David is excellent and very knowledgeable. We enjoyed our install and would recommend him to…read moreanyone he is a good guy!

David, is very professional and knowledgeable in home electronics. He responded in a timely manner…read moreand accommodated my schedule.

Fair price price. Made sure I was happy with the install later as problems did arise.read more

I usually don't leave reviews but Luis and his team deserve it. I recently hired Luis in install…read moresecurity cameras for my house as well as running some ethernet cables throughout the house. They did a fantastic job and I would highly recommend them for the following reasons. 1) Very professional: They showed up on time and confirmed every appointment through text messages. He also promptly responded to any questions or concerns I had. His team were all respectful and cleaned up after their work was done 2) Excellent work: The cables were all installed very well. All the holes they drilled were caulked to prevent moisture. They made sure the cameras were all working before they left. 3) Fair pricing: I had called around multiple companies to get quotes and this company was very competitive. He was also willing to use my CAT6 cables instead of his own and subtracted that cost (I even ran out of cable at the end and had to use a little bit of his cable but he didn't charge me for it) Will be using them again for future projects!

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

I recently moved to a new apartment which already had Spectrum service. I contacted Spectrum on…read moreSunday February 2, 2020 to cancel my existing account since there was no reason to transfer it to my new location. During the conversation, one of your agents informed me that I would continue to be charged through the remaining billing cycle even though my billing cycle had just started three days prior on January 31, 2020. Of course, I was not happy when I was told this and questioned the agent's statement. She told me "that is our policy" as she read from a script, insisting there was no alternative. I suggested a logical solution to the matter and that was to pro-rate the bill, after all, I did use the service for three days. However, she reiterated I would be billed for the entire billing cycle as she read from the same script, word for word. I knew further conversation would fall on deaf ears, so I asked for a supervisor, to which she replied "yes, you may speak to a supervisor but he will tell you the same thing". After 10 minutes on hold, a supervisor named John answered the phone. He had been briefed by the agent as to why I asked to speak with him. To my continued disappointment, he read from the same script as the agent and didn't waver as he read, "that is our policy" again and again as I tried to interject some semblance of rationalism. Needless to say, I was more perturbed at this point and asked to speak to a manager. I was informed the manager was not on duty at the time and that "he will tell you the same thing", but I persisted and the same reply was repeated another three times before I insisted the manager call me back when he/she was on duty. Needless to say, I never received a call from any Spectrum representative. I then sent an email to their Customer Service department only to be told the exact same thing. This is no way to treat your customers. I had been happy with the service and would have eventually gone back to Spectrum, but after this experience, I will be looking elsewhere for service in the future. Ironically, at the end of the call the agent said 'we appreciate your business', and I said, 'No, I don't think you do appreciate my business'! Your unfair policy of not pro-rating your bills is appalling! I've read some of the reviews about Spectrum and there are many others that express the same views on this policy as I do. I could understand if the new policy was meant for new customers, but it was not in effect when I started my service, so I should have been grandfathered in the original TOS, and not to have new changing terms imposed on me in the middle of my service. Is this how your company treats their customers? They are extra friendly when they know you are going to sign up for service, and they are very pleasant when you have to call for technical service, too, so I expected the same customer-first service I was used to when I called to cancel my service, but instead I felt like I no longer mattered now that I would no longer be a customer. I am not asking for anything other than a fair and equitable agreement. I am more than willing to pay for the service I used and will agree to a pro-rated bill.

I rarely leave reviews, but my experience with Spectrum (Charter Communications) has been so…read moreconsistently poor that it needs to be called out. In less than 90 days of service, I've experienced at least a dozen outages--many of them happening overnight between midnight and 4-5 a.m. with zero warning or communication. The service simply drops, as if reliability isn't even a priority. For anyone who depends on a stable connection for work, this isn't just frustrating--it's costly and unacceptable. What makes this worse is the complete lack of transparency and accountability. There's no proactive notification, no real explanation, and no sense that the customer's time or livelihood matters. It feels like Spectrum assumes customers won't notice or won't care--which is an incredibly poor way to operate a service people rely on daily. Paying for a service that repeatedly fails without warning isn't just disappointing--it's a breach of basic expectations. If you need dependable internet for anything important, I would strongly advise looking elsewhere. This has been one of the most unreliable and frustrating service experiences I have ever had, and their complete LACK OF ACCOUNTABILITY has now become a legal matter, so GAME ON! ::

Carl's service was exceptional. He showed up on time, was polite and courteous, and installed my TV…read morewith lightening speed. I will recommend him to everyone I know.

From the owner: I am a former Geek Squad team member that decided to venture out on my own. With my experiences I…read morewill bring top notch customer service and professionalism.

I would recommend UTD to anyone. Johan was responsive, and very friendly to work with. Whenever…read moreI had questions, he was always very quick to get back to me. Daniel was the technician who completed my residential project, which included multiple TV/entertainment center set up, and he did an amazing job. I have some older TVs, which were a little quirky when it came to configuring all of the remotes to soundbars/etc., but he worked very diligently to get it all set up correctly, and I couldn't be happier with the results. I had also previously used UTD to set up an Ethernet port in my home office. I have nothing but positive experiences both times, and would recommend them to anyone in need of their services. Paul M

UTD has done 2 Samsung The Frame TV wall mounts, including in wall cable installation. They have…read moredone a perfect job both times. I was extremely impressed with their work.

Costs 4 times the amount it would have cost me from another state licensed electrician for the same…read morework. Then the owner was rude and dismissive when I brought this up to him. Make sure you get another quote.

I had three kitchen outlets that suddenly quit working. I tried flipping circuit breakers but that…read moredidn't help. I posted for electricians and Power Pro contacted me fairly quickly. They walked me through some steps and suggested there must be a GFI switch that controlled the outlets, but none of the outlets appeared to be GFI. They stayed on the phone while I flipped breakers again, but that still didn't get the outlets to work. They said it would likely be expensive to send someone all the way to Port St Lucie from West Palm but they would give me an estimate to help me decide. All in all, we were on the phone about 10 minutes. I was about to text them my address so they could figure out the distance and determine costs, and decided to look at the outlets one more time. Turns out, the previous owners had painted the outlet plates, so I had to look closely to see that one of them actually was a GFI. After resetting that, everything worked fine. I really appreciated the time Power Pro spent with me on the phone. Even though I was outside of their usual service area, they didn't just blow me off as some contractors have done. Now I wish I did live closer to them, as I would definitely use them in the future.

My wife and I are extremely pleased with the quality and value of our new cameras. VS Pros…read morecompleted our service request in a timely and professional manner. We would highly recommend!!

From the owner: At VS Pros, we bring over a decade of hands-on experience in residential and commercial security…read moreinstallations, led by certified professionals who ensure every system is expertly designed and installed. We use the latest HD and 4K cameras with night vision, motion detection, AI functionality, and remote access, all tailored to your specific needs. From camera placement to seamless integration with your existing setup, we deliver reliable coverage and peace of mind. Our team manages every step—from consultation to post-installation support—with precision and care. We hide cables, secure every connection, and provide ongoing maintenance and troubleshooting. Whether it’s a small home or a large commercial property, VS Pros offers scalable solutions backed by a 5-year warranty on all of our Dahua equipment installed, exceptional customer service and a commitment to your safety.