I've used this company for over 2 years (Vinx). As soon as they changed the name to Barefoot…read moreMosquito I couldn't get in touch with them. They didn't answer their phone or return my calls when I left a message. Obviously they don't want my business anymore so I will be using another pest control service.

From the owner: Barefoot Mosquito & Pest Control is an Addison-based business dedicated to providing peace of mind…read morethrough its commitment to providing the highest standards of excellence in pest control. With a comprehensive range of services encompassing pest, bird, and animal control, Barefoot Mosquito & Pest Control ensures customized and unparalleled solutions for every customer's pest concerns. We are dedicated to setting the industry standards for exceptional service so that every client feels confident working with us, so they can get back to enjoying their home and their family.

I had written up the whole story about our issues with Barefoot Mosquito but I decided to make it a…read morebit shorter and easier to read. We were misscheduled for every 4 weeks rather than 3 weeks. Before we started were told that the mosquitos have a 3 week life cycle. We were offered no compensation and even told just to schedule a new fogging a few days after our previous. (not sure what that would do to help) Even our exclusion service, which was over $2,900, did not really work and we are still getting tons of critters in our house. The one animal we began to see less of was centipedes which was nice. (still see them all the time) When I went to cancel, I was told the cancellation guy was at lunch and would call me back to approve. Never got a call back and had to call the next week to try again. I was then told I likely have a service contract for a 12 month agreement. We had never been told anything and were even told we could cancel our service at any time. Was not sure if this was them lying to get us to stay or what. After i insisted we signed nothing, they were unable to find any documents that we signed regarrding any service contract. They finally decided to close our account and cancel our services Side note: They came to do a fogging and our gate was locked. (completely my fault) Instead of contacting us or possibly compesnating for a half job done, they took photos of the locks and charged us in full. Side Side note: We told them to cancel our services and that we are done with any and all things barefoot mosquito. That monday we were charged a monthly service of $50. I then had to call and "prove" to them we had canceled our services. I then was relucantanly given a refund after the customer service agent spoke to her supervisor. Overall, a horrible experience. We had two days of no mosquitos total after a total spending of over $3,250. For as expensive as the fogging was we are extremely dissatisfied and I do not recommend ANYONE uses them.

This company took over for Stampede Pest Control. We loved Stampede and had over a $900 credit with…read morethem. Barefoot Mosquito and Pest control took over the contract. Then our house got stuck by lightning and it burnt to the ground. They serviced our home a couple of times before this happened and we didn't have a problem with the service other than they were extremely hard to get ahold of. Today they refunded our credit so we can put that towards rebuilding our home. Thank you!!! Hopefully when we rebuild we can use them again!

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

Omega came out in 2019, completely cleaned out our attic, shored up access points, and did this all…read moreprofessionally and respectfully. Then today I needed them to honor their lifetime guarantee to check it again. Raul came out, promptly discovered areas that our roofing installation had unsealed, he got that fixed TODAY! What a great company! I recommend it highly! Thank you Raul and Omega!

Technicians did poor job of treating yard. Fast passes with poor/imcomplete coverage. On multiple…read moreoccasions, technicians didn't even enter back yard to treat it. Called to complain and got the runaround. Fired this service, but still get calls from them trying to give me a good deal on lawn services. I've asked to be removed from their list.

Have had this company for almost a year, until today. Got a notification yesterday that someone…read morewould be out to service the lawn. Saw no one all day, and then I get another text wanting me to rate the person providing the service. I'm confused and call the company. They inform me that he was out here and spoke to me this morning. Not a chance. I informed them that I wanted to cancel the service due to this issue and was sent over to a quality control person who informed me that their people had body cameras. So I'm lying now about no one servicing the property? Would not recommend.