Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

Came out did the job haven't heard anything in the attack since...pray it stays that way!read more

I had never had rodents in my house until Christmas season 2020 and was horrified one morning to…read morediscover the unmistakable evidence of rat droppings in my garage. I can't remember how I found the number for Guaranteed, but Kristy was wonderfully understanding about my panic and had Jeff at my home within a couple of hours. He and his guys took care of my problem quickly and for far less than I was quoted by others. They also explain everything in a very detailed and understandable way and guarantee to remove any rodents who return within a year, even if they do so by chewing in through a brand new avenue after they've sealed all entry points. I will be taking advantage of their yearly inspection and guarantee service from now on and this is now my rodent removal company, albeit, I feel sure, with them, I probably won't have the problem again.

I am a property manager for several homes in the DFW area and I've called many pest/rodent control…read morebusinesses in the past but none have come close to the outstanding level of service that is provided by Guaranteed Rodent Removal! Both Kristy, who answered the phone, and Jeff who came to the home to assess the problem, were friendly, knowledgeable, and professional. I will never call any other pest control company! Highly recommend!!

We didn't have a wildlife problem per se, but our CAT decided to take a vacation in our attic. We…read morecouldn't find him or get him to come out for almost two days. My husband and I were frantic. We tried everything. Coaxing him out with food & treats. All the usual stuff that typically works for our DOMESTICATED animal and NOTHING. We feared the worst since we could not get him to respond. We thought he was stressed, dehydrated and too weak to get himself out from wherever he was. After trying to seek help from our local animal control, vet AND fire department with no advice, we turned to AAAC. Christian was fantastic. He came out with his partner and was kind, patient, knowledgeable and very hardworking. He had a very calming presence which kept us from spiraling and assuming the worst. He communicated with us well (we were on vacation ourselves!) and kept us updated on all of the progress. They were also so sweet with our little kids who were at home. Christian and his partner were in our attic for approximately two and a half hours, crawling through insulation then ultimately used their thermal equipment to locate Mowgli. My husband and I genuinely felt like these guys were committed and went out of their way to help us in an emergency situation. We are so appreciative of them and will be recommending them to anyone who needs help with wildlife or domestic animal removal. Thank you Christian and team!

Christian was very quick on coming out to trap our raccoon. She was caught, and removed quickly…read more Affordable, quick service, and polite. Highly recommend.

Raccoons in attic . Tim cane out and did a through inspection and found all the holes. Team came…read moreout and got everything taken care of.

Wildlife X Team sealed off pest entry points and mitigated critters and restored our attic. They…read moredid a phenomenal job, and we have had no re-entry issues since they wrapped up their exclusion work. They answered our questions and were responsive to our concerns, huge. We are very grateful for all they did to help us. Highly recommend, many thanks.

Called Hometown Pest Control - they were very easy to work with and came out quickly. The…read moretechnician was super nice and thorough. Would recommend!

HIGHLY RECOMMEND!! We had a national chain treat the yard on our new home and after their treatment…read moreit drove and infestation of ants into our home. James and Bryce were AWESOME and came out fast and found 3 different types of ant colonies literally surrounding our entire home as well as in our trees and sprayed to kill them all (not repel as the other company had done) and the treatment started to work immediately! We will never use anyone except Hometown Pest in the future - great service, great knowledge, great product and flat out great people!!

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

2 things, omega will pay you to sign a contract to not make a bad review and they also thrive off…read morethe psychology of a home owner's fear. They over state the potential damage and consequences of your issue in order to give you a price that other pest control companies can do for 1/3 the cost. Now as long as their work is okay then at least you got something in return for the $$$ you paid, but that is not the case. I fell for the fear bait and the service I got was not at all worth the price. They constantly missed sealing spots that the sales person said and after I asked multiple times did a half effort to seal it which resulted in absolutely 0 rodents or animals removed or captured. Then randomly my biweekly check ups just stopped happening and they ghosted me. When I confronted management after a few months of no response they offered to pay for me to keep my mouth shut and offered a contract for me to sign that I wouldn't make a bad review or tell anyone. Of course I did not sign and called my bank for a refund. Please be aware that they don't have worse reviews because they'll pay and give you a binding contract to keep your mouth shut. Slimey company

We just had to have our home rodent control redone because American missed areas and installed…read moresolutions that the rats outsmarted. Very disappointed and very expensive. I called them first and no one answered my call or my message for over three weeks, by then the new work was done. DON'T HIRE!!

These guys are hustlers (especially Luis), they say they will refund the intial insoection fee but…read morethen they hit you up for outrageous price and then notify you the fee is only refundable if you accept all of their recommendations. There are many other less expensive and transparent options for Rodent control in this area ...shop around and buyer beware