I don't even know how I stumbled upon Peabody's Carpet cleaning - perhaps it was their prompt…read moreresponse time or their affordable and fair estimate, but they delivered! Our carpets look and smell so good; they even removed some stubborn stains I was certain would not come out. We'll definitely hire them again!

I highly recommend Peabody's for their air duct cleaning. After seeing what the inside of my vents…read morelooked like before the cleaning I was shocked to see what my family has been breathing in over the years. I wish I would have booked with them sooner!

I hired this company to clean my carpets before we listed our home for sale. They were very…read moreresponsive and gave me a little higher quote than the average, but I went with them because they responded to me first. I was on a tight timeline before we took photos. Our house included 2 bedrooms, 1 hallway, 2 stairs, and a basement for $300. We had a pet stain and marks in the carpet from our furniture. They said they could get out the pet stain and the carpet marks. The stain was gone, but the marks in the carpet from the beds and dresser remained. I didn't see the carpets before they left because they told me my feet would leave behind prints on the wet carpets. Normally, I would call and bring them back to correct, but we had photos scheduled at the house the next morning. They also told me it would take 2 hours, but were there for around 40 minutes. They raised through and didn't do the best job.

We needed our AC ducts cleaned so I was looking for the best company for the job. I was hesitant to…read morebook because there were only three yelp reviews, and one was quite negative. However our experience was incredible. They were professional, knowledgeable, very kind and respectful. I thought perhaps they are new and I'd have to tell them where the vents were but they knew exactly where they were, that's when I found this company had been in business for 23 years. They had the best price out of all the companies we looked at and yet they treated it like a premium price which was awesome. We are hiring them again to clean our carpets and chairs. Highly recommend.

Professional. Great job cleaning. Took time and explained post care instructions. Like that's its…read morepet friendly and that there is NO oder.

I recently contacted this company to have my "soiled/winter damaged/salt stained" carpet cleaned…read more The appointment was scheduled by "Tina" who was very professional and a delight to talk to. We are environmentalists, own a cat and have a family member with allergies. The products used by this company are truly "green and non-toxic!" No dirty water poured down my drain(our plumbing is terrible,) cleaning was thorough, price was very reasonable. ZERO smell! I HIGHLY RECOMMEND this company and look forward to doing business in the future. You will not be disappointed!

There are very professional and efficient! Our carpets are…read moresqueaky cleaned and all orders are gone. Great job

I always love when Susan comes to our house to get our carpets back in shape. Our house smells and…read morelooks so good! No more pet smells to worry about and she's friendly and works quick. Thanks for another great cleaning!

The service started off great. The women who showed up were all so kind and easy to talk to, and we…read moreeven joked around a little. I genuinely thought this was going to be an amazing experience and this could be a company we'd continue through. Now, normally, we have cameras on in the common areas, like the kitchen and living room, only at night but after this, I really wish I had turned them on. I recently had spine surgery, so cleaning our three-story home has been tough. We're also getting ready to sell, so I wanted a deep clean to get things in order. My husband and I were told three cleaners would come for about two to three hours at $64 per cleaner, based on my "6 out of 10" cleanliness rating, and that they'd arrive at 1:30ish. I got home around 1:30, and two of the three had just pulled up too. The third arrived around 2:30. Honestly, I didn't mind because they were all so pleasant, and I had completely forgotten they were even coming that day so if one was late then no big deal. I told them to just ask me to move if they needed to clean the living room, and they said they'd save that area for last. While I was sitting in the living room, I heard a loud crash come from the bathroom. I assumed it was just cleaning supplies, and figured if something was wrong, someone would tell me. A few minutes later, I heard another crash, but they didn't say anything, so I stayed out of the way. Later, they mentioned they'd be starting on the main floor soon, which includes that bathroom, so I went upstairs to move out the way. Around 3:30, I checked in to see how things were going. One of them had been in that main floor bathroom for a long time, and I was worried about how much time was adding up since we were paying by the hour. They told me they were almost done and that one of the women wouldn't be a charge because she was still in training. The lady even asked her to confirm it right in front of me, so that made me feel better about it taking longer. By about 4:15, I checked again. The front room still hadn't been touched, and two of them were still by the bathroom/kitchen. The one who had been in there most of the time, and arrived the latest, said she had to leave early but the other two said they'd finish up. I still wasn't upset because everything I had seen upstairs looked amazing. When the last woman there offered to do a walkthrough before leaving, I declined. My back was in unbearable pain, and since the rest looked great, I figured the main floor would too. I genuinely trusted them. Unfortunately, that was a big mistake and this will change how I handle things in the future. The next day, I found out the lead cleaner had broken my shower doors, and the main floor was still filthy. I reached out to the company right away, and the owner's response honestly shocked me. I was told to send pictures, which I did promptly. I've included the screenshots and photos of the damage/filth to show I'm not over reacting/making any of it up.

I had requested house cleaning services for my elderly mother, as I live many states away from her…read more I was assured they would work with her, as far as scheduling and payment. I paid the initial deposit and was given a quote for the remainder of the first cleaning. They never contacted my mother, though I provided that information, and spent more time than was needed (my mother is very clean) and charged well beyond the quote. They charged my card, without permission. When asked to explain the extra charges, they simply re-quoted their initial hourly rate (even that didn't add up). The cleaning was okay (according to my mother) but the company lacks pricing transparency. It's obvious they instruct their maids to follow a formula for hours of cleaning (whether needed or not). Also, their mode of communication is frustrating. They obviously do not listen to the needs of their clients and are not hesitant to price gouge. I would not recommend this company.

Great experience and results overall. Jamal, the Oxi-Fresh technician was able to remove almost…read moreall of the stains in our white carpet. In the past, we utilized the services of a very well known steam cleaning carpet service and they were not able to remove most of the stubborn stains despite trying several times. Oxi-Clean was able to remove almost all of the stains in one visit that the competitor could not remove in several. I definitely will be utilizing this company from now on.

The spot that I wanted him to concentrate came back. Not sure the waterless procedure is the way to…read morego.

Yesterday I brought up furniture from the basement and put it in the living room. It was a whole…read moreliving room suite so Ben and Bill cleaned a sofa and two chairs. One chair was very dirty on the right arm and by the electronic controls. They look like brand new chairs now. Since Ben and Bill had a little time before their next appointment, I asked whether or not they could do two bedrooms and hallway. They did an excellent job on the floors too. I will use their services in the future and highly Burg's Custom Cleaning and the Ben and Bill crew. Something I noticed right away is that they put tall corner guards around the doorways and drywall corners to protect my home from the hose being moved throughout the house. That detail was greatly appreciated. Ben and Bill were very polite, very nice, very informative and there were no pricing surprises because they kept me informed. I would recommend Burg's Custom Cleaing to absolutely anybody and everybody. Even the lady who scheduled the appointment for me, was incredibly kind too. They texted an appointment reminder which I appreciated. I have a steam cleaner and I've been steam cleaning my carpets for years and years, but this was so much easier that I'm gonna to keep this in mind. I will be a repeat customer. This is the second time I used their services. I recommend that you save your back and time and stop searching for steam extraction services. Call Burg's Custom Cleaning at (586) 739-3013. You will be so happy with their services and their people that I am certain you will give them a great Yelp review too. I am recommending them to my family, friends and neighbors and will even pass their contact information on to the HOA's management compagonna use them again to do carpets down the road and I will definitely use them for Furniture if I have any other furniture that needs cleaning so save your back save your time. It doesn't cost that much. Just have them come out and do your carpet and trust me. You're will be happy you did.

We have used Burg's custom cleaning for many many years, they are always very friendly,…read moreprofessional, efficient, accommodating (even with my busy schedule), and I have to mention they have the best prices!! I recommend them to everyone I can, and I will continue to use their services.

Everyone at the company was very responsive and helpful. They did a great job of cleaning the…read morecarpets and paid great attention to making sure drapes and vents were off the ground and didn't get damaged. Would highly recommend them for carpet cleaning at a fair cost.

Zach coordinated the carpet cleaning for my 2 BR apartment. They had a great deal for 89$ 3 room…read moreCleaning. Zach was very courteous and professional over the phone and got my appointment set up quickly. They arrived on time and completed the job in less than 30 minutes for a 1000+ square foot place. The carpet looks brand new again and smells fresh. They even gave me a complimentary spot remover cleanser bottle. How cool and generous! Nathan and his team member did an excellent job with my carpet. Will surely use them again for future carpet needs. Highly recommend them as your carpet cleaner. Oh and they also practiced social distancing and hygiene methods to ensure safety and health. Awesome job Natures Carpet!

GST installed porcelain tile in our kitchen. But first they had to remove our island and the wood…read morefloor, they were clean and made little mess. Installed the subfloor and cement board fixing any squeaks and leveling the new flooring to transition in the doorways. The new tile was laid straight and even and they were picky in matching up the tiles colors and patterns. Most importantly the wife is ecstatic!!! I would highly recommend and I will use them again on other projects. Oh and the pricing was very reasonable.

Joe and his team did a great job tiling two bathrooms and a foyer for me. Plus they did it for a…read moregreat price (cheapest of the 4 companies I had quote my project). Fast, friendly and trustworthy. I would highly recommend them.