Cindy and Pattey always do a beautiful job on both my boys. Most importantly they like to go here!read more

My wife and I currently live in New Haven and have in the past utilized a couple different dog…read moregroomers for our double doodle Wally. After not feeling great after picking up our newly groomed pup we decided to try out Canine Design in Clinton after planning a trip down to the outlet mall. After that first visit we both agreed that this was head and shoulders above any other groomers we had utilized and felt very comfortable with bringing our pup here. He was always very well taken care of and happy upon pickup, not to mention clean and groomed! Now almost a year and a half later we now have two double doodles and frequent Canine Design every few months. Both dogs have had zero issues there and the staff is very attentive and caring during every visit. I would recommend Canine Design to anyone looking to get their pups groomed and will continue to visit as long as we are in Connecticut.

Jeremy from Clean Paws was fantastic with my two border collie mixes. He came on time, was polite,…read morepersonable, and also informative on what the breeds needed.My bigger dog ,Loki, can be a bit nervous and act out but he was immediately comfortable with Jeremy. Both dogs looked great when finished and you can't beat the convenience.

First time using Clean Paws today for both of my dogs and Jessica did a great job! They both got…read morebaths and a nail trim and she put an adorable bandana on them when done! Great job, reasonably priced, she came to the door to get them, will definitely use them again!! Super convenient, great service!!

Horrible experience. Was 2 hours late, communication was lacking, and grooming was inadequate!…read more Faces were still dirty and they were shaved too close!! I asked for references and his response was he was in the business for 40 years! That should have been a big red flag for me!

I would not recommend this groomer for cats. He does not wash cats, which is an important part of…read morethe grooming process. However, it states on his website that he provides " soothing, and specialty shampoos". He arrived 40 minutes late. I wanted to have a deshedding process on my cat and all he does is brush them. I don't need to pay $70 for that, I can do it myself. It's also good to know that he has an attached generator to his truck, which is extremely loud and noisy. There was no way I could get my cat nor would I want to get myself into that vehicle. He happily accepted my check for $70 for doing absolutely nothing. I would recommend you find someone else to groom your cat.

Terry was able to squeeze in an appointment for my 2 dogs on a Saturday. She's so nice and did a…read moregreat job! My dogs were very happy with her! I will definitely be bringing my dogs back! Thank you Terry!

I try to "buy local", however I have a good sized German Shepherd, and was concerned about the…read moreprocess of dropping her off in the AM and being called when she was ready for pick up. Other dogs make Mulligan anxious with out slow introduction, and her size makes other dogs nervous. I was afraid that this was a recipe for bad things to happen. Fast forward to the late afternoon, and I pick up a happy, smiling, wagging Mulligan who sniffed and said goodbye to all her new found friends. The cut itself was awesome, and the nails were way too long for just one clip, and I was invited back for a free clip in a week. Based on all that, and having a large breed, I thought the price was good, and the service excellent.

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

I took my puppy over the weekend and the girl that took care of my puppy was Mai and before she…read moretook my puppy to the back, I told her I want him cut 1/2 way length hair cut. I also told her that he is a puppy and he had previous hair cut. She call me two hrs later and when I got there Oreo hair was completely buzz down and his hair cut was not a smooth hair cut. His paws was never scissors. They never blow him out after the haircut so we were both covered in hair. I paid full price $60. They did nothing about it. The worst part wasnt just the horrible hair cut and she never listen to what I wanted done but I asked her after I came to get Oreo how he did and she told me he was a very very good puppy and he behaved very well. If my puppy was so good then why did he received a choppy haircut.

Bonafide Pets is everything a community pet store should be. They have all the treats, beds, toys,…read morecollars, food, and supplements my doggies need. We enjoy the healthier, more natural food and supplements to help them live healthier and longer. The pups and I enjoy our visits with Connie and her brother Paul and they drag me in for treat samples! The grooming services are excellent and the once a month Saturday Nail trims are convenient. Mr. Morris has skillfully and speedily handled the most Nail trim adverse dogs. in this case an irritable Chihuahua before she knew it had even happened. I'm also looking forward to trying the new bathing stations.

The store is great but the grooming leaves a lot to be desired. I took my Chihuahua to be washed…read moreand groomed there and told them specifically not to touch his tail but instead they cut off half of his tail fur! I would not take my pet there again! I would give them zero stars but 1 is the lowest they have!

MY POOR PUP! I do not know who thought it was a good idea to take clippers and Just shave her down…read moreto nothing because she had matted spots in her fur. Why did I not get a phone call Beforehand? I got one after the fact. It is the middle of winter and with Every type of shampoos conditioners detanglers right at their fingertips they shave her down to the skin here and there. It looks like a child got ahold of the clippers. My poor baby is traumatized, freezing and I actually had to pay for this?!? Why didn't they just say no!?! I now have to buy her thick clothing and socks so she can stay warm-INSIDE OF MY HOUSE! Never ever ever will I trust this place. I'm so sad for her. This is beyond bad decision making whomever this person is should be fired.

My 12 year old wanted a gecko for his birthday, he loves animals, rescued an eastern painted turtle…read moreand has loved and cared for it since he was 10. His father took him into Petco today to get his gecko. Unfortunately the manager, Jack, who is supposed to be there to help, educate and make sure the creatures have a safe place to call home, was not helpful at all. Not sure whether he was having a bad day, but his comments to my son were unacceptable. Instead of educating my 12 YEAR OLD about how to hold and care for this gecko he was criticizing him and saying things like "there's no way I'm letting you take this" and "that was a train wreck" without an age appropriate explanation. Then I called to speak adult to adult and he pretended not to hear me. Jack, if you want the pet for yourself, buy it. If you are having an off day, take the day off. Please, please, please do not take it out on kids, that is unnecessary and inappropriate. there's no need to be rude to children, if you don't like your job, go get a different one. And if any administrator would like to have a conversation, I would be glad to do so.

Amazing, kind, wonderful to pups!! Got us in quick for a…read morenail trim and did an amazing job!!! Our pup is shaky around people she doesn't know, but they were fantastic and our pup did great!! We previously went to another groomer and they did trim our pups grinch feet and them left her nails long...but Canine Clipper clipped her nails appropriately and trimmed up her grinch feet so she isn't sliding on every hard floor. Highly recommend!! Thank you!!

Love this place my dog is very scared of strangers and from day one they made him completely…read moreuncomfortable

The staff is very nice, but I was not pleased with the care provided my dog. I'm sure they're fine…read morewith a normal dog, but my dog has special needs that I felt were not taken care of. Maybe the problem lies in their definition of a "walk" and mine. I asked that the daily 30 minute activity be a walk, which they charge $25.00 for. If my dog doesn't have at least one "walk" per day, his digestive system shuts down. I walk him 3 miles per day to keep him regular, but expected at least one walk, on leash, to minimize the affects on him. I also expected a stress response but when they sent me a picture of him on day 2, I knew he was in trouble. Joe, the GM, called me after I sent an email discussing my disappointment and we had a productive conversation, and I had decided not to do this review. But then Robin, the owner called, to justify that they did nothing wrong and actually tried to blame it on my dog. That changed it for me. I'm sure if you have a dog with no special needs that they are fine, but beware if you have a dog that isn't normal. Make sure you talk to Joe so he understands what you expect from the visit and you may have a better outcome than mine.

We are always happy to support a local family business. So we were excited to find a place close to…read morehome. I do find the prices to be on the high end. I found the drop off very transactional and not warm at all. This was our dog's first time every staying away from family or friends. I never saw any photos of him online just one the day before pick up. Due to timing we have to have a friend of our pick up our dog as we would not make it back in time from vacation that day. later that day he was not the same dog I dropped off. Who is normally very spirited and happy. He was lethargic, coughing, sneezing and had mucus discharge from his nose. He was also very dirty and parts of his coat had matted. We take him to the groomers monthly and I brush him at least once a week. I called the vet and they said to bring him in the next day. Which I did and was told that he definitely contracted something while at the resort. So he went on antibiotics for 14 days. In about 3-4 days he was feeling much better. I called and ended up speaking to the Joe the generla manager who was very nice and apologic. He said he would review the footage to see he he saw anything and told me that I could come in to view it as well. I thanked him but did not take him up on the offer. I pretty much wanted to inform him of our experience. Joe informed me that we were covered up to $500 for medical expenses which was great. I sent the receipt from the vet and in about a week and a half I had a check covering the cost. Thank you Joe for your help. It was truly appreciated.