It was in amusing, but clean. It was very interesting trying to find stores due to the weird layout of the mall.

I'm not big on malls so *shrugs*. I just go here for the movie theater. However, I was delighted to see a Burlington attached to the mall which is not common in most of the states I have lived in. Other than that, the mall is clean and I have yet to see it overly crowded. read more

UGH. So I was looking for Famous Footwear which is listed online as being at this mall but when I got there, it was not. Most of the stores are closed/empty. The ones that are left remind me of being in a swap meet - Very poor quality clothes and shoes. There are a lot of weird things going on, like the Irving Police Department has an office at this mall in a storefront, and a shady marketing "research" company has a storefront here as well instead of a regular office in a regular office building. The food court has very few choices - I didn't stick aroun to check them all out but there was some kind of a bakery (? in a mall?), a chicken place with no sign telling you what it is called, a Chinese place, Subway, and of course a hot-dog-in-a-pretzel cart, Auntie something with the blue logo that's in every mall. Floors are weird and dated - some carpeting, some tiles, all tacky. read more

If you're in a pinch, this mall would do. This mall have the basic stores that an average mall would have - macy's, dilliard's, victoria's secret, etc. But it's definitely a mall that you wouldn't want to linger in. The mall is a bit dark, and has a disorganized layout. Clothing racks were all over the place in Dilliard's. The bathrooms too are mostly out-of-order and have broken faucets. So better bring baby wipes. read more

This is nothing about all the stores it's about this fast food restaurant The workers take a long time and they are pretty rude when they got it wrong and they also said never come back corporate has to shut it down read more

I absolutely love this store! (To be honest, it's the ONLY reason I come to the Irving Mall these days.) Staff is always friendly, I never feel like I'm being watched and profiled. Also, EVERYTHING is literally $1! Who doesn't love that? Lots of cute things to shop for. Would definitely recommend. read more

OK mall Burlington's is the best part of it and its not the best one around. Probably won't ever go back to this mall in all honesty. Smelled pretty bad and felt dirty. But I did shop at a shoe store and Burlington's. read more

This mall isn't as bad as all the reviews say it is. Decor is a little out if date and could use some upgrades. They do have a FEW decent stores. Overall I would probably return if I lived in the area. read more

The mall overall I would give 4 **** as it's got great deals at a lot of stores. However, this review is for Image. First of all, I bought three dresses for my girlfriend and after literally one wash, all of them were destroyed. Literally, sure, the dresses were cheap, but not cheap enough for a one-time wear. I spoke with the manager, who I don't know her name, and she accused me of lying and refused to even hear me out let alone give me a refund. We were in a crunch and ended up buying clothes for a few stores but this is the ONLY store we had a problem with. There are plenty of great competitors in this mall that i can bring my money to. IMAGE clothing is dragging down the reputation of this mall. I am never going to support IMAGE clothing again read more

I found this mall while traveling on business. This mall was pretty much dead, but I was looking for sneakers, so I wasn't concerned with any activity. It was a pretty good spot for sneaker shopping. read more

I like the new renovation. Ticket prices are always pricy anywhere but I get good deals here and I also enjoy the seat s! read more

I didn't like the mall in my POV because it smells like trash and it really doesn't have a lot of light the store employees were very rude the shoes were looking kinda weird and I couldn't even last 10 minutes in there because of how it was in there I seen rat by the steps read more

If I could give a zero I would. Many of the stores there are very nice, with great people, but the downfall is the lack of security and the way the management conducts their business. My wife and I have been there several time and have seen terrible things. Gang members brandishing weapons, many fights, people attacking kids working in the stores. We actually got into the middle of a gang fight outside the Baby Footlocker where 2 gang bangers had guns stuffed in their belts. The security was told and all they did was to notify the local PD after several of us had already called! This place is definitely not safe for family, especially the kiddos and my wife and I have refused to return! read more

This place is terrifying. It's so dark and creepy. It's run down and literally smells like poop. I'm not joking. It smells like actual poop. I've never heard of 3/4 of the stores in this mall. It's almost as if you're walking into a mall that somehow is still open in a post apocalyptic world. I just had my very first and very last visit to this mall which is unfortunate because I just moved right across the street and I thought it was going to be so convenient living right next to a mall. read more

I really enjoy the AMC here. But everything else needs some serious TLC and better customer service. The readon why i cant give this more stars is because of the recent bad experience I had at Shoppers World. They have alot of great products but the customer service at this location is terrible. I had to walk around the store 15 minutes to actually find help and my checkout experience was the worse. The guy that checked me out was rude and even said he liked being annoying. I said i didnt want alot of change so he gave me 30 cents in pennies as my cent change. So terrible customer service. Its sad that I've never felt the need to write a review until I went here. This happened the night of June 3rd. Even though I like the products here I doubt I will return anytime soon and I spent close to $70 in here. less " read more

Wow....did this place suck. Very light foot traffic, poorly lit, smelled of trash. Kiosk workers are rude. In-store employees are non-engaging, even if you greet them as you walk in the store. Food court is non-existent, parking lot looked like a bombing range. This is definitely a dying mall. Move along...nothing to see here. read more

Me and my wife ate here and it was amazing. We had lasagna and Stromboli and both were fantastic. I would recommend this place to anyone looking for great Italian food. read more

Um its something where you cant take your child if she's a crying person. Good sales bought shorts from areo with black and white sandles. Very quite mall... read more

I have lived in Irving since before the mall was built. I have seen it at it's best and now I can say I have seen it at it's worse. We lost Mervyns and JC Penneys.Now Old Navy and I have heard that Macy's is next. I don't understand. The took out the food court to put in Circuit City and after a year Circuit City went out of business. This is the worst mall. It's ridiculous. read more

Whew! One word; GH3Tt0, very ghetto. This mall is the model of what a failing mall looks like. The past 10 years of this malls department stores have been shocking to say the least. In my opinion the only somewhat decent store the is Barnes and Noble. On any given night you'll usually find an array of sketchy characters standing outside, not to mention all the youngin's walking around causing trouble. You can't even walk down the hall with one of the shop owners trapping you to sell their product. Just not a very pleasant place to shop. Do yourself a favor and drive a little further down the freeway to North East Mall. read more

This mall should've been demolished so that a new stadium could've been built there. It wasn't, and instead, there are a bunch of imitation stores with almost no brands you can recognize. Ghetto to the max. Go to Parks Mall instead... read more

It's losing its shine every year. Average time I spend there is like 15 mins at max. There is more to see at Walmart then this mall now.

Do you enjoy a shopping experience where you fear for your safety? Maybe you like putting your wallet in your front pocket and then keeping your hand in your pocket to make sure it stays there? Do you like getting your cars alignment fixed after driving through a parking lot that resembles the surface of a golfball? How about parking in a lot where the lines were painted while Bush was president so they have that vintage fade? If you answers yes... Then you can't beat this mall! read more

If I lived right next door, I might think about stopping by to grab something that I needed. And after thinking about it I might get in my car and drive somewhere else. From the outside, the building looks good from certain angles, but really depressing and run down from some others. As you wind your way through the mall, the large empty storefronts and the lack of shoppers is depressing, and a sign that you should be elsewhere. read more

I love this place, i have no idea why it has such few stars. Its not the biggest mall around, but it has everything. The free play area for kids is perfect for toddlers. They have a few arcade games, ping pong, a sitting area and large play blocks. This mall even has a dollar make up store!!! Its the only place ive been buying my make up. read more

This mall looks like it may be going out of business soon. Not clean. Very shady looking. A lot of stores are closed inside. Would recommend going to Grapevine Mills mall or North East mall both of these locations aren't far from here and well worth the drive. read more

Irving Mall - Macys at Irving mall. - Shopping Centers Near Me - Irving, Texas

this mall is ok ... they have a lot of shoe stores you can find some real nice kicks :) lol they have an express which was allright didnt have too much inside and there arent that many clothing stores for men i would say if you live nearby you can drop by to do a little shopping but do not go out of your way please and the dillard outlet is a flop for mens clothes, well young mens clothes maybe if you are 55 and up you can find something suitable read more

The only good thing about this mall is Zales, Victoria secret, Macy's and Dillard's Clearance. They have every sneaker store you can imagine so my husband will tolerate a trip there. The Dillard's clearance is massive and packed with deals. Everything else in the mall reminds me of a flee market. Terrible. read more

The mall is run down not like it used be there are so few stores but all the other stores all those down and looks like a Spanish but there is T-Mobile Macy's and The move theater looks run down it's just a wast of time read more

This is one of the worst malls I have been to. It was old, the air conditioning was set so it was cooler than outside (100degrees) but not cool enough to be comfortable. There were several empty spaces(the Dillards was closed, no Barnes and Noble like another reviewer said, and several other empty spaces) and it just seemed blah. There was a tiny foodcourt that just looked meh. read more

Stay away from Sears Automotive at Irving Mall.Employees have NO IDEA what true customer service is.They are the best at being UNETHICAL TO CUSTOMERS!!!! One employees says one thing and another does different.Just save yourself a HEADACHE and go to a different Automotive center.Even the managers have NO INTENTION on solving issues when its totally their fault.SO HERE YOU HAVE IT SEARS AUTOMOTIVE AT IRVING MALL.. read more

Horrible mall. No mall directory. You just have to wander around to find what you want. I visited 4 stores - Macy's, Dillard's, Express Men, and Rue 21. In each store, the cashiers totally ignored me. I will not be shopping here again. read more

I took one bite-this food is garbage! Returned to manager-he offered no refund. This place is disgusting I am sorry because I know Phil personally. I mean I am sorry for Phil. read more

This mall is the worst mall I have ever been to yuk it's like 100 degrees in the building. How can people that go to this mall afford Macy's

It's not a very bad mall but not the best either. It does not have jcpenney which is one of my favorite. The theater is nice but not the cleanest. I had a car seat for my son stolen once when I took my son so I would be careful. read more

Ok, so this is not the best mall in the metroplex. And like many people pointed out, it does need work. However, I really do like the Burlington and Dillard's in this location. You can get some amazing deals in both of these places. In addition, my gym (Fitness Connecion) is in this mall and I've never had a complaint. It's pretty neat that you can window shop a bit after a workout :) All in all, if you know exactly what you are looking for and at a good price, this is a descent mall read more

Normally, I'd give a mall like this one star and a scathing review... but... for being a 46 year old mall in what is a pretty run down area of Irving, TX this mall could be plenty worse. This mall has all of its major anchor spaces filled (Macy's, Dillard's Clearance Center, Burlington, Sears). There are some odd tenants... La Vida (a large dress store that used to be a Mervyn's), Las Lomas Banquet Halls (lower level of former Mervyn's), a two story Fitness Connection gym, a large AMC 14 theater, a Sky Zone Trampoline Park, and something that looked like a nicer version of Family Dollar called "Shopper's World" which is a large store that took the spaces vacated by Old Navy and Barnes & Noble, and then several local and and national retail spaces. Among names most consumers would be familiar with: Aeropostale, Rue 21, American Eagle, Victoria's Secret, Hot Topic, Children's Place, Express (Outlet), Foot Locker, Foot Action, Finish Line, kids Foot Locker, and Champs... so athletic shoes are covered... but there are even more shoes... Shoe Palace, Journeys, Journeys Kids, Underground by Journeys, Rack Room, and Payless. "Fine" jewelry: Zales, Helzberg, and Kay are all present... and on the junk jewelry end there's Claire's and the Icing. The food court could use some work... things most people have heard of: Subway, Manchu Wok, and Auntie Annie's Pretzels... and the rest is stuff most have never heard of and it's local. I think there's a taqueria or two, and because it's Texas and the immediate area around the mall has a large Mexican population, they're probably pretty good. Most of the chain stores are old and look like they've not been remodeled in at least a decade, in some cases it feels like you fell into a time warp to 1997... the example being the Express Factory Outlet, which is a former Structure store that still has the Corinthian column motif going on (it sells both Express Men and the Express women's line). That aside, the stores are all filled with product, the American Eagle store looks larger than most I've seen, and the same is true for the Aeropostale here. Because the mall technically doesn't have low occupancy, and does have major chain stores, and offers some unique services (gym, trampoline park, megaplex movie theater), and meets the local needs of its customer base with local businesses, I'm giving it a 4 stars. I've seen shopping malls in way more affluent areas that wouldn't be hurt by taking Irving Mall's unique ideas behind keeping the spaces in the mall full and offering the local community the goods and services it wants. I will agree with some other reviewers though that some updating both inside and out wouldn't hurt this place. The carpet that runs throughout most of the mall is kind of nasty, and the food court has cheap looking linoleum floor tiles. The exterior of the building has some large settling cracks where the foundation below likely needs repair. While this mall wouldn't be my personal first choice, I can understand why the local neighborhood likes it and relies on it, so "Good job" to Irving Mall's owners and management for using some ingenuity to find innovative ways to offer goods, services, and experiences. read more

It is a strange and quiet mall, some of it has carpet. It is not really for the latest trendy things, it is more discount focused. I love the Dillards Clearance Center, just make sure you have a couple hours to wait in the crazy dressing room lines. read more

Its one of the worst mall I have ever been to. The price is expensive inside in most of the stalls and the customer service is so poor. throughout the stores inside. There was no customer service help to be seen in Macy's woman clothing. We waited for 10 mins or more to deal with the attitude of one of customer service lady. She was mad because we used her 10 mins of time helping us with perfumes and we did not buy any from here. read more

This mall used to be decent, but now it's just a gang-ridden dump. They put carpet in the mall a few years back. It's like putting lipstick on a pig, but it's still a pig... The stores are crappy and unrecognizable for the most part. Avoid at all costs. Go to the Galleria or Northpark instead. read more