1. Baybrook Grooming

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Milford, CT

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Baybrook Grooming

4.2 (5 reviews)
Closed • 8:00 am - 5:00 pm

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7 years ago

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6 years ago

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6 years ago

Went to Baybrook grooming a few times for my standard poodle. Thought they did a great job very happy with their services highly recommend.

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9 years ago

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Bark Avenue Pet House

Bark Avenue Pet House

(42 reviews)

I will leave my initial review here but want to provide an update: my concerns were addressed and…read morethe situation was fairly handled. I wasn't asked to update my review but given their professionalism and willingness to listen to my feedback, I felt compelled to update my review. I encourage all dog parents to trust the bark avenue staff with their babies. They do a phenomenal job and truly care. Initial review: I've brought my Beagle mix Sookie here many times, mostly for overnight stays. In the past, the staff has always been friendly and communicative. They gave us a tour our first day and the space is clean and designed to give the pups plenty of space to play. I liked that we could check out their Facebook page to see how Sookie was doing in photos and videos. During Sookie's last stay, we got a voicemail from the staff letting us know that she wasn't going to have open play with all of the other dogs. Apparently, she had gotten too rowdy and would need to be placed in a smaller group. In addition, we would be charged an extra $5 per night for her stay because she would require extra attention. (We got this call day 2 of a 9 day stay.) I was upset, not because of the price increase but because I was concerned about Sookie. She is sweet but can be super hyper at times. Still, they'd never before expressed to me that she had behavioral issues during her other stays. I called back to get further explanation but kept missing the owner/manager. I left at least one voicemail, maybe two after the initial time they picked up and we spoke, just to see if Sookie had progressed. No one got back to me and I didn't see any pictures of her on social media which I thought was odd. When we went to pick her up, I expressed my disappointment, letting a staff member know that I didn't see Sookie on their Facebook after her first day there. Sookie's energy was very low when she got home and she was shedding a lot more hair than usual. Maybe she was stressed out? I don't know what her experience was like after day 2 because no one ever got back to me to let me know. Was she put in a kennel and only let out certain times? I have no idea.

I've been bringing my dog here for years and couldn't be more satisfied with our treatment over…read moretime. Bark ave is definitely a home away from home for my fur baby.

Dog Gone Clean Mobile Salon - Alba is ready for the weekend

Dog Gone Clean Mobile Salon

(6 reviews)

Roman is fabulous in every respect! He's such a highly competent, professional, reliable, kind,…read morecompassionate human being that I just had to post a review. He has groomed our long-haired rescue Dachshund 3 times now. I was very worried about handing her over to him, as she suffers from a great deal of social anxiety and separation anxiety and has been known to growl and snap at strangers. The first two times Roman groomed her, she came out looking beautiful and surprisingly relaxed. I was thrilled. The next time did not go as well, unfortunately, but Roman handled it like the amazing pro he is. He had groomed my dog entirely, but when he went to cut her nails, she had a diarrhea attack in his van. He explained this to me, patiently. I was mortified, but Roman's concern was not for himself or his van, but only for my dog-- he wanted to figure out what triggered her response to make sure it didn't happen again. I feel lucky indeed to call myself a client of Roman and his Dog Gone Clean Mobile Salon!

Roman was so kind and professional. He was easy to schedule and talked us through the entire…read moreprocess. He was completely patient and respectful with our rescue dogs. We elected to go with a mobile groomer so we wouldn't displace the dogs by taking them to the vet or pet store. I have to say Roman made each one feel so comfortable and he did a great job with them. He also surprised each one with a bandana. We will definitely be using him again.

The Dogfather Mobile Grooming

The Dogfather Mobile Grooming

(71 reviews)

Our 10 year old Yorkie was banned by Petco years ago because he was too difficult and didn't like…read morebeing groomed. Out last boarding place could groom him but they closed. Enter Brett from the Dogfather mobile groomers. Even at our last groomer our Yorkie would shake and cry when it was time for drop off. Not with Brett. He was like an old friend, and was a bundle of happiness when he came back inside. Highly recommend Brett! He was punctual, friendly, and it took just about an hour.

I've been a customer of Dogfather for a while, and I want to start by saying that the actual…read moregrooming service has always been good. My dogs have always come out looking great, and I've been happy with the work the groomers themselves have done. Unfortunately, the communication and customer service have become so frustrating that I've decided to look for another groomer. Trying to get in touch with the office or schedule an appointment is unnecessarily difficult. It often feels almost impossible to get a response, and when I do communicate what I need, it doesn't seem to be listened to. For example, I specifically explained that Fridays are the only day I'm available, yet I was offered a Tuesday appointment. It's incredibly frustrating to repeatedly explain your availability and feel like the information is simply being ignored. Another issue I constantly run into is that I'll call and leave a voicemail specifically requesting a phone call back, but instead, I receive a text message. Even though the voicemail specifically states if you wanna text ask for a text, and if you wanna call, ask for a call. I understand that scheduling can be difficult and that appointments may not always be available on the day a customer wants. However, there's a big difference between not having availability and not communicating effectively with the customer. I would have been completely understanding if I had simply been told that there were no Friday appointments available. Unfortunately, the lack of communication and the difficulty getting help with scheduling have reached a point where it's no longer worth the frustration for me. Good grooming is important, but good customer service and communication are also a huge part of running a business. Sadly, the scheduling and communication issues have ultimately caused them to lose me as a customer.

Baybrook Grooming - groomer - Updated October 2026

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