Been with VIVINT for a year now and I love it! Alex was my Installer and he explained the system…read moreand how to operate it great! He left no mess after installation and was patient with my questions. Great price for my coverage and I have recommended the service to neighbors! Alex showed up on time for the installation and finished in the timeframe he quoted. Amazing SERVICE !!!

The door to door salesman was a liar. My garage doesn't work with this system. I should have stayed…read morewhere I was. Then after 5 days you're locked in with this system. It's more like scamming people instead of helping people. Do not recommend but do what you want consumers. Don't get shitted on like I did. You have been warned.

Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

Avoid this company. They do not stand behind their work. Six months ago they installed a new plate…read morelatch as front door was not closing tight. They installed a new handle and latch. First, when they installed a new handle that they said was the same one as original, it did not cover the whole outside area. So there was a white unpainted area showing. Now six months later the door does not stay shut. When I called company (I think owner) he said it was probably the cold weather, although it has been in the 70's the las week. He would come out to take a look, but would charge me an additional $75, after the original $350 he charged. Hate businesses like. Don't use them!

Yea!!! They're definitely getting 5 starts. From their punctuality to their price point to their…read moreresponsiveness. It was all that I needed to book them. I had an unexpected death in my family which caused me to change my original lock change date. They was so accompanying and was willing to work with me with my schedule. Upon the agreed date they showed up within the time frame of 9am - 11am and literally the process was 10 minutes at the most. Very professional!!! I definitely will use them again when necessary and they're on my referral list. Thanks again

Quantum has been an awesome company to work with! They have been very professional and friendly!…read more They installed security cameras in our church. We were given the best price and from the placement of the order to the installation every detail was given great attention. Have had to email and call the office on a few different occasions and was given prompt and courteous service by the office staff as well. Wonderful company to deal with and we highly recommend!!

From the owner: A good Charlotte, NC Security system is essential to every household. Do not jeopardize your…read moresafety; contact the experts at Quantum Security and Innovations today.

Beware hidden or misleading service and contract commitments. I was told by sales reps (3.5 year…read moreago) that it was a 60 month equipment payment plan. Turns out it's a 60 month service agreement. At time of sale, I asked what happens if we move or no longer need service. I was informed that we can "transfer service to a new property or gift service to a new user, but not to worry. They'll always work with you". Turns out that means only giving me the option to buy out the contract in full regardless of whether services are rendered." Major bait and switch. Read details carefully and ask questions. That said, service provided is fine. Customer service is good. Equipment is overpriced. Just make sure your read the fine print before you lock yourself into a multi-thousand dollar, half decade agreement.

Couldn't get a technician to my property for months, called to cancel service and my service was…read morenever canceled. Over a year later its finally canceled and even though I was told previously I would get back paid for the couple of months it was disconnected, now im not getting anything. Please find someone who takes better care of their customers.