I recently went to this optical place for an eye exam without insurance, and they told me I needed…read moreglasses, so I trusted their judgment and spent $600 on a pair. After waiting three long weeks for them to arrive, everything looked blurry and wrong the moment I put them on. When I returned to the store hoping for a refund, they flatly refused--no returns, no money back. Instead, they suggested I pay out of pocket for another exam as a "second opinion," with the vague promise they might help afterward. Frustrated but determined, I did exactly that with a different doctor, who confirmed I don't need any prescription at all. I sent them the new report as proof, expecting a full refund, but they still wouldn't budge. Their only concession was to let me turn the unnecessary glasses into sunglasses for a credit. With no other options left, I reluctantly took them up on that offer--only for it to drag on another three weeks with the glasses still not returned to me. It's obvious their initial exam was inaccurate, their staff refused to take responsibility, and corporate clearly doesn't care enough to make it right. I won't be going back, and I'd strongly advise anyone else to steer clear unless you're okay with the very real risk of being misled, overcharged, and left with no resolution.

The staff is always super friendly and helpful. Drs are wonderful!…read more They validate parking also. (:

UPDATE: a place so nice we came here AGAIN four years later! Nobody beats Eye Geeks for wonderful…read moreservice and eye tests that don't blur your vision all day. Great selection of frames as well.

I came here because I felt like my eyes were going bad again and needed a new prescription…read more Tony and Dr. Diep are amazing! I came in for a contact lens and glasses exam. Dr. Diep is very thorough and caring -- we discussed one of my eyes degenerating and made sure we got the right prescription for that before solidifying my prescription. She gave me samples to feel out what was best for me before making a purchase. They have an amazing selection of glasses. I needed a new pair bc it was time. Tony was very friendly, attentive and patient. He helped me with choosing the right frames and I went with his suggestion. I got some clear frames when usually I would have gone plain black. I LOVE my glasses so much!!! I want to go back and get more! Tony helped fit my glasses so they were perfect. He is a gem. Eye Geeks is very responsive via text and they have been very accommodating. I even brought my dog with me when picking up frames. Best eye doctor I have found in DTLA. Thank you Eye Geeks!

First visit here to buy new glasses (had to exhaust my FSA). Staff was super welcoming and…read morefriendly. I walked in with a particular frame in mind, which they didn't have in stock, but started to show me other frames that were comparable in style and look. Ended up finding a frame that was fit my face. The purchase process was smooth, as I still needed to get new prescription (they recommended an optometrist they work closely with) and the whole process took about 2.5-3 weeks (getting my eyes checked took longest). Would definitely recommend to friends, and also go back when I'm feeling the itch for new frames.

The most outstanding part of this store is their customer service! I've gotten a couple sunglasses…read morehere and now, my first pair of prescription glasses! They have a good selection to browse through. They'll help to recommend what would be good based on your face shape and eyes. And they'll offer similar styles, etc. They're also really quick and knowledgeable. She pulled a bunch of different options for me to try. And they'll keep the glasses pristine. They'll even offer to clean your own glasses. Once you have your purchase, they'll help adjust the nose bridge and/or the ear area to help fit on your face better. This store is definitely on the more expensive side but you're paying for the quality and service.

Okay. Last night I read some of the reviews here and I basically dreamed of all the bad experiences…read morepeople had! BUT today I spent almost 2 hrs inside the store and with the help of Stephanie and Landon I narrowed down my choices down from 20+ to 2 pairs of glasses. They were kind, knowledgeable and assisted me and three other people who came in. I don't know what the complainers had to complain about but my experience was top-notch! I even got the quotes they promised right into my inbox! Do yourself a favor and go visit this store. PS: if the door is locked just knock and wait and don't be a grouch and come on yelp to complain about it!

Incredible. Waited an hour because there is a note on the window dating be back at 1:15 out to…read morelunch. Waited until 2:15. Nothing.

As promised, Im adding photos and I finally picked up my frames!! The whole process from the eye…read moreexam to eye glass delivery was nice. This is my first pair of progressive glasses and it's definitely an adjustment for me. The staff walked me through how to use them, what to expected, and how it may be blurry in certain areas because of the blend from normal to the reading lower part of the glasses. It is an adjustment but their walk through was very helpful. I will be back again.

This was an amazing experience! Mark was so kind in helping me get my new glasses and he even…read morecleaned both mine and my husband's glasses just to be kind. He also gave us glasses cleaning cloths. It was just a wonderful experience. Our previous experience with the optometrist was amazing as well! They have a great selection of glasses and took VSP. I love this place. 10/10 would recommend!

As someone who avoided wearing glasses because they never fit right and were just uncomfortable, I…read moregot used to living with blurry vision. But I finally decided it was time to get a new pair and finding Mr. Sung on Yelp was honestly one of the best decisions I've made for myself in the last 10 years. I went with a pair of Masunaga rimless frames and custom-fitted lenses, and the fit is absolutely perfect. Mr. Sung is a true master at what he does. You can tell he really cares about getting everything just right. He's earned a lifelong customer. For any future frame or lens needs, I won't be going anywhere else. He truly puts other stores to shame.

Mr. Sung is someone I will always come back to. Hopefully I won't need eyeglass repairs anytime…read moresoon, but whenever I do, there's no hesitation at all. He was extremely honest, quick, and efficient, never overpromised, and somehow still overdelivered. I was in and out of his shop within 10-15 minutes, which is something I've honestly never experienced before. The quality and speed of his work were beyond impressive, and I'm so grateful because I don't know how I would've ever come across these frames again. It makes perfect sense why he's been in business for 18 years. Thank you, Mr. Sung--I'll be back every single time.

I am at Woori Optical to fix my glasses. The owner is very…read moreexperienced and she is super kind She fixed one of my lenses within 30min. Super fast. She saved my day. Thank you.

The greatest place for your prescription needs! Becky is the best! She does a wonderful job every…read morevisit, thanks Becky!

This review is way overdue. I guess that's because I always felt like I was just coming to my own…read moreboutique, so writing a review never crossed my mind for over 20 years. I can't speak highly enough of Hye Optic co-owners! Emmanuel and Shakeh always treat me like family. They remember my specific preferences and provide honest recommendations while patiently addressing all my questions and concerns. It is rare to find such personalized and genuine service--highly recommended!

They have awesome sunglasses and eye glasses here to for your needs. I also like what I saw and…read morebought one pair from Hye Optic too. Nice selections here, and not so expensive either. I will be back again soon.

First time here and everyone was welcoming. My mother needed her eye doctor to speak Japanese to…read moreexplain the process. This was a perfect situation for us. He was very patient with my mother. The staff also helped my mother pick out her new glasses and she was so happy.

Don't see Dr. Kurata unless you want to be strong armed into buying products from whatever brand he…read morereceives the most commission from. Forced me to switch brands. I suffered through a year's worth of the worst dailies I've ever used. I'm running low before I qualify for a new exam with a better optometrist, so I tried to order a different brand to get me by for the next month from elsewhere. He rejected the request and refused to verify my prescription so that I could. Greedy little man.

Pleasant and thoroughly satisfied. The doctor made sure my visual condition would be managed…read moreaccurately.

My favorite Optometry Office! Dr Shapiro has a very…read morereassuring demeanor as he does the eye exam. He gently described my eye diagnosis after multiple tests, including an HRT II scanner. Then Dr Shapiro took me down to the main floor with my prescription and gave the details and measurements to the very helpful and patient staff who helped me choose a frame. And they accept my Insurance!