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    Bonafide Pets

    3.4 (5 reviews)
    Closed 10:00 am - 6:00 pm

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    10 months ago

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    8 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Petco

    Petco

    (22 reviews)

    MY POOR PUP! I do not know who thought it was a good idea to take clippers and Just shave her down…read moreto nothing because she had matted spots in her fur. Why did I not get a phone call Beforehand? I got one after the fact. It is the middle of winter and with Every type of shampoos conditioners detanglers right at their fingertips they shave her down to the skin here and there. It looks like a child got ahold of the clippers. My poor baby is traumatized, freezing and I actually had to pay for this?!? Why didn't they just say no!?! I now have to buy her thick clothing and socks so she can stay warm-INSIDE OF MY HOUSE! Never ever ever will I trust this place. I'm so sad for her. This is beyond bad decision making whomever this person is should be fired.

    My 12 year old wanted a gecko for his birthday, he loves animals, rescued an eastern painted turtle…read moreand has loved and cared for it since he was 10. His father took him into Petco today to get his gecko. Unfortunately the manager, Jack, who is supposed to be there to help, educate and make sure the creatures have a safe place to call home, was not helpful at all. Not sure whether he was having a bad day, but his comments to my son were unacceptable. Instead of educating my 12 YEAR OLD about how to hold and care for this gecko he was criticizing him and saying things like "there's no way I'm letting you take this" and "that was a train wreck" without an age appropriate explanation. Then I called to speak adult to adult and he pretended not to hear me. Jack, if you want the pet for yourself, buy it. If you are having an off day, take the day off. Please, please, please do not take it out on kids, that is unnecessary and inappropriate. there's no need to be rude to children, if you don't like your job, go get a different one. And if any administrator would like to have a conversation, I would be glad to do so.

    Pampered Pets Grooming Salon

    Pampered Pets Grooming Salon

    (19 reviews)

    This place is AWFUL!!! I've been three times- I thought I'd give them three tries and after I…read morepicked up my poor dog today we will never return. I asked for a simple cut for my poodle, all the same length and to leave a little poof on her head. 7 hours later I go to pick her up and she looks nothing like a poodle!! Flat hair on her head with eyebrows! Shaved her so close to her skin she has multiple areas that are raw and irritated. She is sad and miserable. I have an appointment with our vet tomorrow to look at her wounds. When I asked what happened- I got no real answer. STAY AWAY!!

    My goldendoodle was recently groomed at Pampered Pets. I don't know what the groomer was thinking!…read moreShe came out looking like a grown poodle with a puppy cut. She is NOT a poodle and I expected the groomer to know how to groom her breed. And they certainly did not listen to what I wanted. I wanted her taken down to about half her current length. She was not, and the hair on her legs does not appear to have been cut much if at all - they look like cattails! I asked that the hair on her paws be cut short since she is a digger and I don't like her to track in dirt - this was not done at all. Her ears were also not cleaned, something that every other groomer we have used does. And to top it off, we were charged far more than quoted over the phone. I asked for an explanation and was told that we were charged for the scissor work that I did not request or want. I should have refused to pay, but I was too stunned and the process of relaying my dissatisfaction was not effective when I tried it because of the COVID pickup process. I have contacted Pampered Pets with my concerns but have not heard back. I will update this review with their response if I receive one.

    Bonafide Pets - petstore - Updated May 2026

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