I saw that Alexander's was highly rated on Yelp for carpet stretching and repair. I HAD several…read moreseams that were shredding thanks to our cat, and after 11 years the carpet had stretched in the upstairs hallway and on the staircase. These folks arrived at the exact time they had stated, did a quick walk-through and got right to work. Alex stretched carpet in several areas and his wife repaired doorway seams simultaneously. We had thought we might need new carpet but decided to try Alexander's, just to see. WHAT A FANTASTIC JOB!!! Our carpets looked as good as new and we no longer think it needs to be replaced. In addition to great work, these were some of the nicest people we have ever had work on our home. I will not hesitate to use them again! I originally thought the quote was high but after seeing the work, and getting to know these folks after a few minutes, we paid extra.

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

Great flooring choices! Kind staff helps with installation…read more And great people doing work. Great set up I love my flooring - it's beautiful

Had these guys come out and give me a quote to my home in Oxford, MI. Ryan was the sales rep and…read morehad all the samples we needed on hand to choose the carpet we liked. His price was fair and service really displayed the quality of this exceptional company. The installers were on time and speedy with excellent workmanship. I highly recommend this company for carpet and whatever other services they offer. ( I believe tile and hardwood floors ). Good job guys

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

Experience thus far... 1) Purchased expensive wool carpet…read more(we were told it was carpet). 2) Manufacturing process took a long time but we were patient. We were told our carpet installation was "tricky," and required an experienced installer. This should have set off alarm bells as you will see below). 3) Carpet installation was scheduled approximately 3 months after order. 4) Install date arrives. We had moved everything in preparation. 5) Carpet and carpet pad are delivered. 6) Install team arrives. Lead installer has more than 35 years of experience. Seemed like a very credible guy. Other guys indicate that he is the top installer for Riemer. 7) After about an hour of analysis, lead installer tells us that the carpet cannot be installed. The carpet was designed only to be a rug and that the multiple seams we needed would look terrible. He demonstrated this by trying to cut the carpet/rug in front of us. 8) We ask what are our alternatives? Answer - carpet has to be returned and we need to start from the beginning in choosing a new carpet. 9) Lead installer said same thing happened a month ago and the customer had to choose different carpet. 10) Carpet and pad are returned to Riemer. 11) We started a new online search for carpet. After about 10 days, we had narrowed the search to two options. 12) Salesperson finally gets back to us after about 10 days. She indicates that they "found" an installer who will install the carpet without a problem. 13) Salesperson indicates this has never happened before, despite the fact that the installer with 35 years of experience said the same thing happened a month ago. Who is lying? Our experience is that it is typically the person who has a motive to lie. 14) Salesperson indicates that manufacturer will not take carpet back. Obviously therein lies the motive. Riemer is in a bind. Salesperson says we have no choice but to take the carpet with the new "special" installer. 15) We feel like this is a shakedown. What should we do?

Grant and his crew did a great job on our 125 year old barn floor! Great help with color. On…read moretime... on budget. Highly recommend.

Grant is very detail oriented- he's focused on doing a good job and doing it right, and…read morecommunicating when anything comes up. We really enjoyed the work Grant did in our home and even recommended his company to several of our friends and neighbors who have upcoming projects. He also tried to save us money whenever he could which was really helpful and something we valued a lot because we knew he wasn't taking us for a ride.

I have bought various types flooring for many projects over the last 20 years+ from Northern…read moreFlooring and have always been impressed and very happy with the support, product, service, and advice I have recieved from them, particularly Henry. Henry is a Subject Matter Expert on anything related to flooring and my go to guy!

This was my first time purchasing and having new floors installed at my home. I looked at several…read moredifferent flooring distributors and after talking with the staff at Northern Flooring I knew I was going to buy from them! They were very knowledgeable and had large variety of floors to pick from. There friendly relaxed attitude made me feel like family. I was on a budget and there pricing was very competitive. I initially was going to install the floors my self but soon realized I needed help. Northern Flooring has top notch installers that can handle any project. I am 100% satisfied with my floors and the service I received. I highly recommend Northern Flooring!