Disappointed. Scheduled the service for the week of May 11. Never showed up. At least they can do is notify the customer to reschedule the service. Nobody is going to sit and wait for them to show up where there is no specific date of service. I end up cancelling all services. Disappointed. Reply to the commentsl below. Yes I was out of town that's why the service was rescheduled to the week of May 11. What I am asking is if you can't provide service for the week I was told, send out a notification to your customer. Don't make it sound like it is my fault being out of town. read more

I've been a loyal customer of Chorbie for more than 7 years. Service and customer service has declined in the past few years. You now reach a call center and management no longer communicates with customers. Called two weeks ago to inform them that my entire was not being mowed and that I had grass down the center that was at least 3 to 4 inches taller. Gave them two weeks to correct, still not correct- it's now worse, I have strips of tall green grass and burned grass to the soil. Was promised crew would be out on Friday or Saturday to fix. Waited until late Saturday and was then told they were waiting on the crew manager to reach back out to them and they would try for Monday. I asked to speak to a manager and was told the new management team no longer does this. To add insult to injury, they mowed off a sprinkler head in an area they mowed too low. After I shared I recently paid over $400 to have my whole system checked and repaired, they came out within a few days to fix the broken head. When I called Chorbie Weed Treatment, they actually made an effort to keep my business as they now serve as two separate entities. I hired another company to come out and mow properly. Yard looks great again. It's just hard to believe they just let a loyal customer go that fast. read more

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My experience of being a customer of Chorbie for the past 3+ years has turned very frustrating that I feel compelled to share. I paid for a service that was not completed satisfactorily and ever since, I've been trying to get in touch with a manager at Chorbie, Chad - the Account Exec on my home, and anything to assist. I've sent multiple emails and left several messages and call backs over the last 4 weeks and I've received zero response. It's incredibly unprofessional to ignore a paying customer, especially when the work delivered didn't meet expectations. Also, Chorbie has a fake "referral program" where you can refer friends and receive $50. Well, a month ago, right before my issue began with Chorbie, I referred two family members, both of which signed up with Chorbie, and guess where the referral credit is...nowhere! I feel all Chorbie has done is take my money and disappeared, but I'll be sure to have my referrals leave with me. Save yourself the stress - look elsewhere for a company that stands behind its work and actually communicates with its clients when a mishap happens. read more

Thank you for listening to my concerns and for advising me on how to proceed. You help me feel that you knew the business, and I look forward to excellent improvement in my tiny front lawn! read more

We have been a Chorbie customer for 6 years and over the last year the service and quality have been dropping off. We admired and enjoyed the results at the beginning but our service lately has us wondering what will be wrong next time. We received our treatment on May 15th and I was not pleased with the service. I called once I was able to review the treatment and got an automated message that suggested I send a text to the number I called. I sent a text with photos and did not receive a response. I called again and got the automated message. To this day no one has contacted me. I saw no evidence of fungicide application. The fertilizer application was very spotty. I attached pictures to the text message showing large areas of the yard where no fertilizer or fungicide was visible. Someone must have received my messages because the technician came back and applied the fungicide but did not apply fertilizer to the areas he missed. I reviewed my security camera video, and it proves what I already knew. The technician did not cover the entire yard during the fertilizer application. His pattern was haphazard, lazy, and it is evident he does not know how to walk a yard using an effective pattern to broadcast fertilizer. When he came back to broadcast the fungicide he over applied on the sidewalks/walkway and didn't use a blower to clean up. I am certain the technician's actions in the video would cause any reasonable person to question if this is the right technician for the job whether they are a customer or an employee. We paid $66.89 for this shoddy treatment. We don't want a refund. The lack of response and declining quality of service says enough. There is nothing to value with this service. The previous convenience of Chorbie was wiped out due to lazy applications and terrible customer service. read more

Be careful using this company to do your yard work! Saw their ad on FB and requested a quote. They sent it and I accepted it, set it up to start the next Friday. They did our yard 7-8 weeks in a row and then after completing it last Friday morning they sent an email that night around 5 pm telling me they could no longer service our yard due to its size? What kind of business are they running? To me, that's BAD BUSINESS! If they would have asked for more money I would have been open to negotiating but to just quit? DO NOT USE....... read more

Changing from a 5-star review to a 1-star review. I have been a Chorbie customer for years, back when they were Weed Xtinguishers, and have referred several people to use them but I am canceling service as of today. I have weekly mowing service, plus weed & fertilizer service that I pre-pay for totaling over $2100/year at my elderly parents' home. They have asked the lawn crew many times to please trim the grass pictured below but they were told that is additional service. I called my account manager to see if something could be done and he offered me hourly service at $64/hour. If the lawn could be done in a half hour this would increase my annual bill by over $1000 to do 2 minutes of additional work because they have rocks around the trees and in front of the house. UPDATE: I received a callback and Jody offered 6 free months of flower bed service after which would be $39.99/month. So it wouldn't be over $1000/year but only $320 for 8 months of flower bed care that I don't need. read more

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This is concerning the fertilization dept. In my note I ask they not come on Thursday. Of course Thursday was the day they picked so I called Michael Briggs. Needless to say he has called In e day and will not according to the person I talked to today. So I don't know of they came or not...I guess I'll find out.whem the credit card comes in The person I called today to just canceled all that I had with Chorbie read more

These people were mowing my lawn spring and into summer 2023 but I canceled the service because they repeatedly mowed my St Augustine too short at 1" despite my request for 2.25". The lawn is in full sun and has been suffering between the sub zero winter weather, high Sumner heat, and drought conditions. The result of excessively close mowing was the exposed sod was getting baked to death in the sun and heat last summer. No amount of communication could resolve this so their service was canceled. Other than repeatedly ignoring directive for lawn height and killing my lawn they did a decent job of mowing and edging, and did show up reliably. If you have a sprinkler system and use 10,000 gallons per month or more of water on your front lawn keeping your st Augustine wet it probably will survive their "care", because that was what I had to use in July '23 while giving the grass enough time to grow back enough to shade the soil. Typically, I water conservatively during drought and desire to use a minimum amount of irrigation not a maximum. Despite canceling their service last July due to this but diligent as they are they came back in March of '24 anyway and NOT at request. So if you engage their service they will show up on stated schedule but you may have a difficult time canceling it as I surely did. For a lawn service I would expect them to know their grasses and associated maintainance height better. read more

Chorbie - 1" Chorbie mow height,, dead st Augustine with annual rye foreground. They mow their way despite requests otherwise and canceling service. - Lawn Services Near Me - Frisco, Texas

They killed my tree I am beyond disappointed with this company's utter disregard for client instructions. I had specifically told them in writing -- twice -- not to trim my juniper trees, as they were recovering from a parasite and under arborist supervision. I even received written confirmation that my request was "added to my account." They trimmed them anyway. The damage is now severe, possibly irreversible. Months of treatment and care were undone in a single visit. And when I followed up, I received no meaningful accountability -- just deflection. To make matters worse, they sent a crew that either wasn't informed or couldn't understand my instructions, raising serious concerns about communication and internal management. If you value your landscaping, trees, or any form of clear communication -- I strongly urge you to look elsewhere. Mistakes happen, but this was avoidable, careless, and disrespectful. read more

Exceptional Weed Prevention Service! (Ignacio, Anna TX) I recently had Ignacio Rodriguez treat both my front and back yard in Anna, TX, to prevent weeds, and I couldn't be happier with the results. Ignacio was thorough, professional, and very knowledgeable about the best methods to keep my lawn looking great. He ensured every part of my yard was treated efficiently, paying great attention to detail. Thanks to his expertise, I am confident my yard will stay weed-free. I highly recommend his services to anyone looking for top-notch lawn care. Definitely a 5-star job! read more

Mads was professional, thorough accommodating on my call today. I called to compliment the young man who does my lawn care & ask to keep him on the job. Asked about mosquito treatment & a referral I made. Super job all around. Sticking with this company!!! read more

We had been using this service for over a year, and our front yard is in terrible condition now. The last straw for me was when they ruined the birthday signs I set up today for my daughter's birthday. I spent nearly an hour putting it together, and then I went to pick up the kids from school. When we got back (in 25 minutes), all the letters were ruined, with half of them on the ground. All I can say is that I was really mad and frustrated. I would never recommend this company to anyone. read more

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Never responded to my request. It's been two and a half weeks. I don't need 85 characters to say this. Not impressed with Yelp either.

Up until recently I was very happy with my Chorbie experience. I've been a mow, and weed/feed customer for almost 4 years, and had referred several folks to their company over past couple of years. I can no longer recommend Chorbie and have already canceled the feed and feed service and will be canceling the mow service as well. I informed them about a moth infestation in my front yard that I suspected was armyworms. A week later my grass started to deteriorate from being lush and green to dying and brown. I contacted them again after confirming armyworms were present using warm soapy water in a couple of isolated areas... the armyworms popped up in each area indicating an active infestation. After waiting nearly a week with very little response, they indicated that I needed to prove to them my lawn was infested... but by then it was too late. Almost half my lawn was already damaged... what a joke. Chorbie has grown too quickly and had lost their customer service. Too bad, since it was a great company a couple of years ago. I suspect they'll start struggling soon unless they turn it around. read more

Chorbie - Damaged grass from the untreated army worm infestation. - Lawn Services Near Me - Frisco, Texas

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Chad Harris is very responsive to my request and does an excellent job. Cynda Wilson read more

Chorbie is a company you can trust. I feel they are authentic and they got the best customer service. any help or questions you got, they are working for their clients. Kayla from Chorbie always replied to my emails in seconds and I feel I can count on her for anything needs I got. read more

I hired Chorbie in 2021 because I wanted a wonderful lawn . I had a problem with nutsedge and other weeds in the yard so i thought it was time to hire professionals. They did a good job of communicating with me when they are coming and putting alot of stuff on my lawn . The grass did look good for a while then it didnt and the result was complete replacement of the lawn this year . read more

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Thank you so much, Estefany Mora, for following up with me. I love the great communication you and the Chorbie team have. I highly recommend Chorbie. Thanks! read more

Stay away! They were great for several years for us, then they must have new management because the customer service & quality of the service has declined significantly. I called to cancel after 5+ years they were "sad" to see me go then without warning or getting my consent, then they promptly charged my card on file over $400!! There was no mention of this when on the phone to cancel. I called & I was brushed aside, not able to talk to anyone but a new young person who told me I should call customer service & that I owed that money & basically too bad..... I was sent a FINAL bill & I emailed to put in writing to NOT charge my card again...Then guess what? They had the audacity to charge me another $34!!! WTH?!!! I'm not done dealing with this but you have been warned! read more

Very professional and timely response to my bid request. Knowledgeable and friendly. read more

I have been using Chorbie for going on 4 years. Communicating with them is so easy. Every time I've emailed I get a response in 24hrs. Mads was so helpful in helping me with my payment. Their workers are always friendly and leave my gate locked when they're done like we've asked. I'd recommend them to anyone. read more

I have used Chorbie for weekly lawn service for 4-5 years for my rental property. Always on time always did an excellent job. My renter just left and the beds were full of weeds. It was a mess! I called Chorbie frantic to get the yard cleaned up for the new renter. They got me scheduled within a few days. I was completely dumbfounded at the excellent job they did! Front beds, back beds, under the trees and the side yard. I couldn't find a weed in the whole yard!! I am beyond pleased with the results! Thank you. Chorbie!! This crew was WAY above and beyond!! I cannot thank you enough. As usual you do AMAZING WORK!! read more

Jairo, a Chorbie employee, did a great job mowing our yard for the first time! Estefany Mora, Client Account Manager, relayed my concerns from my previous mowing service and it was perfect! Mowing, edging and blowing off the grass from the walkways and porch was all done impeccably! Looking forward to your services now and in the future! Thanks! read more

After my old lawn company messed up my lawn and provided no help, I switched over to Chorbie on the recommendation of a neighbor using them. They show up right on time in the morning every week, and their weed/fertilizer treatments are doing great. My lawn went from being tragic looking to completely green and lush. So far so good! read more

The mowing people just rush through your yard. They say they edge & weed wack but they truly don't edge. I have a little ant hill near sidewalk, if they edged there should have been a cut line in ant hill. But there wasn't. Plus they don't bag your grass, they just leave clumps of grass on the lawn. They are more about how many lawns they can cut in a day rather than care about your yard. STAY AWAY FROM THIS COMPANY. Now I know why the mowing only cost you 27.88 plus tax's comes out to be $30.10. I say hire someone who cares about doing the job right, not by how many yards they can cut that day. BUYER BEWARE!!! read more

This has to be by far the worst company to ever step foot on my lawn, back and front. First off, they left traces of mud all on my drive way, my vehicles have multiple stains of dirt on the rims/wheels. They do not communicate well on the type of services they offer. For them to advertise great customer service, they surely didn't provide that. My yard looks worst then it previously did and they left all of their trash as if it was our job to fix. They did not try to make things right, they will blame it on the customer and say it's your fault for the quality of work they provided. Please save yourself the headache, disappointment, and just go find another company to do your lawn work. Instead of trying to fix it, they want to blame the customer as if I physically performed the work. GO READ THE RECENT REVIEWS! Joel! read more

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We had our first weed treatment with Chorbie today. Taylor Garner did an amazing job. She was polite, knowledgeable, and very thorough. We would definitely recommend Taylor and Chorbie's services. read more

They don't pick up the phone. We left a message and they emailed that they would be at our house on a certain day...did not ask us. In fact, they didn't give us a time either. We emailed back. No response. I called several times. No one answered the phone. Left a VMM. No call back. Terrible. read more

Chorbie has been such a great service!! I ended up having to cancel due to life circumstances but they have been so helpful and kind every time I chatted with them. Jodi was soooooo friendly any time I chatted with her! And they always kept my lawn looking pristine! read more

Thanks Collin for the recommendations to make our yard better!!!! We love you guys!!! #chorbie

This is a convenient lawn care and yard maintenance company based in Frisco with a fully integrated web-based service scheduling system that is very responsive but their hourly service billing is [no longer! lol] a crime. Minimum wage in Texas is only $7.25/hour and they quoted $129/hour for a two man team by phone which was then scheduled by their service team for the following week plus. The crew ended up spending five hours onsite tackling our overgrown bushes and they did a very thorough and complete job. I still consider the final invoice to be somewhat pricy but I'm glad we had the work done and their billing was accurate. We may end up looking into some DIY trimming workshops to maintain this ourselves but I'm glad we have a good service option to fall back on. read more

They were very prompt in getting back to me which I appreciate. I asked about clearing some weeds, planting bushes that I have already purchased and putting down some mulch. Although I only got a quote $129.00 per hour for yard work seems excessive. read more

They are a larger lawn company with professional workers, easy to reach customer service and good quality mowing, pest and weed control. Never had any issues with appointments or billing. They charge a premium price, so you can probably find cheaper service elsewhere, but might be worth the premium if you value good service. read more

These guys are fantastic!! They do an amazing job on the lawn, and I love that I can setup my payment online and get email confirmation every time they come out. Much easier than writing a check and tucking it somewhere for someone to pick up. They also offer mulch, weed pulling, tree/bush trimming, and can apparently even plant your flowers if you buy them! I bought my house last year and was so glad to find them for my huge yard. Now that they've expanded their services to cover all kinds of home stuff, I'm excited to continue using them. Their customer service is top notch, they reply SO FAST when you need help, and I appreciate that they always have quality people doing the work. One guy even helped me chase down my dog when she got out because I didn't realize they were here! Bonus? If you have dogs they have a partner that will pick up the poop from your yard the day before they mow! Perfect!! read more

Chad and the Chorbie team have gone above and beyond to help us with our services requested! Very on top of their work and they take pride in ensuring the customer service is number one priority! read more

Thank you Chad. Yall do a great job! I really like how well yall mow my yard. It always looks so good.

The worstttttr customer service. The guy didn't finish the back yard. Called 3 times. None called back as they said they would. The last one, told her about the problem, she was not so rude, not hearing me, super dismissive and short. THE WORST. whoever the customer service lady is should be fired cos you're ruining the business. Update: I got a call back and they also reached out on here. They were able to schedule me another one the next day. I update 1star to 3 star. I'll be watching out to see if anyone does come. Then I'll update my star review to more. I do value improvement after constructive criticism. Hope you find better people for your business! Update: someone did come out today and finished the job. And someone from corporate called me to make up for the frustration. Again I really appreciate the effort and understanding that the bad apples caused the issue. I hope you learnt to vet people better for betterment of your business! read more

Awesome service! Love their professionalism and dedication to staying on time. They were quick, fast and the yard looked amazing!

I have been using Chorbie for lawn care for about a year and a half, maybe 2 years. They're very reliable - they come mow your lawn on the set schedule/day they say they will. If they can't make it for any reason, they email me immediately with an update, which I appreciate. A lot of people on my street use various companies, and Chorbie is FAST compared to the rest. It's a big relief to not have the noise last too long. I sometimes wish they'd leafblow a bit more, but overall it's been fine. I also use them for my weed prevention and fertilizing, which is a separate service/fee. My yard always looks better than my neighbors', so they are able to keep the weeds in check and my grass greener. I also used to have a small SDS (spring dead spot) and they got that taken care of. Taylor Garner, the tech, always sends an email after he visits, and I appreciate the tips in it. They tell me how long to run the various types of sprinklers in my yard at different times of the year, give advice on removing (or NOT) weeds, etc. It's helpful. The only issues I've had have been fairly minor. The lawn care guys were scuffing my wooden fence door with their weed whacker. I let them know and I haven't seen it get worse or happening again. Their response was nice, very upset that it had happened, etc. The only other thing is they have portals on their website where you can submit a request for quote - I've notices that sometimes the requests can sort of get lost, so it's usually better to follow up with a phone call to make sure they got the info. Anyway. I recommend these folks for sure. I'd hire them again. read more