Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

Our experience started off well. The showroom staff was friendly, knowledgeable, and helpful during…read morethe selection process. Unfortunately, everything after that was frustrating. The installation process was long, disorganized, and full of unnecessary delays. The person who came out to measure forgot to template the riser for our basement bar, which immediately stalled the project. Later, (after one rescheduled install due to staffing issues), an installation crew refused to enter the house after being instructed to use the basement entrance in the back. They left without completing any work. That decision alone pushed our remodel back another two weeks and disrupted the schedules of our other contractors. When installers finally returned, it was around 5:00 p.m. just before the Fourth of July weekend. Instead of simply completing the job, they immediately started making excuses about why they couldn't install the riser and suggested another reschedule. Fortunately, my painter was there and called them out, making it clear there was no reason the work couldn't be completed. They ended up installing it, allowing the rest of the project to finally move forward. If you're coordinating a remodel with multiple contractors and working on a timeline, I would not recommend Hard Rock Stone Works. The lack of communication, poor project management, and repeated delays turned what should have been a straightforward installation into a frustrating experience.

Very helpful, customer service all the way! A HUGE selection and a lovely store. ChatGPT said to…read morego there First. One of the owners helped carry my tile, cut two samples after showing me several, while the other owner offered me a bottle of water.

We just had our floors recovered with laminate by Havel floors. The owner was the most professional…read moreof all the owners we spoke with very genuine business. He gives you the best possible deal. Their prices beat everybody else we talked to in the area. The installer Neil was fantastic - so much attention to detail and treated our house as if it was his own. The house was absolutely spotless when he left and the floors look amazing. We won't go anywhere else in the future if we need floors.

Brian and Team from Havel are a pleasure to work with. We reviewed many flooring options and they…read morewere very patient through the entire process. Havel was "say they do and do what they say" operation. Overall great no-nonsense experience that was affordable with quality. I would use them again.

This company does quality work. We had older floors repaired and refinished. They look great…read more Highly recommend Thorsby Hardwood Flooring!

I could not be happier with the job Chris did in our home. The refinished hardwood floors are…read moreabsolutely beautiful. They were so full of stains, gouges, damage, and wear and the look of them now is just breathtaking. Chris's work ethic, professionalism, quality, and pride in the work he does is amazing. He went the extra mile to make repairs that we did not even request. He also did a side job for us adding subfloor to our kitchen so we could lay tiles and that work was outstanding as well. I would hire Thorsby Hardwood Flooring a thousand times over.

Bummer - 5 stars became a 2 .5 Rob was great to work with- found a great reasonable granite for a…read morebasement remodel. Didn't want to break the bank . After installing- looks great. However 2 electrical outlets were not reinstalled- tried my best - can't get them in, or power restored. Called rob - said not their problem- but he can get another company out - at an up charge . Seems like granite need to be cut a bit more .

We had scoured the internet for granite slabs and after visiting several shops found one we loved…read more My contractor had worked with a different granite supplier and they gave us a price, it was outrageous! I loved the look but not the price. I was driving by and found this shop. I went inside and met Brandon he showed me their granite selection, they had fewer choices but they had a sample that looked almost identical to the one we wanted. Brandon said I would be happily surprised by their quote. I sent them our dimensions and boy was he right. They offered a much more affordable price. Needless to say we placed our order, the gentleman came out and measured the space. Within days they were giving us an installation date. Ryan and Austin called and were here within half an hour. They brought in the granite, drilled a couple holes for faucet and garbage disposal button and installed each countertop. We needed a couple pieces throughout our kitchen, they did a great job making sure the process went smoothly and without making a mess. They made everything was cleaned and installed properly. We are thrilled and will highly recommend this company to anyone looking for tile, granite or other stone work.

We made the mistake when we built 5 years ago of carpeting the master bedroom and finally decided…read moreto rip the carpet out and put hardwood down to match the rest of our first floor. Gary was very professional when he came out to quote the job and had very good suggestions. That, along with the great reviews online made it an easy decision. We were referred by a neighbor and it was a great recommendation! Gary (the owner) and Jacob did the job and we couldn't be more thrilled with the final result! Not only does the floor look great but they were extremely neat and a pleasure to have in the house for 3 days. We can't recommend them highly enough. I have included a few photos.

These guys truly came to my rescue and saved my hardwood floors! We had a bad finishing job so we…read morecalled Finishing touch. They came out right away and not only fixed the floors, but made them absolutely beautiful!

I have bought various types flooring for many projects over the last 20 years+ from Northern…read moreFlooring and have always been impressed and very happy with the support, product, service, and advice I have recieved from them, particularly Henry. Henry is a Subject Matter Expert on anything related to flooring and my go to guy!

This was my first time purchasing and having new floors installed at my home. I looked at several…read moredifferent flooring distributors and after talking with the staff at Northern Flooring I knew I was going to buy from them! They were very knowledgeable and had large variety of floors to pick from. There friendly relaxed attitude made me feel like family. I was on a budget and there pricing was very competitive. I initially was going to install the floors my self but soon realized I needed help. Northern Flooring has top notch installers that can handle any project. I am 100% satisfied with my floors and the service I received. I highly recommend Northern Flooring!

Kapalua just sanded & finished my floors. They look phenomenal!…read more The information they provide the client is very professional, and they document change controls/billing well. However, don't necessarily expect them to listen to everything you request. I requested thresholds for the bedrooms. It was in the quote & therefore my contract. It was in the installers instructions. The installers said they would install them on second day. However, they were not installed. When requested thresholds to be delivered to me, stained, so I could install them, the response back I received was no we would rather not, but if you want them at a later date, we will do it. Yes they took the thresholds off the invoice. But that's not the point. If you tell the customer we can do that, but decide you don't want to do that, then why did you tell me in the first place? And if you forgot to do that task, why not make it right and complete the task?

We used Kapala to redo our bathroom hardwood floor after the toilet leaked and warped the original…read morefloor. An employee came out numerous times to check the moisture level on the baseboard to ensure that it was dry enough to lay a new floor. When it came time to lay the floor, the employee showed up on-time and ready to work. He was courteous, professional and very respectful of our home. He was knowledgeable about the products and took the time to answer our questions. And I love that it was a low-voc finish he used. We didn't get the heavy toxic fumes you usually get with a floor finish. Beautiful.