I am writing this review in response to the owner's way of handling our issue. My wife and I…read morebrought in our comforter to get it dry cleaned. As first-time customers, we decided to trust Green Leaf Cleaners because the owner was very confident and experienced in his work. We disclosed that the comforter required delicate care, as it was made with silk, to which he stated he handles delicate materials all the time. To our surprise, after we had picked up the item and brought it home, we inspected three holes about one inch long on certain areas of the cover where there were "flowers" stitched on, as well as several smaller sized holes. I understand that as a business owner, you must protect yourself by not admitting fault when we brought to your attention that your machines may have caused damage to our item. We could have demanded the current market value of the comforter as compensation, which is $500, but chose not to. Instead of taking accountability, you denied our allegations and instead offered to repair the holes as a "courtesy" because we showed up as first-time customers, as if you were doing us a favor. With our intention of showing you the damage, not only the big holes but also the smaller-sized ones, you portrayed a negative attitude by chuckling and shaking your head when we were pointing out the small holes. With that behavior, we believed that we couldn't entrust you to repair our comforter anymore. We appreciate that in the end you agreed to give us a partial refund of $50. However, you first said that (1) you didn't have cash and (2) you needed to contact the credit card company to issue the refund, as you didn't know how to, therefore asking us to return in a day or two. We asked for it in writing for reassurance. I suppose you didn't like the idea because you ended up handing us $50 in cash. I have respect for what you do as a small business owner, working tirelessly on so many items every day. It's not easy work, and I can tell you take pride in what you do. However, I suggest that you work on your integrity and take personal responsibility, having money-back guaranteed policies for your business, and most importantly evaluating your empathy and customer service. To customers out there: take pictures of your item before you bring it to this business, and be prepared that they will only partially compensate if your item incurs damages.

Last year, I brought my Burberry hoodie to Green Live Cleaners. When I went to pick it up, they…read morecouldn't find it and kept delaying for more than three weeks. When it finally came to discussing compensation, the owner said they would only pay $100-200. This is outrageous, considering the hoodie cost me over $900. Instead of taking responsibility, the owner even threatened to call the police on me, saying I was "disturbing" their business, when all I wanted was a fair solution. Since they refused to resolve it, I filed a Small Claims Court case. Nearly a year later, the judge ruled in my favor and awarded me the compensation I deserved. This whole experience was extremely stressful and unprofessional. If you ever face a similar situation, don't be afraid to stand up for yourself--take it to Small Claims Court and let the law protect your rights. Avoid this place at all costs.

After the dry cleaner we had been using for years closed, I decided to give this place a try, and…read moreI'm so glad I did. The gentleman at the front was incredibly pleasant, friendly, and welcoming. I needed several items dry cleaned for graduation events, and everything was returned in perfect condition-clean, pressed, and ready to wear. As an added bonus, they offer a 10% discount when you pay in cash. While this location is a bit farther from where | live, the excellent customer service and quality of work make it well worth the drive. I'II definitely be returning for my future dry cleaning needs. Highly recommend!

Quick and affordable cleaning for suits and blazers. Will be making this my go-to place for dry…read morecleaning

I go to super wash and dry twice a month to wash my comforters because they are too large for the…read morewashing machine I have at home. last week I went and was having an issue with one of the washig machines. I contacted the owner.(From a sign that is posted in the laundromat)He was very kind and understanding. he offered to refund my money.Instead,I just wanted my laundry wash properly. I was able to get that done.And also he paid to have my laundry dried for free. I really appreciate the customer service and professionalism of the owner. I will continue to patronize this business.Thank you...

Came by to wash a blanket and some sheets this past weekend. The place was clean and not crowded,…read morewith ample parking out front. They offer food and drink vending machines, a powder soap dispenser (various laundry detergent brands in individual boxes for single loads), and a change machine to get quarters. I appreciate that they accept credit cards on site, but one of the washing machines wouldn't take my visa card when I swiped it (multiple tries) nor do the machines allow you to tap your card, so I moved my stuff to a different washer. Unfortunately I had used the last of my detergent on the nonworking machine, so I had to purchase from the facility's soap dispenser, an extra cost I wasn't happy about (just a dollar, but still an inconvenience). With the dryers that accept credit cards, I couldn't find a way to select longer than 25 minutes without having to swipe and pay multiple times. My overall experience was fine otherwise.

Here's a concise Yelp review you can copy and paste: I've…read morebeen coming to Ardenwood Cleaners for over 8 years, and even after the ownership changed a few years ago, the quality and service have remained excellent. They offer much more than dry cleaning--they wash, iron, do alterations, stitching, and even handle specialty items like bedding and traditional garments with great care. Turnaround is often surprisingly fast, and they really value their loyal customers. Reliable, friendly, and consistently great service. Highly recommend!

Carcinogenic risk!!…read more This dry cleaner used to be good back in the day. Now it's a total mess. The clothes come out smelling like acid or some powerful chemical. Last time around I got a severe skin reaction after getting my clothes back. Did some digging around and also asked the person there what chemicals they use for dry cleaning. Turns out the mix is toxic and carcinogenic!! There are old former dry cleaner shops that are literally shut down because CA environmental standards seem them too risky for redevelopment. The chemical and toxic effect is real. We stopped going here once we realized the major health risk. Just not worth taking such a risk. Quite sad to see lack of respect for basic health and safety.

I adore the couple who run this shop. They're so sweet and attentive. When I have a lot of items to…read morepickup, the husband always helps me bring them out to my car. Both my partner and I have our uniforms cleaned and pressed here and they turn out perfect every single time. I recently brought in a trench coat that I'd thrifted from Japan, and I did not realize that it had a lose seam and one lose button - they showed me what needed mending and fixed it for me! We'll be loyal customers for the foreseeable future.

The lady stained my pants and refuses to own up to it. I took BRAND NEW pants in to be hemmed and…read morethey RUINED my pants and won't tell me what they got on it so I can even try to wash it out. She offered to dry clean (but not in time for me to wear them on my first day of my new job) but I've never known dry cleaning to get stains out. Ever. And if she thought it would why not just do it before you return them to me? I will be taking them to small claims court. ZERO STARS!!!!!

Complete Cleaners is a great dry cleaner. The staff are super friendly, professional, and always…read moremake you feel welcome. My clothes always come back spotless, perfectly pressed, and never with that harsh chemical smell. Turnaround is quick, prices are fair, and they've even helped me out with last-minute requests more than once. It's rare to find a business this reliable and consistent -- definitely recommend!

They are good. But very expensive. 1 suit, 5 blazers, 1 shirt translated to $116. $23 for suit and…read more$17 for jackets. I have to look elsewhere.

UPDATE: The owner was able to help and responded quickly to figure out a solution. Very helpful…read more The mystery solved, it wasn't an employee leaving it was a customer and doors lock automatically at closing time. I'm a single mom, barely able to afford washing laundry and tonight I had my whole families load of clothing locked inside the laundromat because when I arrived at 9:58pm (before they are supposed to close), I found the laundromat locked, with lights and tvs still on and the open sign still on. When I pulled up right about 9:58pm, there was a woman who I assumed, and looked like a customer coming out with her clothes and seemed to simply be closing the door behind her. She was in pajamas so I didnt think she was the owner or affiliated with closing the store. I discovered that no one else was inside the laundromat closing it up

I brought my area rug and runners to be washed in their XL machines and why have I not done this…read moresooner?! It was so easy and was about $10 a load. You can also pay with credit card directly on the machine.

Very clean, organized and helpful staff. Easy to find and great parking. I drove across down to try…read morethis place and it was worth the drive.

PRICE INCREASES: Dryer (regular): $0.65 for 10 mins…read more Cissel dryer (large): $2.50 for 20 mins. Single-load Washer: $3.50 Double-load: $4.50 Triple-load: $ 6.00 Maxi-load (4x): $ 7.00 Mega-load (6x): $9.50 Magnum-load (8x): $11.75 They still use a card-based payment system for the washers and dryers. New card is $1 and is reloadable. Reloading with $20 gets a bonus of $2 added to the card balance. Card is usable at this location only (there are other locations in the East Bay. COMMENTS: Paper towels are no longer available at the sink (bring your own). On-site ATM charges $1.50 to withdraw cash and is sometimes out of order. Nearest ATM is Chase Bank, NW corner of Fremont Blvd. & Mowry Ave. Restroom (all-gender) is also sometimes out of order. Nearest public restroom is likely McDonalds, near Chase Bank. Lee Laundromat is still one of the best laundromats in Fremont. It's showing its age and equipment breakdowns seem to be increasing.

The washing machine ate my 50 cents and the owner called me a liar. I asked him to count the money…read morein the machine. He counted the money behind me. The last person who used this machine have the same problem with the machine. Now he's losing $960.00/year of business because I won't go to that laundromat, just because of 50 cents. ​You're awesome! Keep it up!

Maquinas viejas no secan gastas mucho dinero secando la Ropa por Que no sirve nada nolo recommend oread more