This mall is clearly struggling, and it's apparent by the dirty carpeting in the main mall area,…read moreand the lack of AC throughout. This mall is way busier than some of the struggling malls that I've been to. There were many stores within this mall, but really, many of them I've never heard of! There were some major retailers here such as: Aeropostale's, Express (Outlet?), Bloomington, Macy's, and Dillard's clearance center.

My friend wanted to stop at Dillard's as he heard they were having a sale and was in the market for…read morea new wallet. The layout is confusing as it looks choppy like there are only certain entrances/exits and you have to vacate to get to other parts of the mall. Carpet is very old and you can tell it is struggling as there weren't many customers in the mall. I honestly don't mind lower end malls and fewer people but it just all seemed so depressing.

I like this mall! They have a lot of the stores I do shop at. It's an outdoor mall but it's pretty…read moreshaded. For an outlet mall, some of the stuff were kind of expensive! I could find some stuff cheaper at the regular stores. Jcrew being one and Banana Republic. I do love Kate Spade, Bloomingdales, Nike, and Saks off the fifth outlet! designer stuff for less!!! not that much less but cheaper than regular price hahaha Okay, I dont know why it comes up Irving for the address but it's in Grand Prarie. It's right off of 20 and great south west. Cant miss it going down the highway!

Great location! I found this place looking for a Pottery Barn in the area. The Mall has every store…read moreI need in terms of clothes and furniture. Love that they have an ice rink in the center of the mall- it's not necessarily the best ice but it'll do for an evening of skating fun. Great food court choices.

My husband and I were in the area and stumbled upon this Dillard's, which is a "Dillard's clearance…read morecenter". The store had brand new clothes that were at least 50-60% off of the original tag. Some of the items were still more expensive than I thought it should be given the dated look and style. For example, a 2024 "Mr. And Mrs." Wine glasses were still like $10! If you gave me that for $1, I wouldn't even want it. There was a huge selection of men's, women's and children's clothing. Not so much home goods. There were some bedding, and curtains, but I did not see any kitchen gadgets or appliances. You have to have patience to go in here and dig through the racks!

Plenty of items at great discount prices, but my first experience here left me scratching my head…read more I found a dress I liked that was missing the inner slip. No big deal.... I grabbed the same dress in another size to show the cashier, just to see if they could offer a small discount. The cashier called over a manager, who quickly shut it down and said they couldn't do any further markdowns. Fair enough..... I wasn't totally sold on the dress anyway. But then it got weird. The manager told me they couldn't sell it at all because it was missing a part. I was stunned. I wasn't asking for anything wild, and I was buying other items too... I was definitely not trying to be difficult. As someone who also works in retail, the whole interaction felt unnecessarily rigid and like a strange power move. Disappointing first visit.

I remember visiting this shopping center when I first moved to the area. The area is nicely…read morelandscaped and is kept clean. Sure, over the years, stores have come and gone, like anywhere else. I feel safe when I shop the stores, which is wonderful! The only negative is that I have seen such an up-tick in people begging on the grounds. I have watched a female beggar walk from her corner, hop in her BMW, and drive away.

UPDATE: Never has anything in stock. I've realized that employees all park up front and dont leave…read morespace for customers. Employees should be parking toward the back.

Do not enter the ladies room. So disgusting I wanted to barf. Shit all over toilet seats. Waste…read morepaper all over the floors. I found one fairly clean stall to pee in.

No Bueno! I mean we…read morewalked in to chaos, clothing is disarray. Seriously, a flea market location. Dirty, clothing flung over racks, it's clear that the manager at this location does not care about quality and holding staff to standards. Ross was my first job, in the shoe department. I get it!!! I have been to many locations and have seen them organized clean and they are able to maintain this expectation.

Customer service was not there. I called beforehand because I am pressed for time and they told me…read moremy question was a positive. I went in stayed in a 10 minute line got up to the front ready to check out and THE card wouldn't go through because the answer was a negative. This was probably the most frustrating experience in my life. I very clearly stayed in my problem and she even went to go ask for clarification. Very irritated very disappointed.

A souvenir store inside a mall. I mean I think it's really uncommon but as a tourist, I was…read moresatisfied. This store is huge and immense! Theres tons of small collectibles at pretty fair prices. Staff was decent and not hovering over me. If I had more time, I'd be here for hours. Decent store that was the highlight of my visit at the mall.

Stopped in as my friend was shopping for a wallet. There was not much of a selection and what was…read morein stock was very pricey as all of the wallets appeared to be 48 bucks (ticket price).

I am like most people- a fan of Macy's. Especially during sales. But, goodness, this Macy's is a…read moremess! First, it is located in the Irving Mall, which is not a plus. The selection in this Macy's is limited and the store itself is messy and cluttered. Items you see online does not exist in this Macy's. Honestly, I am surprised they are still open. Take it from me, head over to the Galleria Macy's. It is clean and brimming with a huge variety of items waiting to be purchased!