Situated right off the parking lot before entering the Ala Moana food court. We skipped it at first…read morethen decided to try it after everyone was done eating inside. On the way back to the car we saw it again and decided to try the Strawberry Bingsu. Our party shared the bowl and loved it so much we decided to also try the Mango Bingsu. It was the perfect amount of fruits and sweetness to cool us down in the muggy afternoon weather. Good service. Clean dining area. Cute decor. Wish we had more time to try other desserts but we will definitely visit again when we're back in town!

Good: Ordering is easy using a kiosk which provided clear instructions to the user. Quick service,…read moreeven near closing. At 8:30 pm, the place was packed, which is a great sign. Standard generous portion for a bingsu location, notably generous for an Ala Moana location. The location itself was free of insects despite being on a ground floor location with sugary desserts everywhere. Meh: The $14 (including 15% tip) dessert tasted too light and ice-like and appeared more translucent (rather than opaque white) than expected, leading me to think the milk was watered down, which may be how the establishment can make up the cost for the portion size while maintaining a spot in Ala Moana, especially given milk prices in Hawai'i, even if you're buying from Costco or direct from farmers. Also, tables were not cleaned after each party departed; that transparent puddle on your table might not be condensation and may instead be drool drops from the toddler who sat there before you. Overall: Good (not outstanding) experience. Knocked off 2 stars for combination of suspected diluted milk + unclean tables.

Must try if you are in Waikiki. It was delicious!…read more Huge line but it's worth it. Great casual location and I'll definitely be back if in the area or on the next vacation.

Stopped by here on a Tuesday night after getting dinner in Waikiki. The line was halfway down the…read moreblock so figured it must be pretty good, and boy it was!! Went right for the first thing on their menu--The Hawaiian Rainbow--and it was stellar. Hawaiian shaved ice is truly a much different experience than what we have on the mainland. It's refreshing and creamy and as the flavors blend you start to get a variety of tastes. Wanted to get another before we left but didn't find the time. I'll hope to have one again on my next trip to Oahu!

Ice was soft - good options for flavor. Fast service Easy…read moreprocess Overall good experience

Tried this place for the 2nd time and it seems to be a hit or miss. Our first visit was soured by…read morethe service. The staff was mixing up orders and it took a while for us to get ours. The service this recent time was fine, although they started cleaning the floors when we started eating so it smelled strongly of Pine-sol. Also, my shave ice had so much syrup on it that it was spilling out of the bowl. Fiancé and I ended up just sharing his. I will say - the fresh mochi and snow cap toppings are good though.

I mean, when it's hot outside in Hawaii, there is not many options better than getting some shaved…read moreice! My wife did some searching here on Yelp for a place and saw that this place had some great reviews so we came to check it out. Ducked off in what I would describe as a parking garage, they have a walk up window that you can come to an order. Watch out for the moving cars! They had tons of options and many combinations for you to choose from. I was feeling pretty basic on this day, so I just got a shaved ice with half cherry and half grape. So good! They put a ton of flavor in the ice. There wasn't a bite that didn't taste just like plain ice. I got the keiki size, and as you can see from the picture I have it's a pretty big portion. Honestly, big enough for two people to share. I would highly recommend this place!

The ice isn't as smooth as other places like Ululani's but I really enjoyed their shaved ice. Heavy…read moreon the condensed milk which I didn't know I liked. Service was good and it's right next to a beach so that was a plus

Considering how much we ordered my family did receive attitude towards the register staff…read more. However considering that aside, the deserts tasted good. It is a family friendly place with plenty of seats! Warning! This is an Asian desert place so if you're not too familiar with hot red bean soup as a desert then there is shaved ice and ice cream!

This may be the only boba place that offers hot boba milk tea in town. I was needed a nice pick me…read moreup mid-shift, and my office is quite cold. The tea helped caffeinate, energize and warm me up. Price point is fair. I appreciate the customizations--such as adjusting the sweetness--available for the drinks. I noticed a couple of guests were doing work, which makes sense given the large space, tons of seating and available WiFi. Customer service was good. Drinks made well. Will be back!

This is my favorite shave ice place! You can't go wrong with…read moreany of the flavors, and each one comes with fresh fruit and mochi balls! Inside is always clean and the decor is cute. They have parking in the back of the building. Service is always helpful and nice. I've been coming here even when they used to be by University Ave.

We decided to come here since the restaurant ran out of mud pie. I had the craving for mud pie so…read morewe gave this place a try. I can't really explain the taste. It's not ice cream and it's not really shaved ice. Hopefully you can see in the pictures what I'm trying to describe. Oh it's Taiwanese style "snow ice". Airy and creamy shaved ice. The mud pie was like coffee ice cream with pieces of chocolate blended in. It was accompanied with watermelon, grapes and mochi. The green tea had a condensed milk drizzle accompanied with grapes, cantaloupe and mochi. Our order came out quite quickly and we were fortunate to get a table. All the tables were taken with a line forming. This is even while it's raining outside. I'm not one really looking for ambiance. It's just filled with people chatting with each other in a full house. I enjoyed it but it's not the same as having a real mud pie. Craving satisfied but not fulfilled.

I would have to say this was one of the best shaved ice I've tried in Oahu. There was a short line…read morewhen we arrived, so the wait wasn't bad. The menu had so many flavors to choose from and toppings to add on the shave ice. We tried strawberry, blue raspberry, watermelon, peach, and cherry. Every single flavor was sweet, but the star of this sweet treat is the ice. It was so soft, velvety, so fine compared to other locations. It was so delicate, delicious and refreshing. It's a great place for dessert after a meal. When I go back to Oahu again, I will try other flavors and toppings at Ululani's Shave Ice.

Long line on a Sunday evening. I ordered the keiki (smaller) size with cotton candy, mango, and…read morevanilla ice topped with condensed milk. My favorite ice flavors were the cotton candy and vanilla. The condensed milk on top was spectacular. Their shave ice is very powdery and fluffy which is my preference over the chunkier types. Would definitely recommend this spot and would return in the future.

I'm addicted to the Haupia matcha and island latte (add Haupia cream)... And when I'm saying I'm…read moreaddicted... I MEAN IT!! Don't get me wrong, there's so many good options (which I've tried) but these are my top two that I'd go back for multiple times a day if I could. I don't know what they put in their Haupia cream, but it's like crack!! I can't get enough of it! Wish there were more locations!!

Heads up that there's usually a line at this location. Their original acai bowl is my favorite on…read morethe island. This time around I ordered their cacao moana acai bowl. It's blended well and not icy. With every bite, you'll get a different texture from the fruit, granola, cacao, and the almond butter. They are super generous with the granola. I loved how they line the bottom with granola as well. I still prefer the original. I don't recommend studying at this location since the noise level is super loud being next to centerstage and space is tight as well. Staff could be more friendlier and welcoming but I understand that it's super busy which can be overwhelming. I intended to order the lilikoi moana acai but the cashier misheard and thought I said cacao.