I had a really great experience with Zen Windows! Jennifer was so friendly and easy to work with…read morefrom the very beginning. I really appreciated how open and honest she was throughout the entire process. There was never any pressure, which made the whole experience so much easier. The pricing was very competitive, and I was honestly surprised by how quickly everything came together. The installation team was great as well. Since my home has lead paint, I really appreciated the precautions they took during the installation to make sure everything was handled properly and safely. They also did a great job cleaning up afterward, which made a big difference. Overall, the whole process was smooth from start to finish, and I'm very happy with my new windows. I would definitely recommend Zen Windows to anyone looking for a company that is honest, professional, and genuinely cares about doing a great job!

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

We hired Home Genius to replace our siding and windows. While the quality of the finished work was…read moreok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn't be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home, made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

1/2 Star - Completely unresponsive and a total waste of time!…read more​I reached out to Home Genius to help with a siding replacement project. At first, they seemed professional, a representative came out, spent over an hour and a half assessing the house, took photos, and even went into the attic for what felt like a very thorough evaluation. He promised an estimate within a few days. ​Fast forward over two weeks: absolute radio silence. No estimate, no updates, nothing. The only communication I received was an automated text asking why I decided not to go with their services (which was complete news to me!). When I replied that I was still waiting for my quote, they just told me to call their 800 number. ​I called multiple times and sent several emails. No one answered, and no one ever got back to me. At this point, I seriously question the legitimacy of this company and their operations. It doesn't matter what the estimate would have been. I will never use their services, and I strongly encourage others to steer clear. Take a look at their reputation across social media regarding their communication, workmanship, and treatment of customers and contractors; save yourself the headache and go with a company that actually respects your time.

We love the professionalism of everyone involved with this business, so far, especially Jonathan…read moreHiatt. Clark Hall has hired only professionals. Jonathan showed us all our options and it was so easy to come up with a decision. When I received drawings, of the new door, they were perfect and forwarded to our HOA. I think the HOA approved within 3-4 days. I can't remember the name of the man who came to measure, however, he must have measured each aspect of the door at least 3 times, maybe more. I expect the door to fit perfectly. I expect when we receive the new door, there will be more good things we have to say.

Oh My Fantastic. Met with Steve very helpful lots of ideas for a new front door. Came out to the…read morehouse made recommendations for hardware. A real enjoyable experience. Hey they are not the cheapest but you get what you pay for. Real professionals and the installers a father son team true delights Steve and Tyler. Only wish they installed and made garage doors. Highly recommend Look at before and after photos

DO NOT BUY FROM THIS FRANCHISE!!! In March 2024 we paid over $80,000 upfront for complete window…read morereplacement. *The sales rep and his supervisor GUARANTEED the installation would be done from the exterior due to the fact that my husband has a lung condition. *We were guaranteed there would be no mess and that our custom window trim would not be removed and our sheet rock would not be damaged. *We were guaranteed that the installation crew were certified and trained Pella installers that would install 4-5 windows a day. *We were guaranteed that a Pella representative would walk us through the process and be with us every step of the way. *We were guaranteed they would respect and take care of our property and belongings. But INSTEAD, all of this was a lie! *A "smash and dash" crew was sent to our house in March and they ripped out 9 windows within the first hour before I could go in the house to see what was going on! *They destroyed our custom molding, installed a large window without shims, screws, foam insulation or moisture repellant tape. And then hurried to trim it out with molding so that no one would no! *They did not cover any of our belongings or protect the solid wood floors or 100% wool rugs. Sheet rock dust EVERYWHERE!!! *There were installed with over 1" tolerance yet Pella preaches that their installation would be brick to brick and no more than 1/4-1/2" tolerance . So they "fudged it" with foam insulation and covered the gap in trim to hide it. *There were multiple windows not centered. *There were windows ordered over 2" too small. No one in installation checked behind the salesmen's measurements (Which their policy is to "out two sets of eyes on everything!" *My husband was displaced out of his home for 4 months due to sheet rock dust and had to sleep on the couch in his shop for months due to his lung condition. *The crews were very unreliable in that they would drop in to work here and there over a 4 month period making it impossible to plan vacations; we could not have anyone over (including grandsons) because our home was destroyed with plastic drapes over everything and hanging from the ceilings...(which was ridiculous because they already put sheet rock dust over our entire house and furnishings! *We are treated like we are to blame and were constantly ghosted by Pella support teams. And now 4 months later as they are finishing up replacing the final window and trim work we get word that Pella is refusing to pay a painter to sand, fill, caulk and paint the new trim work and repair the sheet rock damage!! (Estimated at $5000) Pella asked me to get an estimate and now that they see the magnitude of the damages they are refusing to pay the painter due to the fact that the material is factory primed! Do not fall for anything their sales reps promise you. I was told by Pella Installation Team Members that the Sales Team Members say whatever they want to get the job contract! I have hundreds of photos and videos of the damage as well as these Pella employees going at it Pella Sales vs Pella Installation. (And yes I let them know I was videoing them talk.) Lies are lies....whether you tell them on the job or in your personal life. Shame on the owner of this company for allowing these business practices! Do not do business with Pella of the Carolinas out of Charlotte and High Point NC!

I spent over 8000.00 on 2 doors and a window and now I can't get my required storm door . No fault…read moreof my own the sales woman ordered the wrong door knob . Pella could carry less about their customers once they get their money . Poor customer service they have not reached out to me not one time . Do not buy from Pella .

We have used RCI Doors before, very happy with their work. But this last time they were here they…read morechanged the spring in the door. They were here 45 minutes. While we were happy with the work, they charge outrageous prices. The spring was $200.00 and labor 400.00 for 45 minutes work. It took several calls to get the invoice and then another call to get the actually breakdown of the invoice and no one returned our call after we received it and had questions. According to sources this is really high labor for the job that was completed. We will not recommend this company anymore and definitely will not use their services.

Brendon and Rick came in and installed our doors quickly and professionally didn't interrupt…read morebuisness and let us know when they were finished definitely recommend to anyone in need of there service

Stan from All Seasons stopped by today to consult me on the potential of needing a new patio and…read morekitchen doors. After he did a thorough inspection, Stan told me I needed neither. He easily could have said I did, pitched me a price and I would have bit, but his honesty professional consultation saved me thousands of dollars. Be sure if All Seasons tells you you need new doors and or windows, you do + I am certain you can count on them to give you a fair price. Most window and door sales associates are high pressure and only want to close the sale, All Seasons actually consults and wants to do what is best for their customers. When the time does come when I need doors and windows, I will only deal with All Seasons.

Matt and his team did a wonderful job on my windows. They replaced all of the windows in our home…read moreplus a sliding glass door. He beat out three other companies on price and value. Every step of the way they did exactly what they said they would do. We have recommended them to friends and we will continue to do so. Every step in the process was smooth. From the original meeting with our sales rep down to the installation we could not have asked for a better experience. Even our dogs loved all of the guys. Great company. Replace your windows! Call these folks asap!! The picture is when we were learning about the different windows..as you can see even the dog learned a thing or two.

Could not be any Happier! We called after researching and talking to neighbors, and will definitely…read morerecommend to everyone. From the first call, measure appointment, to installation, you get what you pay for, great product, excellent service, cordial, and friendly. We had other quotes but this was a no brainer for us, we wanted quality since we knew it was an investment for our home. We love that their polywood shutters are made in the US, and their lifetime warranty. We were anxious about the 6 weeks wait but it was definitely worth the wait. Thank you Sunburst Shutters team. We Love them!

From the owner: Sunburst Shutters was started in the early ’70s by people who believed they could make a better…read moreshutter than any other shutter on the market. Since that day, the philosophy of the company has been to offer better products and better service than anyone else. Our goal to be the best has permeated every aspect of our window treatment business, including the shopping experience itself. Sunburst was one of the first to offer a shop-at-home sales program where design professionals brought samples into the home to guide customers into selecting the best product for their home. After much research, sampling, and testing, Sunburst announced the creation of Polywood Shutters. Polywood is a synthetic material that won’t warp, crack, or split. Polywood was also designed with numerous insulating benefits, including weather stripping, solid core components, heat reflective paint, and more. Polywood shutters are 100% made in the USA: from the raw materials to the extrusion, painting and assembly.

I called about a warranty issue with some windows we had installed in 2003. They were supposed to…read morebe covered with a lifetime warranty but now they have no record of our purchase. I have a carbon copy of the contract with one of the owners signature. How can you have no record of a sale you made?

Contacted about a leak in my bathroom. Salesperson said it was due to an old shower that required…read morereplacement. Shower was installed incorrectly, company agreed to full reinstall. After reinstall, leak continues and company says it is not because of the shower. Company refused to compensate for predatory sales tactics, overpriced materials, and continued damage from leak they were supposed to fix initially. Shane McMahan was predatory and manipulative. Rodney Platt was condescending and unhelpful.