Since my last review, they have really improved a LOT. I have not had an order canceled in a long time. I had a problem, and am happy to say that "Rona" in their customer service department did an excellent job at resolving it. I am very busy. I work a lot of hours at a full time job that is very stressful, My wife is disabled and I have to take care of her, and my mother is in a nursing home, and being an only child, I also have to take care of her as well. I was running late for work the other day, and went to itsjustwings.com to place an order to pickup on the way to work, as I always do. It's Just wings asks you your address, and if it is pickup or delivery. I checked Pickup and put in my address. They then forward you to DoorDash and it asks you ONCE AGAIN, pickup or Delivery. For some unknown reason, it does not forward your choice from IJW. As I was running late, I just clicked on 'order again' for the last order I placed. After the order went through, It tacked on tax, a $2 delivery charge, a $4 tip and a service charge!! An $18 order was now over $27!! I have never once ordered delivery in my history. It is just It Just Wings FORCES you to use Door Dash even for a pickup!! I called Chilis (where its just wings is located, and asked to change it to a pickup. They said I had to call Door Dash!!! ARGH!!!! So I did not have time to wait, I had to get to work with no lunch. I work overnights, so nothing is really open in the middle of the night. I get home STARVING the next morning, and put the wings in the microwave, and wonder what that terrible smell was. They sent the wrong flavor!! I ALWAYS get Buffalo. The last order was buffalo, and the receipt said Buffalo. They sent Honey Siracha. WAAAAAY to hot!! Went to sleep after a long night, and went to IJWs web page to write a comment. They said sorry, and sent me a link to Door Dash to complain. I did, and they said sorry, it is too late to do anything about it, you have to let us know right away. NOT HAPPY. I did an online chat on the DDD web page with "Rona", and explained what had happened. She was very happy to take care of the problem. She did an amazing job, and refunded the full $27 plus an additional $3 for the troubles. Very well done, and Rona, if you are reading this, THank you once again. read more

My husband and I have ordered from here a few times from doordash and we have not been disappointed. We never knew it even existed until we were craving some wings one night and saw this place online. Their chicken wings themselves are pretty average sometimes, but what keeps us coming back are their very flavorful sauces. We've tried their garlic parm, lemon pepper dry rub, buffalo, Honey siracha , Spicy pineapple teriyaki , and their truffle sauce. My top flavors are their garlic parm, truffle sauce and if you like dry rub, I really liked their lemon pepper dry rub. They're also reasonably priced. On doordash it's $16 for 16 wings, curly fries and ranch. We split this for lunch and we're pretty satisfied. If you're looking for a change in the wing department, give this place a try! read more

It's Just Wings - Truffle wings - Chicken Wings Near Me - Lakewood, Colorado

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This place used to be of decent quality. Lately the sauce and quality have gone down drastically. We got cold, mediocre at best wings with no sauce. Just order from somewhere else read more

It's Just Wings - 11 boneless medium. ..... what the hell - Chicken Wings Near Me - Lakewood, Colorado

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This is a Chili's. There is absolutely zero indication that you are ordering from a Chili's. It isn't just wings. It's wings plus everything in a Chili's...although the "It's Just Wings" site has none of the Chili's menu available on it. They even have a different design for their take-out bags, which I would imagine is so that people getting delivery don't know they're just ordering Chili's. Listen, Chili's. Just be yourself! Your wings are eh, you know, fine. I can't stand disingenuous, deflecting BS like this. Zero chance I'm ever ordering from them again read more

You have no clue how sad I am to write this updated review. After a few years of consistent wings and generous portions, It's Just Wings has become as subpar and unremarkable as anything else Chili's does. They've replaced the curly fries with straight and give you maybe 1/4 of the fries they did prior, the quality of the chicken has gone down hill, and Chili's has never furthered the branding or treated the concept like they have any vested interest in it. read more

So we normally get our wings from here, but tonight is the last night. I look down at my wing and I'm like what I'm the hell is on it. I look closer and I swear I was like a feather? Ya i get it chicken wings have left over feathers but my god this was to much! One wing literally was covered in FEATHERS!!! Ya no thanks I'm good! Won't be going here anymore! read more

It's Just Wings - Feathers from the chicken wings wtf!? - Chicken Wings Near Me - Lakewood, Colorado

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A couple of buddies of mine had been raving about this place for months, so I thought I'd give em' a try. I hit them up on Uber Eats - ordered 32 wings with a mix of sauces. I have to say I'm a bit of a wing guy and these were quite tasty. I really enjoyed the lemon rub variety. The medium Buffalo had just the right amount of kick - and they really spoil you with heaping mounds of curly fries with each order. My only complaint was with how they were delivered. 4 styrofoam containers of wings hastily packed into one flimsy plastic grocery bag. When the order arrived the lids were popping open and the wings and sauces were spilling out. My recommendation would be to revamp your take out procedures when it comes to delivery packaging. Even if you were to stack them in paper bags - which then could be folded over and stapled closed to prevent any sort of tampering from mobile delivery drivers. It would also provide more of a sanitary presentation for your customer. I'll be back for the food - but only if I personally pick it up. read more

I have a feeling all the bad reviews are coming from other wing places because the wings here are amazing and extremely cheap especially during the national chicken shortage. I ordered the 32 smoked wings with curly fry combo for $36 + tax. What I was expecting was 32 smoked wings and an order of curly fries. What I got was 4 orders of 8 wings each with a large order of curly fries and a side of ranch. According to their website ranch is 50 cents apiece so that is $2 worth of ranch, $8 worth of curly fries, and so that is $26 dollars for 32 smoked wings that were incredible. I challenge anyone to find wings for less than a dollar apiece right now. I especially went to It's Just Wings because of the one-star review that said the smoked wings tasted too much like smoke. They have the perfect smoke flavor and are crispy paired with the hot cajun dry rub WOW. The deep-fried Oreos are legit. BTW It's Just Wings is inside Chili's Bar and Grill for take-out and delivery. It is a new offering from Chili's after COVID. For the lady that was upset at the "required tip" next time read your order before you hit pay and remove the tip from your pickup order. I saw it before I hit pay and removed the tip but next time I will include a tip because the people working at Chili's are awesome. They bring the order out to your car. 32 wings and not a single feather... read more

Habanero wings were good but felt like they could have been cooked a bit longer. Fries and sauces were delicious! We ordered the sample of pies and the only good one was the chocolate. The other two had a weird smell like a dirty cup from the dishwasher. Overall it was a decent meal. This was our first time trying it. read more

I just picked up wings from them and they barely had any sauce on them. If I wanted naked wings, that's what I would have ordered. I had to add Franks red hot at home to make them have any flavor. I will not be going back. read more

It's Just Wings - Buffalo 8 Bone-In Wings Combo - Chicken Wings Near Me - Lakewood, Colorado

Very disappointed in this place, ordered from door dash and completely messed up my order. Missing 22 of the wings I ordered and forgot the dipping sauces. Wings aren't nothing special either. 100% sticking to wingstop read more

More like It's Just 7 hours in the bathroom immediately after eating. Food poisoning with a recovery time of 3 days. Maybe I'm just unlucky. Ask for them extra crispy just to be safe. read more

Me and a good friend shared one meal together this last week and it was from Just Wings. We both got severe cases of food poisoning. Waiting for test results but my doctor's best guess is e-coli. Also the wings were not very good at all. Definitely avoiding this place all together. read more

Finally these guys are on Yelp. Disgusting food. No sauce and terrible chicken. DO NOT BY ANY MEANS ORDER THIS FOOD. Easily the laziest most disgusting chicken in Colorado. Look up wings in your zip code and choose any other place. You will thank me later : ) read more

No knives, no napkins...if you're gonna smoke wings, make sure the smoke doesn't overpower any dressing that you put on the wings. I've had wings all over...yours are absolutely terrible. Figure it out. read more

I feel the same as the last comment can't understand all the bad reviews??? The food is always fresh and hot, I always thought the chicken was good quality for the prices, the curly fries are delicious, and the sauces are amazing. The boneless combo is was I normally get. read more

You'll get the same quality at king soopers in the frozen section. Yes, it's a little cheaper than real wing restaurants. But you will regret paying any money for these. read more

I already left a bad google review but I had to reiterate, don't go here. I had a doordash order and they closed their doors before closing. I parked in the pickup section and no one came to me. read more

My son said, why do these bbq wings taste like apple pie? Enough said. Worst sauces ever. Can't get that $65 back.

Ordereed wing , picked them up for our office lunch, got charged an automatic $8.00 tip for me to pick up, whats uo with that!!! that is really bad, wings were very small and over cooked, tasteless, very little sauce. I will neb very order from them again, nor will any of the people join my office. Its Just Wings/Chilis is a rip off. Swear clear of them. Better off at Pizza Hut at least their wings are large and they don't stick an automatic tip on your bill. If there was ZERO rating I would give it, and they have the gall to charge full bore for garbage, shame on them. read more

I really do enjoy this place. Very cheap price for the amount of wings and fries you'll receive. The sauces are pretty good. Never had any problems until today. Ordered a 32 Bone in wing combo. My brother was eating his fries and pulled a long black hair out of his mouth. You guys really need to have your employees wear their hair up, or put on a hair net. Really gross. read more

My manager got us 4 different flavors of these wings to eat at work and they were delicious!!!! I will definitely be going here in person.

I ordered from here a few times before and always got boneless wings it was super good everytime but this time it was horrible. they literally just taste and look like chicken nuggets it was super soggy and squishy like a chicken nugget it was so weird. there was also barely any sauce on it ): read more

I ordered the boneless wings and they were overcooked and dry. The curly fries were cold. The wings were supposed to be flavored, but they didn't have any flavor at all. Very disappointed. read more

Zero stars is what they deserve for ZERO customer service. What business has an operation where they offer ZERO help for a problem with an order. No disclosure until AFTER the order is placed that they use Door Dash for delivery. The delivery address was changed to a wrong address and I called It's Just Wings within 2 MINUTES of the order being placed to get the address corrected. The automated message on the phone number for the It's Just Wings location said that they could not cancel,, modify, or accept orders. I pushed the button to be connected to a person and the Chili's employee who answered the phone (this Wings location is at a Chili's and they are related Brinker International companies) told me that there was absolutely NOTHING he could do. He told me to contact Door Dash (which I did - after a 30 minute+ chat told me that they had cancelled the order but that the refund would have to come from Wings). I have no idea what the quality of the food it, but I will say that now I will never find out because I'm totally done with It's Just Wings, Chili's and any Brinker International businesses. I used to be a loyal customer of Brinker's and a long time customer of Chili's (from the 1970's in Dallas) but no more. Bulls**t business concept, crappy operational management and policies and, once again, ZERO customer service. read more

This restaurant does not have a phone number to contact, only a Facebook and Instagram page. We ordered through DoorDash and our order was made wrong and DoorDash gave us enough credits to cover about 1/4 of the cost to re-order what we should have originally received in the first place. We paid more money to receive what we actually wanted and there was no response from anyone on Facebook when I messaged them. Flavor is good, but horrible customer service gives them 1 star from me. read more

I ordered 2 8 bone in wing combos and when my food was delivered I found that half of them had hair cooked into them. Really unsettling and unsanitary. One hair would be one thing, but hair throughout nearly all of them?? Repulsive. Good prices, but not worth the risk of unsafe food -- I do not recommend. read more