This was our second time using Eaton Bikes and we continue to appreciate the ease of this service…read more I booked my family's bike reservations about 6 months in advance. I'm a crazy planner but I knew our trip was coming up. The first time we booked them, our reservation was much closer to our visit. They proactively texted me about the timing to drop off the bikes and confirm our reservation. This latest visit, I realized that I didn't get that text so I ended up proactively contacting them the night prior to ensure a smooth drop off. I think they may have forgotten about my reservation. Regardless, they managed to get everything in order and drop off the bikes (even if it was probably a little last minute). They bring helmets, bike locks and can add on child seats for the little ones. I ended up extending my reservation with a simple text and it was no issue and they autocharged my credit card on file. What's so great about Key West is that it's compact. I was able to just use the bike during my entire stay and didn't have to move the car once from the hotel parking lot. I'd definitely use this bike rental service again.

Best, easiest and most convenient bike rental in Key West. This year we rented 4 bikes from 5 days…read more The bikes are well maintained and comfortable. We rode them everywhere all day long! The staff at Eaton Bikes make the entire process easy! Thank you! Will definitely rent again next time!

This business is great and accommodates customers with rentals or purchases of bikes, cruisers,…read moreelectric and racing. Morgan is very helpful and takes care of anything you need. I dropped the bike off this morning for some new tires, general maintenance and to install a basket on the back of the bike. A few hours later I was notified that it was finished. They even brought it to me as I didn't want to ride it in the heat. Over the top!!! I highly recommend them and thanks team for a job well done!

This shop is in desperate need of customer service training. First, their management over-promises…read moreon repair time needed, while those fixing the bikes take their time and don't seem to know or care what the customer has been told. I was told by Morgan that if I brought my bike in first thing on my appointment day, that my bike tune-up would be complete in 2 to 2 and a half hours. They would text me first with an assessment of what needed to be done and the estimated cost. About an hour and a half went by, and there was no text to me from the shop with an assessment. I tried to just get an estimate on completion, not argue my way to the front of the line. I had to call again after 2 hours to find out that they had not made an assessment yet. Next, they were angry that I asked for an update on when the bike might be ready. If they had not assessed the bike in 2 hours, it did not seem unreasonable that the work would not be complete in 30 minutes (after it took them so long to assess whatever needed to be done--they never gave me specifics on the tune-up). I know a business is in trouble when they eliminate basic courtesy and, most importantly, they forget that they are not the customer. I tried to provide constructive feedback to staff, but it was met with argument and interruption. This business grossly lacks listening skills as well as customer service.

Love the team here!! I needed a helmet for my son so he could learn to ride his bike and they…read morehooked me up with one for the day. If you're in marathon, go see them!!

They had what we needed, but internet systems were down so we couldn't get everything bc we were…read morelimited by the cash we had - they could not take a card.

The concierge in our hotel recommended Bone Island for a golf cart rental. At 9:15am we made the…read morereservation after he called and was told that they could deliver a cart to our hotel at 10am. It didn't show up until 11. In the meantime, I called several times and was hung up on once and then following calls were not answered. My wife called from her phone and was told that it basically would be there when it got there. When it finally was delivered, the guy was pretty rude and basically said it is what is and that he'd give us two extra hours which we didn't want anyways since we had other plans. Other people in our party made reservations after us with other companies and were on their carts before us. Customer service was not good. You can find better carts for cheaper prices elsewhere. I wouldn't recommend these guys.

Will and his team are awesome. When we first got here we ordered bicycles. In the 10 minutes before…read morehe arrived, we changed our minds and called back to switch to scooters. He was very gracious about it. We rented them for a week and it was a significant reason we had such a great vacation. At one point one of the scooters wouldn't start. We were in Old Town and near their shop. Will sent someone over in minutes only to see we had accidentally hit the red kill switch. Leaving the scooters at the resort with keys in a box on site and it is that easy. Highly recommend!

5 Stars - Best way to get around Key West!…read more We rented 4 bikes from WeCycle for our family trip to Key West, and honestly, this is the best way to get around the island. First off -- you do NOT need a golf cart or a car in Key West. Seriously... where are you going to park it? The bikes made everything easy, fun, and stress-free. We rented kids' bikes 13- and 10-year-old and I rode a standard beach cruiser, which was great... but my wife insisted on the Cannondale comfort cruiser. I tried hers for about 30 seconds and immediately realized I made a huge mistake! That thing was smooth, comfortable, and awesome. I was definitely jealous. They made everything so easy. They dropped the bikes off and picked them up, so there was zero hassle. Awesome bikes, awesome service, and exactly what you need. We'll definitely be renting from WeCycle every time we come back!

Rented 2x regular bikes for 2days and then 2x e-bikes the next day. These guys made the process…read morevery easy. Thx very much WE CYCLE u guys were GREAT!!

Prompt & great customer service! Thanks Eli Super easy to…read moreget around the island. Free shuttle service

We rented a 4 seater golf cart for the day. It ran well, was cool & comfortable and was easy to…read morepark. They gave us a tutorial at the start & a ride back to the port. Prices were good & workers helpful.

I Have rented golf carts here a few times. Really nice employees and great service. Highly…read morerecommend.

Super easy to use and very easy to make plans and work with. Great Golf Karts and service !!!!!!!read more

Cool little place to rent a moped or a golf cart. They're very busy and have a high turnover with…read moreher equipment which is great. No need to make a reservation. We rented a four seater golf cart for $99. It was a nice way to cruise around Key West for three hours. Well worth the time and money.

I discovered Moped Hospital during my first visit to Key West more than... ah, let's just say it…read more was many years ago. And it has been my go-to places for my scooter rentals ever since. Moped Hospital's customer service is top-notch and the pricing is exceptional. Even though I'm a frequent renter, the staff always takes the time to review all the policies and procedures, and they do a great job of checking out the scooter before it leaves the lots. TIP -- Because they are so popular, it's best to reserve early and include your style preference. I typically pick the classic Italian design but have been very happy with the more modern designs.

Just bought a beautiful HD Heritage Softail from Keys Cycles. Very clean, low mileage, and with a…read moreverbal history of the bike. I will state with conviction what others have said here, Fuzzy is a stand up guy, honest, no bs, and very knowledgeable about his inventory and HDs in general. Qualities not often seen in today's retailers. Prices were on the low side for the condition of the bikes. I will do business with him again, for maintenance, upgrades and my next bike purchase, for sure.

If I could leave negative stars for this dealership I would. I recently purchased a 2006 Softail…read moreSpringer Classic from FUZZY (the owner) that was delivered in January up to Chicago, IL. I found the bike on Ebay, and it looked very nice! The listing for the ad stated that the bike was "ONE NICE SPRINGER", which it is, HOWEVER, the listing also stated that the bike was "READY TO RIDE", which is a LIE. The day I received the bike I quickly realized that it has no working brake lights, horn, speedometer, turn signals, hazards, or functional gas gage, and it has water in the brake lines. On top of that, it was leaking primary fluid, and the motor oil was BLACK. All fluids have to be dropped. What the HELL Keys Cycles!!! What ever happened to honest disclosure? I just got the bad news today from Illinois Harley Davidson in Countryside, IL. ($1250 TOTAL FOR REPAIRS!) I should file a complaint with eBay. The listing advertised "No disappointments here", which is also a lie. Had someone come in to look at the bike they would have talked him down $1500 or walked away from this nightmare. (I paid $8K cash for this thing! I can't help feeling that I was taken advantage of because I purchased this scooter sight unseen, and he would never have to answer for his dishonesty. The owner was under the weather throughout the entire sale and negotiation process and well and was super rude throughout. Luckily for him I was determined to buy this bike, so I tolerated his terrible personality. Lastly, I was charged $600 for him to transport the bike up to Miami where it was picked up by the hauler because no one wants to drive down to Po Dunk Marathon FL. for work. I am normally not a tattle tale, but in this case I can not site back and let other unsuspecting people be fooled by this dealership. Do not buy ANYTHING from this dealership without going down there to look at it first under any circumstances! I have been a member of eBay for 14 years and have 100% feedback, so take it from me, buyer beware!!