did not account for all cleaning up all the places duct debris fell nor was I informed of that so I knew I had to do a bit of clean up, myself. After I had paid them and they left, the house began to feel cold after a while. I went to turn up the heat up but the furnace did not turn on at all. At first, I thought the furnace system had somehow been damage. Although they do turn off the main circuit switch to furnace to begin work, that was turned back on; however, the failed to turn the switch to the furnace itself back on, from when they turned it off and did not bother to tell me that. I had to find that out, myself. They do email you 'before and after' photos. However, one duct section 'before' photo looked the same as the "after' photo. I called the office to just inquire and, after I explained the issue to the woman who answered the phone, she put me hold for several minutes; she came back and told me she had checked with the manager, who apparently looked at the pictures, who said it as just a "discoloration". Not being knowledgeable on the duct work "discoloration", I questioned it for I was not sure what that even meant. What bothered me is the manager did not have the decency, or just didn't want to be bothered, to get on the line and talk to me directly.....a paying customer. Apparently, once you pay them, you don't really matter to management. I do recommend them but that is the reasons for only three stars. Per the carpet cleaning job, no issues. They did a fine job and got all the stains out that I thought were permanent. Bottom line, I would recommend them; the guys how who came out for both jobs were kind and courteous. Given the post-work issues mentioned from the duct-cleaning service, however, is the reasons for giving only three stars.

Brian was super friendly and thorough. Our living room carpet and furniture smell and look great…read more Pricing was super clear and fair. Thank you!

From the owner: My name is Brian Olszewski, the owner, and operator of Charlotte's Carpet Cleaning. This business…read morewas created to pass down to my daughter, Charlotte. I take a lot of pride in being a father. I wouldn't put her name on a business if I wasn't confident in providing the best quality and service possible. When you do business with Charlotte's Carpet Cleaning, you will not be treated like another sale, you will be treated like our family. I'm Charlotte's Dad and I approve this message.

Extremely happy with our service! Prompt, progressional and did excellent work. Would not hesitate…read moreto book again! Thank you for a great experience

Did not show up at scheduled time but showed up at a different time without any call or notice…read more Believe I was charged for more 'rooms' than there actually were. Carpet was cleaned, but did not smell before cleaning but now has a unclean or pet odor after cleaning. Technicial was not courteous and seemed arrogant.

Would definitely recommend this company. They did a fabulous job on cleaning our sofa. Went above…read moreand beyond offering to clean a pillow my grandson had melted crayon on. Look no further, they are great!

They cleaned our area rugs and two sofas and did a great job. They took extra care to protect our…read morehardwood floors and were very professional. I would highly recommend using them for any floor or upholstery cleaning you need. The price is very competitive as well.

We needed our AC ducts cleaned so I was looking for the best company for the job. I was hesitant to…read morebook because there were only three yelp reviews, and one was quite negative. However our experience was incredible. They were professional, knowledgeable, very kind and respectful. I thought perhaps they are new and I'd have to tell them where the vents were but they knew exactly where they were, that's when I found this company had been in business for 23 years. They had the best price out of all the companies we looked at and yet they treated it like a premium price which was awesome. We are hiring them again to clean our carpets and chairs. Highly recommend.

Prompt, professional and thorough. Highly recommended. Excellent communication and right on time…read more When booking, I said Id prefer communication via text. Most contractors don't pay attention to requests like that, but Kyle, the owner did. He also responded very quickly (under an hour) to texts and questions I had.

I came home to a flooded basement due to a sump pump failure on Christmas Eve. I called Ferguson's…read moreand was surprised someone answered on a holiday. Shirley was great and had their team out within 2 hours with drying equipment and Jim did an awesome job and was very knowledgeable. I was dry in under 48 hours Thanks again They have been cleaning my parents house for years. Highly recommend

The women on the phone was rude and hung up on me, not a good first impression and will doing…read morebusiness elsewhere. Talked to me like I was stupid.

Used Klean -Rite for first time in my Plymouth home and they did a great job! I have 2 cats so…read morewhat I couldn't vacuum over the past few years they made look new again. And they spent a long time getting the basement up to snuff. The basement stairs carpet is the best it's ever looked. Highly recommend & they were very prompt, right on the dot. Thank you.

I recently purchased a home and had some work done in the basement. The contractors mistakenly…read morethought I was getting rid of the carpet and did NOTHING to protect it! There was drywall dust and stains everywhere! Greg took his time to clean the carpets...from the stairs to the cracks and crevices...I mean he worked hard and it shows! The carpets look brand new! I'm so grateful! Thanks so much!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation