I will leave my initial review here but want to provide an update: my concerns were addressed and…read morethe situation was fairly handled. I wasn't asked to update my review but given their professionalism and willingness to listen to my feedback, I felt compelled to update my review. I encourage all dog parents to trust the bark avenue staff with their babies. They do a phenomenal job and truly care. Initial review: I've brought my Beagle mix Sookie here many times, mostly for overnight stays. In the past, the staff has always been friendly and communicative. They gave us a tour our first day and the space is clean and designed to give the pups plenty of space to play. I liked that we could check out their Facebook page to see how Sookie was doing in photos and videos. During Sookie's last stay, we got a voicemail from the staff letting us know that she wasn't going to have open play with all of the other dogs. Apparently, she had gotten too rowdy and would need to be placed in a smaller group. In addition, we would be charged an extra $5 per night for her stay because she would require extra attention. (We got this call day 2 of a 9 day stay.) I was upset, not because of the price increase but because I was concerned about Sookie. She is sweet but can be super hyper at times. Still, they'd never before expressed to me that she had behavioral issues during her other stays. I called back to get further explanation but kept missing the owner/manager. I left at least one voicemail, maybe two after the initial time they picked up and we spoke, just to see if Sookie had progressed. No one got back to me and I didn't see any pictures of her on social media which I thought was odd. When we went to pick her up, I expressed my disappointment, letting a staff member know that I didn't see Sookie on their Facebook after her first day there. Sookie's energy was very low when she got home and she was shedding a lot more hair than usual. Maybe she was stressed out? I don't know what her experience was like after day 2 because no one ever got back to me to let me know. Was she put in a kennel and only let out certain times? I have no idea.

I've been bringing my dog here for years and couldn't be more satisfied with our treatment over…read moretime. Bark ave is definitely a home away from home for my fur baby.

Such a great groomer never anything but happy with how my…read more little dog looks when she leaves Baybrook Grooming . Ruby says 5 paws up!

I've been bringing my dogs to Lisa for over a decade. She is very compassionate and knowledgeable…read moreabout many dog allergy issues my dogs have experienced and always gives excellent advice. Her grooming skills are excellent and my terriers always look brand new after Lisa grooms them.

The staff at The Muddy Puppy is what makes the place our go-to for our girl. Drop-off is almost…read morealways the same for every dog no matter how big or small, young or old - shaking like a leaf on a tree in a hurricane. Also no matter if we schedule our girl's haircut during the week or on a Saturday, the team is always busy with quite a few dogs. The line moves quickly for both drop-off as well as pick-up. Our family has liked every haircut she's ever received there. We sometimes drop in just to get her nails cut quickly, and we have never had a problem with the team being able to take her right away. By Strongly recommend.

My lab mix really enjoyed her experience at the Muddy Puppy!! The staff were friendly and very…read moreorganized. My dog was clean, happy, smelled great and was completely de-shedded when I picked her up! We will definitely be back!!

Amazing customer service my poppy from Mexico doesn't friendly to anyone but everyone here can…read morehandle home so well Thank you Pawtero

Pet owners please avoid Pawtero and especially Angel the groomer. They completely shaved my dog…read moredown without calling me beforehand or asking for my permission. I understand they said his hair was severely matted but a simple phone call would have given me the chance to discuss other options. When I expressed how upset I was Angel told me "This is what happens when you bring in a dog with matted hair." I found that extremely unprofessional and disrespectful. They didn't even offer a discount or try to make things right. I was honestly heartbroken when I saw my dog because he doesn't even look like himself anymore. I understand hair grows back but communication and respect should be the bare minimum. Please think twice before trusting this place with your pets. I will never be coming back.

I cannot say enough great things about this groomer! She did an absolutely exceptional job!…read more My dog, Peaches, looks amazing every time and is genuinely excited to go in for her grooming haha. That alone speaks volumes. The owner is incredibly respectful, knowledgeable, and takes her time to clearly explain what to expect with my dog's coat while also truly listening to my wants and preferences. After months of searching for a groomer, I feel completely confident leaving my child with her, I've finally found our permanent groomer and couldn't be happier booking an appointment. Highly recommend to anyone looking for quality, care, and professionalism.

My Peewee has anxiety when I'm not with him& he is petrified of big dogs, when I was looking…read more for a new groomer. When I picked him up the owner had him in her arms, I told her he wants to be held after she is done grooming him, not only did she make my baby feel safe, & warm, she did a marvelous job grooming him, all the excess shedding was gone & he smelled so good, thank you

Today was the first time I took my Carin Terrier to Katrina, and I couldn't be more pleased!…read more She did a great job with my little guy and he looks great! She seems to genuinely love her fury customers and I can say that my Otis loves her! He didn't want to leave! Katrina is a talented top notch professional, the shop is clean, staff is friendly, and they do a great job. I worried about finding a place where I could trust that I was leaving my dog with people who cared. This is the place. I highly recommend A Hair of the Dog.

This is the absolute best dog groomer ever!!! Katrina & her staff are wonderful! They are always…read morewilling to go above & beyond when grooming my tiny furbaby - and believe me, he can be quite difficult at times. I highly recommend Hair of the Dog- not only will you love how your pet is treated but also how fantastic they will look after their grooming session!

We have been searching for the right place for our pup for a long time... FINALLY what we found at…read morePaw Haven checked all our boxes. Right away, the staff was so warm and friendly towards us and our beagle, Jackson, it was like they had met him before. The staff at Paw Haven took him in like he was their own. We appreciated how a full day of day care was included with Jackson's boarding- and anyone with a beagle can attest that these pups need their exercise. Jackson also has a little bit of separation anxiety so the amount of playtime, plus the soothing music in the boarding room (!!) were the highlights for us. Jackson has found his home away from home.

I have finally put my dogs in overnight boarding as well as daycare. Since it was their first time…read morestaying somewhere without me I put them in the large kennel that has live video feed to see how they did. The second time I put them there for two nights I put them in a smaller kennel without video because I knew that everything was going well. It's a relief knowing that I can plan trips and have my dogs stay somewhere that they're familiar with, are well treated, and socializing.

I recently moved to New Haven from Philadelphia. We boarded our two dogs, June and Harper, here…read moreover Thanksgiving while we were away. I had never boarded them before, so I was very nervous! The staff put me at ease and they had no issues. I was worried since June has some acid reflux, but she was fine! They even told me how great of friends my two pups are, and commented that they both ate very well! The facility is clean, and they didn't mind my babies putting their paws up on the counter to say hello when we arrived. Holiday Pet Lodge has decent prices and everyone was very friendly and made me feel very comfortable about leaving my babies there. They love the dogs that stay there, and they take great care of them. I will definitely use them again!

No one wants to have to leave their 4 legged family member when traveling but I can at least feel…read moreconfident that my dog is safe and properly cared for. Family owned and operated (owners live on the property), they have individual indoor/outdoor runs that keep the dogs separated which is something I prefer. This is our go to kennel when we need to board our dog and we've been very pleased with the service.