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    Petsense

    3.5 (2 reviews)
    Closed 10:00 am - 9:00 pm

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    Petco

    Petco

    (23 reviews)

    Left a review 7 days ago about the animal neglect/abuse and awful customer service I witnessed at…read morethe Petco in Clinton. The "owner" replied to my comment asking me to call the store, which I did, and spoke to a manager who said that the owner would be in touch. That has yet to happen. I also spoke with corporate, who claimed they would reach out to me in the next 24 hours, a week has gone by and nothing has been done. I went to the petco in Clinton and saw that the aquatic animals are being severely neglected and abused, and when I voiced my concerns to the cashier Jocelyn, she was incredibly rude and disrespectful to me, in front of her manager who permitted this behavior to take place on the sales floor. Both women admitted that they were aware of the dead animals left in the tanks and the animal neglect and did nothing, besides tell me that "they're fish they die everyday" mind you, these fish/animals had been dead for so long that they were rotting in the tanks, and the living animals were eating them out of starvation, risking illness and outbreaks. If you are an animal lover, don't go here. It is definitely not a family friendly location. With dead animals left to rot and decay in tanks, along with living animals being forced to live in the same tank. Deeply upsetting, clearly Petco holds no accountability for the animal cruelty nor for their neglectful and rude staff. The Clinton location should be shut down.

    MY POOR PUP! I do not know who thought it was a good idea to take clippers and Just shave her down…read moreto nothing because she had matted spots in her fur. Why did I not get a phone call Beforehand? I got one after the fact. It is the middle of winter and with Every type of shampoos conditioners detanglers right at their fingertips they shave her down to the skin here and there. It looks like a child got ahold of the clippers. My poor baby is traumatized, freezing and I actually had to pay for this?!? Why didn't they just say no!?! I now have to buy her thick clothing and socks so she can stay warm-INSIDE OF MY HOUSE! Never ever ever will I trust this place. I'm so sad for her. This is beyond bad decision making whomever this person is should be fired.

    Paws Pet Resort and Spa

    Paws Pet Resort and Spa

    (45 reviews)

    Our dog Freddie Mercury has been a customer of Paws Pet Resort and Spa for 2 years now. He attends…read moreweekly day care, has done overnight boarding, & receives grooming services. This Resort and Spa is exceptionally clean, well organized, and staffed by very compassionate people. Freddie is always happy to go to Paws Pet Resort and Spa. Their pricing is reasonable. Definitely a 5-Star Pet Resort!

    The staff is very nice, but I was not pleased with the care provided my dog. I'm sure they're fine…read morewith a normal dog, but my dog has special needs that I felt were not taken care of. Maybe the problem lies in their definition of a "walk" and mine. I asked that the daily 30 minute activity be a walk, which they charge $25.00 for. If my dog doesn't have at least one "walk" per day, his digestive system shuts down. I walk him 3 miles per day to keep him regular, but expected at least one walk, on leash, to minimize the affects on him. I also expected a stress response but when they sent me a picture of him on day 2, I knew he was in trouble. Joe, the GM, called me after I sent an email discussing my disappointment and we had a productive conversation, and I had decided not to do this review. But then Robin, the owner called, to justify that they did nothing wrong and actually tried to blame it on my dog. That changed it for me. I'm sure if you have a dog with no special needs that they are fine, but beware if you have a dog that isn't normal. Make sure you talk to Joe so he understands what you expect from the visit and you may have a better outcome than mine.

    Petsense - groomer - Updated August 2026

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