1. Irvington Cleaners

0

Fremont, CA

Irvington Cleaners

4.3 (6 reviews)
Closed • 8:30 am - 7:00 pm

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Response time

20 minutes

Response rate

100%

Services - Irvington Cleaners

Commercial laundry services

Ironing

Irvington Cleaners Photos

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Recommended Reviews - Irvington Cleaners

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5

1 month ago

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4 months ago

Great service! Prompt and takes good care of all the clothing and their customers. Would definitely recommend!

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1 year ago

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2 years ago

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3 years ago

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Green Leaf Cleaners - Clean jacket

Green Leaf Cleaners

(99 reviews)

$$

You are the life saver for my tweed jacket!!! My tweed…read morejacket was stained by chili oil as you could see in the pictures. It was very challenging to clean due to the special material it was made of. The owner was very attentive and patient explaining everything to me and inspecting the jacket. She shared honestly that she would try her best but could not guarantee the stain would come off. After waiting for a week, I got my jacket back. The owner did a magical job!!! My jacket looked like brand new. Thank you! Thank you! Thank you! You are the best. I trust this store 100% and will come back again for regular dry clean.

I am writing this review in response to the owner's way of handling our issue. My wife and I…read morebrought in our comforter to get it dry cleaned. As first-time customers, we decided to trust Green Leaf Cleaners because the owner was very confident and experienced in his work. We disclosed that the comforter required delicate care, as it was made with silk, to which he stated he handles delicate materials all the time. To our surprise, after we had picked up the item and brought it home, we inspected three holes about one inch long on certain areas of the cover where there were "flowers" stitched on, as well as several smaller sized holes. I understand that as a business owner, you must protect yourself by not admitting fault when we brought to your attention that your machines may have caused damage to our item. We could have demanded the current market value of the comforter as compensation, which is $500, but chose not to. Instead of taking accountability, you denied our allegations and instead offered to repair the holes as a "courtesy" because we showed up as first-time customers, as if you were doing us a favor. With our intention of showing you the damage, not only the big holes but also the smaller-sized ones, you portrayed a negative attitude by chuckling and shaking your head when we were pointing out the small holes. With that behavior, we believed that we couldn't entrust you to repair our comforter anymore. We appreciate that in the end you agreed to give us a partial refund of $50. However, you first said that (1) you didn't have cash and (2) you needed to contact the credit card company to issue the refund, as you didn't know how to, therefore asking us to return in a day or two. We asked for it in writing for reassurance. I suppose you didn't like the idea because you ended up handing us $50 in cash. I have respect for what you do as a small business owner, working tirelessly on so many items every day. It's not easy work, and I can tell you take pride in what you do. However, I suggest that you work on your integrity and take personal responsibility, having money-back guaranteed policies for your business, and most importantly evaluating your empathy and customer service. To customers out there: take pictures of your item before you bring it to this business, and be prepared that they will only partially compensate if your item incurs damages.

Irvington Cleaners - dryclean - Updated October 2026

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