My fur babies favorite place. Staff is great. My dogs come home and go to sleep after a hard day of…read moreplaying.

A multi-page application and my ID so I can be considered for a grooming appointment for my dog?…read moreSeriously?! Yes, they're serious. I cannot imagine what these people have experienced that prompts this kind of friction for new customer onboarding. But it's simply not worth this kind of hassle.

My dog was boarded there for years but when he got older they refused to take him because he was…read moreincontinent during the 10 hour period overnight! He only weighs 7 pounds had we had provided puppy pads but still this was too much for them.

I had used many times during the past twenty years and it was always good but not great. My…read morecurrent dog has been there several times and they complained that she did not come when called. My dog has been professionally trained and obeys commands very well. Why she did not listen to the staff, I cannot explain. On the last visit, they said our dog showed her teeth at the person feeding her, did not growl or show any other aggression. She has never bitten a person or another dog. However, I was told she is no longer welcome to stay there. So much for customer loyalty.

Awful place ! The old lady is really Rude ! It took her more…read morethan 4 hours to groom my dog !. First and Last time we bring our dog here. Again....Rude !

After 8 years with this location through several changes of ownership we are done. Last visit my…read moredog was cut and had a bleeding spot that took weeks to get back to normal. I know accidents happen and I got over it. Today my dog was dropped off at 7:30am with an appointment and he still wasn't done at 6pm. Marty apologized and said she was the only one working, but I never would have left my dog for 11 hours had I known this was how he would be treated. He was the 2nd dog in the door this morning and he should have been finished well before. A glance to the back shows half consumed beverages all over and dog fur from many different colored dogs all over the tables and floor. As if going the day with minimal bathroom breaks and no water (she blamed him for not drinking- my guess is that the water was dirty) wasn't bad enough, our little dog still smells disgusting. Like no shampoo was used or he sat in a dirty kennel all day and picked up a nasty scent. Just not acceptable. For $75 a groom, we will go elsewhere. As it is, I need to find a place tomorrow to bathe him as he reeks.

I wish, I had their pics at this time, you'd see how great my pups look! For our two Cairyn…read moreterrier mix pups, we started with Beaus this spring after an unsuccessful search for kind, competent, and dog loving groomer(s). These people fit the bill in a big way. Our two babies come out with their pretty bows on, looking really fine. The cuts were just right and one dog, Starbucks, was so impressed with herself, that it's funny how she perched like a sphinx on the back seat!. They have been patient with our crazy schedules, often getting mixed up, and a couple of big illnesses this past May. They also do just about any reasonable request, such as medical soap shampoos (Starbucks has bad skin allergies, we bring the soap, of course). They are always on time with pickups and they do extremely well with handling us, the always worried and ever- calling parents! In short, if you want your dog to have grooming done by someone who actually likes your pup, and gives it hugs and is kind too--this is the place to get wet!

Love Beau's Bath House & Doggie Spa! I've taken both of my Frenchies here and they always do a…read moregreat job. Definitely recommend!

We have boarded there 4 times now. Each time our dogs came home with fleas and now this last time,…read morekennel cough. I know it's hard when you have other dogs come in (it's like kids at school where parents send their kid sick,) but there has to be a way to keep your location sprayed and treated for fleas. As for kennel cough, I can only say I've been at the front desk when the front desk asked a patron for updated records as they dropped off a dog and when the person said they didnt have them, they replied with "that's ok just send them when you can." That shows they dont pay attention to vaccines in great enough detail. The response shouldn't been, "then your dog can't be dropped off until we get those records." We saved money on boarding in comparison to other places but spent $1000.00 on a vet bill for kennel cough.

Nancy and her staff treat Scarlett so well. She loves going there . She has to go around and say…read moregoodbye before we leave. I don't worry about her there(much).

Still bringing Milo here 5 days a week and love them more every day! Staff is amazing and I feel…read morecomfortable dropping him off every morning! Thank you guys for loving my Angel !

Don't trust these people with your pets. Both my dogs came home with fleas. I spent $150 in…read moregrooming plus $100 for flea treatment. When I approach the owner she was combative and arrogant. Taking no responsibility and offering no resolution. In regards to your response - my dogs were in your facility from 7:30am until almost 5pm, which I would not consider brief. This just adds up to the lack of information you are aware about your operations. I truly hope you review your cleanliness and health procedures for the sake of all pets. Before posting this review I addressed my concerns with you directly in a rather fruitless resolution.

My dog was treated like a princess and came out with a fabulous summer grooming! The tech was so…read morekind and gave her special attention including a photo op.

We have loved taking our dog to this groomer. The staff is so friendly and helpful. They always…read morehave availability and their prices are very reasonable, especially for how good of a job they do. Our dog comes back looking and smelling great! He has a few bumps on him that we like to have them avoid so they don't get irritated and they pay close attention to things like that. So thankful to have an awesome groomer nearby!

Went in as a first-time customer and left unimpressed -- not with the groom itself, but with how…read morepricing was handled. Nobody at check-in could confirm the price. The groomer quoted $80, I agreed, and then a different employee told me it was $95 after the fact. I paid it to avoid a scene, but when they asked about booking again, I declined and told them exactly why: two different price points for the same service isn't how you build trust with a new client. Rather than owning that, I got a lecture instead of an actual answer. A first visit should build confidence, not raise questions about whether the price you're quoted is the price you'll pay. Response to owner: I appreciate the response, but this reads like a template. An apology doesn't explain how a first-time customer ends up with three different staff giving three different answers on price, and it doesn't address the $15 gap between what I was quoted and what I was charged. "We'll improve communication" isn't a resolution -- it's a placeholder for one. Happy to reconsider my review if that actually happens.

The store is located in the southwest corner, within walking distance of several restaurants. After…read moretreating themselves, owners can stop by to get a treat for their best friend. Similar to the other Southlake location, there were two tables of treats. One had a variety of frosted cookies, of different colors, shapes, and prices. The other had birthday-specific treats and cake mixes. A couple of treats caught my eye. One was a pecan cake of significant portion, served in a tin container. The other was a frosted, rectangular-shaped sandwich cookie. For this occasion, I chose the latter. For the cookies, there were small pouches. I had concerns about storing the treats in open pouches. When I went to purchase the treats, an employee placed a sticker to close the pouch.