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    It's Bugs Or Us Pest Control - Northlake

    4.9 (42 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - It's Bugs Or Us Pest Control - Northlake

    Ant extermination

    Bed bug extermination

    Cockroach extermination

    13 More Services

    Flea extermination

    Hornet or wasp extermination

    Mice or rat control or removal

    Mosquito extermination

    Pest extermination

    Pest inspection

    Pest preventative services

    Indoor pest preventative treatment

    Outdoor pest preventative treatment

    Spider extermination

    Termite extermination

    Tick or mite extermination

    Wildlife control or removal

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    Alan C.

    Was looking for a new pest control service for home due to ants and wasps. After researching 5 different services, I decided to select this one. Their customer service was very good. They had good value for recurring rates and were very professional. I highly recommend you try them out. They answered all of my questions and explained everything about the service. I am definitely happy I chose them for protecting my home. I have a 2998 square foot home with 2 cats, 2 dogs and my love ones to think about.

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    Photo of Ron C.
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    3 months ago

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    2 months ago

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    Erik H.

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    1 year ago

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    2 months ago

    great communication and follow thru. very knowledgeable. on time and friendly. great overall experience

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    1 year ago

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    9 months ago

    They always have great communication and the service team does a great job. We have used them for the last 6 months and highly recommend

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    1 year ago

    On time and thorough with excellent follow up. I recommend It's Bugs or Us Pest Control.

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    1 year ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    The guy that came out was honest, fair and quick. Will be using them again in the future!

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    3 years ago

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    4 years ago

    The price was very reasonable. Eric was very committed to doing a great job. I highly recommend.

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    4 years ago

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    Erik H.

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    3 years ago

    Very friendly, helpful, and responsive. We've had great results and I highly recommend this business.

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    3 years ago

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    4 years ago

    Super fast response and great service! Reasonable prices and so far the bugs are gone!!! Thank you!!

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    4 years ago

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    Erik H.

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    4 years ago

    They are very prompt, informative, honest and a great value for the service. I would recommend this company to anyone hands down!

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    4 years ago

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    Erik H.

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    4 years ago

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    Erik H.

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    4 years ago

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    4 years ago

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    4 years ago

    Great service. Very prompt response. Provided the most competitive price for the service we needed.

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    4 years ago

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    Page 1 of 2

    Ask the Community - It's Bugs Or Us Pest Control - Northlake

    Review Highlights - It's Bugs Or Us Pest Control - Northlake

    Initially, Ryan showed up a bit earlier than the scheduled window, which is a nice change from the typical service industry appointment windows.

    Mentioned in 3 reviews

    Read more highlights

    Ponder Pest Control - Ponder IPM Services offers personalized pest control in the Greater Denton, TX Area.

    Ponder Pest Control

    (2 reviews)

    I called yesterday and spoke to Robert on the phone and told him what I needed. Cody came out…read moretoday and took care of all the issues I had discussed. Really fast service. I will definitely use them again. And they don't have contracts, which is great.

    When I noticed an unpleasant visitor in my home last night at 10:45pm, I immediately got on Home…read moreAdvisor to research local Pest Control providers in my area! There were 2 providers that serviced my area, "Ponder Pest Control (w/no reviews) & a bigger named company (with a lot of reviews & 4.5 rating). I requested information from both providers. Digging into each providers information individually, I noticed the "bigger named" company offered a 24 hour chat service! I reached out to them and they replied promptly. I was impressed with their immediate response and after a 10-15 minute chat, I was assured they would have someone follow up with me first thing in the morning. Well, I was confident that the "bigger named" company would be the one to reach out to me first and would ultimately get my business. I was wrong! Ben @Ponder Pest Control contacted me at 7:20am the following day! I requested an initial estimate and then if possible, service on the same day. He promptly responded and scheduled me for his next opening, at 11am, the same day. He was on time, extremely professional, knowledgeable & courteous. He didn't try to up-sale additional treatments that weren't required. He simply provided the service that was required to treat my issue. He scheduled me for 3 weeks out to follow up & offered to return should I need his service prior to the next appointment. Honestly folks, this kind of service is what's been missing in our world today! Ben runs his business with "old school" values but is definitely up to speed with today's technology and products! I would absolutely recommend Ben @Ponder Pest Control to service your home/business. Sincerely, Tracey W. Justin, TX P.S. Thank you Ben for all your help & answering all of my questions (I know there was a lot). You definitely put my mind at ease and that means a lot to not just myself but my family as well! See you in 3 weeks!

    Rodent Retreat

    Rodent Retreat

    (27 reviews)

    Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

    No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

    It's Bugs Or Us Pest Control - Northlake - pest_control - Updated May 2026

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