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    Island Style Ride

    2.5 (35 reviews)
    Closed 9:00 am - 6:00 pm

    Island Style Ride Motorcycle Rental Photos

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    Looks decent, runs poorly!

    Risky Booking... Before I booked with them, I checked out multiple reviews. Some of the older reviews were bad, but I was trying to give them the benefit of the doubt, and the more recent reviews seemed positive. To my dismay, the negative reviews were exactly what happened to us. I booked an electric vehicle for a week to be delivered to the Key West airport on Saturday at 4:30 pm. We received a gas-powered golf cart that was not listed on their site. When I asked the delivery driver, he said the gas-powered one was better because few places in town charge the electric one (which uses a regular electric outlet). I accepted it because we didn't have another option then and had already paid in full. There were no instructions for operating this vehicle, and the delivery driver said to contact him if we had any issues. We drove the vehicle to our hotel, with it sputtering and jerking the whole way. We drove it that day, thinking it was just us. Finally, on Sunday, we messaged the delivery guy, who said he could trade us out for an electric one and would message us when the vehicle was available, around 1 pm. At 1:30, I messaged him to see if he had any information on the new car, to which he responded: "I already delivered it." I went out to double-check, and there was no new cart. I notified him of this, and he asked when we would be in town. I told him we were going into town for dinner, and he asked me to message him. When we got into town, I messaged him, and he said we needed to bring the current cart to some hotel to switch it out. I told him that was not acceptable, and then his demeanor changed. He then said that we would need to go through the office, which I tried to call - at 6:30 pm - as they are scheduled to be open until 8:00 pm. There was no answer, and their system would not accept messages. I sent them an email explaining the entire situation. On Monday morning, I received a message that the delivery guy was bringing me an electric cart and should be there around 9:00 am. He did, and there were no problems (other than a difficult storage opening latch) - for a few days! The electric car worked great that day and on Tuesday. We charged it to full on Wednesday morning; and drove it around on Wednesday. On Thursday, we did not drive it at all. Then, on Friday, we started driving it (it still had more than half a charge), and it began to lose power as I drove. The top speed is 25; as I was driving, the maximum speed dropped to 20. We stopped for a little while, and when we started moving again, the top speed dropped to 15. We pulled over and called for assistance. We waited an hour, and the delivery guy brought us a gas-powered golf cart. This one drove okay, but we did not feel we could depend on the carts from this company. We opted to rent a car for the day. We called the company and told them that we would return their cart a day early. They said we had to return it on Friday at 4:30 pm anyway. We informed them that we had rented it for a week, so it was due on Saturday by 4:30 pm. They said that they would issue a refund for the early return. After clarifying where they wanted to pick it up, we took it back to the hotel, and their delivery guy came to pick it up. We have yet to receive any refund.

    Horrible experience, 5 scooters in 5 days, pictures are from the best scooter we got from them. They promised a 50% refund because of issues and breakdowns. Never got it. First scooter had no tail light lenses, none of the speedometers worked, tires were bald, scooters were in the poorest of poor condition.

    Dave H.

    Al was very accommodating!!! Dropped off our scooter at Duval House and we dropped off at the Key West Express dock for his team to pick up! What conveniency and Al was extremely nice - dependable scooter, a simple and fun ride that got us around all of Key West during our stay!

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    3 years ago

    The electric cart was ready and fully charged. They had the cart at our hotel and picked it up from there also. Everything was perfect.

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    12 years ago

    can't get a paid receipt for repairs to the moped that i had a little crash with . they keep charging my cc. i have requested this 2 times.

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    Ask the Community - Island Style Ride

    Review Highlights - Island Style Ride

    The team were not only responsive at 10:30pm when we called but delivered a great golf cart that accommodated 6 even though we booked for 4.

    Mentioned in 2 reviews

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    Motorcycle Rentals of Bone Island Cycle

    Motorcycle Rentals of Bone Island Cycle

    3.5(2 reviews)
    0.6 km

    The concierge in our hotel recommended Bone Island for a golf cart rental. At 9:15am we made the…read morereservation after he called and was told that they could deliver a cart to our hotel at 10am. It didn't show up until 11. In the meantime, I called several times and was hung up on once and then following calls were not answered. My wife called from her phone and was told that it basically would be there when it got there. When it finally was delivered, the guy was pretty rude and basically said it is what is and that he'd give us two extra hours which we didn't want anyways since we had other plans. Other people in our party made reservations after us with other companies and were on their carts before us. Customer service was not good. You can find better carts for cheaper prices elsewhere. I wouldn't recommend these guys.

    Will and his team are awesome. When we first got here we ordered bicycles. In the 10 minutes before…read morehe arrived, we changed our minds and called back to switch to scooters. He was very gracious about it. We rented them for a week and it was a significant reason we had such a great vacation. At one point one of the scooters wouldn't start. We were in Old Town and near their shop. Will sent someone over in minutes only to see we had accidentally hit the red kill switch. Leaving the scooters at the resort with keys in a box on site and it is that easy. Highly recommend!

    The Scooter Shop of Key West

    The Scooter Shop of Key West

    2.3(3 reviews)
    4.8 km

    Awful experience. I'm not a person that complains much but I feel the need to warn people before…read moretrusting in this shop. Disappointing, there's no option to give this 0 stars.. I took my scooter here because it would only run with the choke on. I asked the mechanic to check the scooter for a vacuum/air leak because I had already completely disassembled and cleaned the carburetor myself. From the online research I had gathered an air leak would be the next thing to check for. He agreed to take on the job and quoted me $60-$100. Unfortunately, I didnt get this quote in writing. After a few days he texts me and says the scooter is done. When I arrived to pick up the scooter I was very surprised to hear the total service charge was now $248. We talked through what exactly was done to the scooter and he informs me that he didn't do a leak-down test to check for an air leak but rather cleaned and tuned the carburetor and jets (which as I mentioned above I had already done myself). Anyway, he "cut me a deal for -$48" and I reluctantly payed $200 for service charge. As I'm driving the scooter home I realize it's running very rough the hotter it gets so I load it into my brothers truck and haul it home. The next day I curiously open the carburetor to see whats going on and come to realize what this mechanic had actually done. Instead of diagnosing and finding the source of the problem he found a way to make it look like the choke had been turned off but is still in fact running with the choke on. The way he did this was by shortening the choke cable and giving the illusion that the choke is off. I knew this as soon as I opened the carburetor and saw the the cable had been unwound and wrapped shorter. I went back to the shop and asked for a refund and was denied. Sorry about the lengthy post but I wanted to be thorough. Hopefully this will help nudge some of you in a different direction when it comes to choosing a repair shop

    Really liked our repair guy David. We are scooter newbies and he was very helpful and kind. Thanks…read morefor making our Vespa repair such a pleasant experience :)

    Photos
    The Scooter Shop of Key West
    The Scooter Shop of Key West

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    Island Style Ride - motorcycle_rental - Updated May 2026

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