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    Alpha Aquatic Arts

    5.0 (3 reviews)
    Open 9:00 am - 4:00 pm

    Services - Alpha Aquatic Arts

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    OSA Aquarium Superstore & Services

    OSA Aquarium Superstore & Services

    4.5
    (17 reviews)

    Strike three, no more business from me. I am fairly easy going. First off, most of the crew is very…read moreknowledgeable, I will give them that. I bounced back into the hobby after 10 years. I have 6 aquariums in my home all purchased since September. I have tetras, barbs, and south central and American cichlids in various tanks within my home. I love the hobby, especially the aqua scaping aspect. On my 125 planted tetra tank I wanted premium lighting, so I purchased (4) AI Prime 16 lights for around $1200.00 with tax. One of them stopped working within 2 weeks, never submerged, just turned red and refused to light up. I drove an hour to the store and asked for a replacement. I was told to go through the manuf. After reading multiple reviews online with horror stories of customers having to pay shipping back to AI, and then they refuse to honor warranties I said no thanks. So now I only have (3) lights with an 18' span on a 6 ft tank. Frustrating as hell, but OK, I overlooked that and said fine. Then I asked to purchase a large Gold Saum from their big cichlid tank. The employee bagged it up while I was looking at other fish in the back. My mistake for not looking in the brown bag before I left, I ended up with a Redhead Vieja. No big deal, I lost 2 hours of my day returning to get the fish I ordered and about $20 in fuel, the employee was apologetic and grabbed the right fish for me, so I moved on. My last straw was dealing with Dereck. I went in on Monday and asked him for a Starry Night cichlid. I showed him a video of my 180 setup and gave him a list of fish that I kept within it. He told me that the STarry Night would be just fine due to all of the hiding places and he pointed out that my Jack Dempsey's were much smaller than the Starry Nights and assured me it would be fine. He then showed me a tank and said they were in there. I said, where I don't see them, are you sure these are starry nights? He replied, "Yes, they are juveniles they don't get their chips until about 2 years". A Starry Night cichlid is a rare African from Madagascar and is compatible with South and Central American cichlids. But I have never owned a juvenile, I just did some research on the species and did not know if they looked completely different as juvies, so I took his word for it and took 3 of them home. I am looking at these fish in my 180 with all S/ C American cichlids thinking this can't be right. So, I Google searched "juvenile starry night cichlid" in images and NOTHING looked even close. I am scratching my head thinking they look like African Haps. So I search again under "Starry Night African Haps" and see star sapphire cichlids and realize this guy sold me the wrong fish. OK, no big deal, empty the rocks, driftwood, and scoop them up. An hour later and 2 towels on the floor I brought them back 20 minutes before they closed. One thing that was super frustrating was the fact that I didn't bring my debit card, and they said they couldn't give me a refund without the card, so I was forced into searching for fish to make up the $120 difference in store credit that I really didn't need or want. It was a Monday evening, so stock was low, and I didnt want to make a third trip seeing they are over an hour from my home and visiting the store usually eats up 3 hours or more round trip every time. I ended up buying some pearl scale koi angels for one of my planted tanks and was able to buy ONE Starry Night like I originally wanted. I left with my angels and 1 starry night cichlid. The next day I woke up and found the starry night dead and floating at the top of the tank. My Redhead Vieja was biting at it so I grabbed the net, drove over an hour back to the store only for Derek (the genius that sold me Star Sapphires instead of Starry Nights) to tell me he needed the original receipt (even though they could have easily looked it up in the computer) and a water sample. I said, your kidding, right? I told him that my water parameters are perfect, I have well water and a natural PH of 6.8. He said it says that I need these two things next to the register. I said you know I just bought this fish, and have driven out here numerous times, and you know I told you the tank he was going into, and you know you said the fish would be ok, and they are guaranteed, and you know I live over an hour away. I told him I am not spending $30 in fuel and 3 hours to bring a water sample when you have water in the bag with the dead fish. He said that is the store policy, I I asked, if he'd make an exception, I've spent like $3k in this store in the last 2 months alone. He said that the store policy. As I turned and walked away, I told him I wouldn't be back. He started laughing at me with his co-worker as I got to the door. This is not the way you treat customers. I am not a difficult customer, and I am very easy going, I've overlooked a lot of mistakes that cost me a lot of time, let alone money, but this was strike three for me.

    I love this aquatic store! They have such a large variety of coral frags, polyps, and fish! This…read morestore does have more expensive products and live animals than other stores but their quality is top notch! My boyfriend and I used to come here to browse when we first got into fish. Now we both have several tanks and are into the hobby enough to feel comfortable shopping in OSAs price range. My boyfriend got some coral frags that were on sale. 3 for 30$ and a set that was buy one get one free. He loves having them in his saltwater tank and they look so good!!!!! I was looking for a live culture of daphnia for some fish fry. Although they did not have any in stock I got some great advice on some cultures of micro worms I can order online from a staff member there who breeds the same species of fish.

    Wet Pets

    Wet Pets

    4.2
    (32 reviews)

    Great selection and helpful staff. I want to start off by responding to a review from Angie K., RO…read morewater is dispensed from a trash can (many hobbyists who have RO systems at their homes will use trash cans to store water, they hold a large volume). Not sure why they would deny doing this, but if you intend to buy water you will figure that out right quick. And yes, there is particulate matter that finds its way into a clean bucket. It annoyed me at first, but I decided to go ahead and use the water anyway (I gave up mixing my own saltwater a while back, need too much space to store it, and they will mix it to whatever s.g. you want) I have been using it for over a year now and have experience no algae problems (outside normal algae levels that come with the territory of an established tank, but the problem is not whatever filter media might be in the water, but the excess nutrients in the tank itself. If the fact that their water comes from a trash can or may have some (as far as I can tell harmless) debris in it bothers you, don't buy it, plain and simple. That in no way is a reflection of the rest of the store. You will notice walking in that there is a smell to the shop, but it is a fish store, it is humid year round because the tanks are all for tropical fish, and places that are always humid tend to have a somewhat dank smell, not moldy or mildewy, just dank. The fish are very healthy, the staff ensures that you know what you are doing before selling, which is uncommon in many stores, and they are willing to help you in building a tank or adding new fish however you like. Price wise, you will probably be paying a bit extra for most things, but this is a small pet store, they can't offer the same discounts chain stores can, and the quality is by and large higher than any chain store. Is the store clean? Reasonably, again, they are all about the welfare of the fish, not about making the storefront shine. If you want a pretty and clean store, go to Petco, but I think they have their priorities straight at Wet Pets. They are my go to for nearly all fish-related purchases (save for some equipment purchases, try to save money where I can). Also, if your fish becomes sick or dies suddenly, they will try to make it right (within reason, if you do something incredibly stupid that kills the fish, they aren't going to help you, if you buy a fish that lives an average of two years and dies after a year and a half, probably not their problem).

    I'm new to having an aquarium, and stopped in yesterday. My initial plan was to replace my betta…read more(RIP Virgo), but ended up hanging out for a bit, getting tons of advice and learning new things. Happy with my new plants, and new fish Also, please don't buy your bettas from the major retail stores. You can honestly tell, just from stopping in, how much healthier these fish are.

    Alpha Aquatic Arts - aquariumservices - Updated August 2026

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