Bonafide Pets is everything a community pet store should be. They have all the treats, beds, toys,…read morecollars, food, and supplements my doggies need. We enjoy the healthier, more natural food and supplements to help them live healthier and longer. The pups and I enjoy our visits with Connie and her brother Paul and they drag me in for treat samples! The grooming services are excellent and the once a month Saturday Nail trims are convenient. Mr. Morris has skillfully and speedily handled the most Nail trim adverse dogs. in this case an irritable Chihuahua before she knew it had even happened. I'm also looking forward to trying the new bathing stations.

The store is great but the grooming leaves a lot to be desired. I took my Chihuahua to be washed…read moreand groomed there and told them specifically not to touch his tail but instead they cut off half of his tail fur! I would not take my pet there again! I would give them zero stars but 1 is the lowest they have!

I randomly decided to purchase two guinea pigs from this store in January 2014. Impulse buy, I was…read moreprepared to treat my babies like princesses. Rushing in 10 minutes before closing, the staff was BEYOND helpful and generous! They showed me everything I would need for a beginner such as myself, food, propper beding, viatamin C suppliments, ect. One of the guineas however had an upper respiratory infection. When I brought her in to Petco they suggested I leave both her for treatment and watch for two weeks. I took their advice and have no regrets. They have a vet they take all their animals to, and my guineas got checked out and put on some medication. The employees handled and did an amazing job taking care of my pigs! They even let me come in anytime to visit and play with them during the time they were being held and looked after. I was so pleased with my experience with the staff and how much they care about their animals, I won't go to any other PetCo. My babies have made a full recovery thanks to the wonderful staff. They really do care about the store and the animals they're trying to find a good home for! If I could give them 10 stars I would!

Left a review 7 days ago about the animal neglect/abuse and awful customer service I witnessed at…read morethe Petco in Clinton. The "owner" replied to my comment asking me to call the store, which I did, and spoke to a manager who said that the owner would be in touch. That has yet to happen. I also spoke with corporate, who claimed they would reach out to me in the next 24 hours, a week has gone by and nothing has been done. I went to the petco in Clinton and saw that the aquatic animals are being severely neglected and abused, and when I voiced my concerns to the cashier Jocelyn, she was incredibly rude and disrespectful to me, in front of her manager who permitted this behavior to take place on the sales floor. Both women admitted that they were aware of the dead animals left in the tanks and the animal neglect and did nothing, besides tell me that "they're fish they die everyday" mind you, these fish/animals had been dead for so long that they were rotting in the tanks, and the living animals were eating them out of starvation, risking illness and outbreaks. If you are an animal lover, don't go here. It is definitely not a family friendly location. With dead animals left to rot and decay in tanks, along with living animals being forced to live in the same tank. Deeply upsetting, clearly Petco holds no accountability for the animal cruelty nor for their neglectful and rude staff. The Clinton location should be shut down.

Great job with our Monty. They kept uninformed all along the way by text. We booked a cut for the…read moresame day!

Great people! Great place! I'm happy to be a new customer! My pup Max likes them too:)read more

I am going to say I have never been to a better place, Savannah was very informative and helped me…read morefind the right food for my Great Dane. She was very enthusiastic about helping me you can tell she genuinely wanted to help and is very passionate. She also helped me find a supplement to help with his watery stools from being stressed. 100% recommended

North Point is amazing! The people are so professional and kind. Their passion for animals was…read moreevident in the way they greeted and treated my dog.

Amazing staff and great assortment of products. Great advice as well. Highly recommend.read more

Great store! More than always helpful!…read more The store is fantastic. Usually has most things in stock even hard to find items that you can't find in chain stores like Petco etc. , and one thing they have that doesn't exist in a chain store ---EXCELLENT CUSTOMER SERVICE! Anything you need they're extremely helpful and happy to find or get. I had my dog training classes here, and that's how I started coming to this location; but I have to tell you the customer service from the store is unrivaled. If there's something you need, just call and check on it. They're happy to check in stock, They also have a website you can order through that too, 99.9% of the time what you're looking for is a stocked item,and on the rare occasion that it is not or you have an item as I did a special cat food recommended by the vet they did not have on the shelf they called another location, had it there for me the next day! I also have a bad back and I cannot carry large bags of dog food for my dog....put my back out once they had the food delivered to my house free of charge which is a service they offer as well; if I go to the store, they are happy to bring it to my car for me if needed. In short, go here, I highly recommend it.

We got our two cats from here and they are the sweetest. They were a pleasure to deal with. They…read morecame with all of their vaccinations and even a little passport. Highly recommend.

catsdogs.us made the entire process seamless and truly special for our family. They helped us find…read morethe most perfect Russian Blue kitten--healthy, beautiful, and with an amazing temperament. From start to finish, their professionalism and care were evident, and we always felt confident we were in good hands. Our new kitten has been an incredible addition to our home, and we're genuinely grateful for the experience. Highly recommend.

Love this store. Bare bones store, but prices are much better than most other groceries…read more There are certain products I like to buy from Aldi's: coffee, cat food, chicken, fish, organic greens, organic half & half, Irish butter, maple syrup , chocolates, pumpkin seeds, vegetables $& fruit, breads