1. It's Reigning Whiskers & Paws

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Madison, CT

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It's Reigning Whiskers & Paws

5.0 (1 review)

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13 years ago

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Petco

Petco

(25 reviews)

I randomly decided to purchase two guinea pigs from this store in January 2014. Impulse buy, I was…read moreprepared to treat my babies like princesses. Rushing in 10 minutes before closing, the staff was BEYOND helpful and generous! They showed me everything I would need for a beginner such as myself, food, propper beding, viatamin C suppliments, ect. One of the guineas however had an upper respiratory infection. When I brought her in to Petco they suggested I leave both her for treatment and watch for two weeks. I took their advice and have no regrets. They have a vet they take all their animals to, and my guineas got checked out and put on some medication. The employees handled and did an amazing job taking care of my pigs! They even let me come in anytime to visit and play with them during the time they were being held and looked after. I was so pleased with my experience with the staff and how much they care about their animals, I won't go to any other PetCo. My babies have made a full recovery thanks to the wonderful staff. They really do care about the store and the animals they're trying to find a good home for! If I could give them 10 stars I would!

I took my dog to the groomer at Petco in Clinton. My dogs paw was cut and became infected. Had to…read moretake him to the Vet emergency room which cost several hundred dollars. We called the manager, Sara and she stated we would be compensated for the emergency visit and will call us back. We have never heard from her and we have called multiple times and are told either she is in a meeting or out of the building. I read the reviews from other customers and Petco company responses, but it appears they really do not do anything to improve. Do not take your pet to be groomed there and don't believe that they will do the right thing!

NorthPoint Pets & Company

NorthPoint Pets & Company

(25 reviews)

We had always fed Iams or purina to my dogs and they always constantly smelled bad. Their teeth…read morewere bad, their skin and coat smelled. Like Fritos! And just smelly dog. My dogs also had an anal gland problem. My vet didn't see an issue. Because smelly dog and anal gland problems aren't serious health issues. But it was an annoyance in my life. Someone told me about Thomaston feed and how I might want to switch foods. So I went over to Cheshire one day and Nicci switched me to different brand of food called natures variety. She said because it's a richer food, I don't have to feed as much. My dog was overweight at the time so she told me to feed him a little less. Which is perfect because I have dachshunds and it is dangerous for them to be over weight because they are prone to back problems. Within a week of them being in the new food, they stopped smelling. I couldn't believe it. When we ran out of the Natures Variety, my father started feeding them pedigree without my knowledge and I noticed them smelling again!! And sure enough I found out they had been eating something different. There is no denying that there are good and bad foods out there for your dog. And Nicci is very passionate and will take the time to explain the difference between the different foods. And it turned out she was right! My dogs are older now. I have a 10 year old and a 14 year old and they are now extremely healthy and active!

I am going to say I have never been to a better place, Savannah was very informative and helped me…read morefind the right food for my Great Dane. She was very enthusiastic about helping me you can tell she genuinely wanted to help and is very passionate. She also helped me find a supplement to help with his watery stools from being stressed. 100% recommended

It's Reigning Whiskers & Paws - petstore - Updated November 2026

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