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iTechman Smart Solutions

5.0 (3 reviews)
Open 7:00 am - 7:00 pm
Updated 3 months ago

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Response time

4 hours

Response rate

100%

Services - iTechman Smart Solutions

Data recovery

Desktop computer body repair

Desktop computer support

14 More Services

Device support or repair

Home automation repair

Cloud services

Telecom or network services

Remote access services

Server services

VOIP services

Component automation

Laptop body repair

Laptop support

Security monitoring services

Security system installation

Security system repair

Home system automation

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2 months ago

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Turgut A.

Robert , Thank you so much for positive review.

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7 months ago

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Turgut A.

Thank you so much Dorsey. Appreciate

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3 years ago

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Turgut A.

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Spectrum - While in the middle of watching the Pro Bowl. Spectrum is nor dependable.

Spectrum

(273 reviews)

Uptown

I recently moved to a new apartment which already had Spectrum service. I contacted Spectrum on…read moreSunday February 2, 2020 to cancel my existing account since there was no reason to transfer it to my new location. During the conversation, one of your agents informed me that I would continue to be charged through the remaining billing cycle even though my billing cycle had just started three days prior on January 31, 2020. Of course, I was not happy when I was told this and questioned the agent's statement. She told me "that is our policy" as she read from a script, insisting there was no alternative. I suggested a logical solution to the matter and that was to pro-rate the bill, after all, I did use the service for three days. However, she reiterated I would be billed for the entire billing cycle as she read from the same script, word for word. I knew further conversation would fall on deaf ears, so I asked for a supervisor, to which she replied "yes, you may speak to a supervisor but he will tell you the same thing". After 10 minutes on hold, a supervisor named John answered the phone. He had been briefed by the agent as to why I asked to speak with him. To my continued disappointment, he read from the same script as the agent and didn't waver as he read, "that is our policy" again and again as I tried to interject some semblance of rationalism. Needless to say, I was more perturbed at this point and asked to speak to a manager. I was informed the manager was not on duty at the time and that "he will tell you the same thing", but I persisted and the same reply was repeated another three times before I insisted the manager call me back when he/she was on duty. Needless to say, I never received a call from any Spectrum representative. I then sent an email to their Customer Service department only to be told the exact same thing. This is no way to treat your customers. I had been happy with the service and would have eventually gone back to Spectrum, but after this experience, I will be looking elsewhere for service in the future. Ironically, at the end of the call the agent said 'we appreciate your business', and I said, 'No, I don't think you do appreciate my business'! Your unfair policy of not pro-rating your bills is appalling! I've read some of the reviews about Spectrum and there are many others that express the same views on this policy as I do. I could understand if the new policy was meant for new customers, but it was not in effect when I started my service, so I should have been grandfathered in the original TOS, and not to have new changing terms imposed on me in the middle of my service. Is this how your company treats their customers? They are extra friendly when they know you are going to sign up for service, and they are very pleasant when you have to call for technical service, too, so I expected the same customer-first service I was used to when I called to cancel my service, but instead I felt like I no longer mattered now that I would no longer be a customer. I am not asking for anything other than a fair and equitable agreement. I am more than willing to pay for the service I used and will agree to a pro-rated bill.

I rarely leave reviews, but my experience with Spectrum (Charter Communications) has been so…read moreconsistently poor that it needs to be called out. In less than 90 days of service, I've experienced at least a dozen outages--many of them happening overnight between midnight and 4-5 a.m. with zero warning or communication. The service simply drops, as if reliability isn't even a priority. For anyone who depends on a stable connection for work, this isn't just frustrating--it's costly and unacceptable. What makes this worse is the complete lack of transparency and accountability. There's no proactive notification, no real explanation, and no sense that the customer's time or livelihood matters. It feels like Spectrum assumes customers won't notice or won't care--which is an incredibly poor way to operate a service people rely on daily. Paying for a service that repeatedly fails without warning isn't just disappointing--it's a breach of basic expectations. If you need dependable internet for anything important, I would strongly advise looking elsewhere. This has been one of the most unreliable and frustrating service experiences I have ever had, and their complete LACK OF ACCOUNTABILITY has now become a legal matter, so GAME ON! ::

Power Pro Electric - Attention to details.

Power Pro Electric

(15 reviews)

Starmount

Costs 4 times the amount it would have cost me from another state licensed electrician for the same…read morework. Then the owner was rude and dismissive when I brought this up to him. Make sure you get another quote.

I had three kitchen outlets that suddenly quit working. I tried flipping circuit breakers but that…read moredidn't help. I posted for electricians and Power Pro contacted me fairly quickly. They walked me through some steps and suggested there must be a GFI switch that controlled the outlets, but none of the outlets appeared to be GFI. They stayed on the phone while I flipped breakers again, but that still didn't get the outlets to work. They said it would likely be expensive to send someone all the way to Port St Lucie from West Palm but they would give me an estimate to help me decide. All in all, we were on the phone about 10 minutes. I was about to text them my address so they could figure out the distance and determine costs, and decided to look at the outlets one more time. Turns out, the previous owners had painted the outlet plates, so I had to look closely to see that one of them actually was a GFI. After resetting that, everything worked fine. I really appreciated the time Power Pro spent with me on the phone. Even though I was outside of their usual service area, they didn't just blow me off as some contractors have done. Now I wish I did live closer to them, as I would definitely use them in the future.

iTechman Smart Solutions - securitysystems - Updated May 2026

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