Out of the numerous laptop repair shops in the area, TechCare was the first to tell me they could…read morelook at my Razer Blade 15 laptop. I received "No" after "No", but Ray reached out and said he had an idea. My gaming laptop was no longer powering on and due to its model, essentially every repair shop said they couldn't handle it. I was able to come by and drop off my laptop for a diagnostic check. An hour later Ray was done and sent me a highly detailed Diagnostic report with findings, causes, and recommendations. My issue required a full motherboard replacement so we weren't able to proceed with any fixes. Regardless, I am grateful to the expertise and support Ray has given me for the laptop. If I have any other pc issues in the future, I would return to TechCare, they know what they're talking about!

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

Binh troubleshoot on the spot and we got our problem identified on the same visit! In the past with…read moreother computer places, we would have to drop off and wait a day or two before we can pickup. His diagnostic prices are very reasonable. It is a home based business, so be prepared to see some cats and cat food on the ground. It's not the most professional space, but if you can overlook these things, then this is a good place to get the computer fixed quickly!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

I highly recommend Kotar Data Recovery. My drive was in terrible condition. I initially tried to…read morerun diagnostics myself using TestDisk and DiskPart from the Windows Recovery environment. When I checked it via TestDisk on macOS, the HDD appeared as 0 bytes / 0 GiB, indicating a much deeper disk or partition-level issue. It turned out the PCB was damaged, the translator was corrupted, and two heads were misaligned. Despite the severe damage, Kotar successfully recovered 100% of my data, and I am incredibly happy to have everything back. I trusted them from the start because of their "no data, no charge" policy. What makes them even better is that they are a trustworthy, local business right here in San Jose. Unlike many of the large data recovery services, you don't have to mail your drive away to some random location. If you need data recovery, look no further than Kotar!

I got my device back in good condition and with my data recovered. The price is very reasonable for…read morethe all the data that I thought was lost forever. Also can't say enough for the customer service which was amazing! If I ever need any IT work done again I'm definitely coming back to this company. Thank you!

Michael is the best! Quick work for a great price, he goes above and beyond, I would 100% recommend…read morehim to anyone who is having tech issues. I first thought it was just a small issue, so he stopped by my apartment to take a look. While he was there, it became clear that my motherboard needed to be replaced. I'm a student so my PC is super important to me, but I'm also pretty broke. Michael not only fixed my PC in less than a week, but he also found me a new motherboard at a discounted rate! My PC is now up and running perfectly. He even cleaned it up before giving it back, removing the dust and organizing my wiring, and he did it all for a super great price.

UPDATE! Michael is the best! Death in the family... a computer had to be unlocked for urgent info…read moreand no password available. I didn't know that Apple products are the hardest to get into. Michael told me as much - was honest as he was the first time. No promises. Gave me a timeline, of course he adhered to and VOILA! Also, he inventoried everything & returned exactly as he received it. (P.S.: Having such great assistance at a difficult time was extra appreciated) UPDATE 2: Cat kicked water on to my laptop. (Yes, I am blaming the cat.) Texted Michael for advice... it was a simple fix, required overnight care, but again, problem solved. LESSONS LEARNED: keep water & your cat away from your e-devices and LISTEN TO THE SUPER TECH GEEK!!!

It's like a dream come true for me to have found a place where computer/tech experts can repair my…read moreelectronic devices. I had a sick iPad a couple of years ago; later an older Dell laptop was giving me headaches, and most recently my NEW HP laptop was acting up. I treat it like a baby and don't use it that much but it was responding with the black screen of death. I rang Clever Tech and spoke with Eduardo. Based on the serial number he was able to tell if my warranty was still valid. He took time out to assist as well as was possible over the phone. I ended up visiting their shop in San Jose (Brokaw area) on Murphy Ave the next day. He checked it over and quickly determined that it was something simple having to do with not having completed some updates. it's a mystery to me how he knew all this, but he is the expert after all. It turned out to be a quick fix. Obviously that may not always be in the cards but it was this time. Eduardo and Jesus (and others in their crew) are always polite, personable and super smart. Their rates are fair and I will always go to them for repairs. By the way, Eduardo mentioned that he and his team opened another shop, this one in downtown Saratoga on Big Basin Way. It has a different name... It's called YeaMac. I don't hope for more problems with my laptop, iPhone etc. but if a problem arises I know exactly where to go to get resolution.

Brought in a older Dell Precision laptop that had power-on / battery-charging issues. Jesus to…read morecare of it and the laptop works great. Communication was on-point (rare these days) and I was charged a fair price for the service. The high review ratings are real.

I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

The screen of my Samsung note 10 broke and I reached out to several providers on yelp…read more This providers answered in no time and sent the qoutes for the screen repair. I dropped my phone and got it back in 45 mins with a brand new screen. The service was super fast and price affordable. I would highly recommend this place for cell phone repairs.

Responsive, quick and did a great job. Didn't hurt that he also had the best rate for anyone I…read morecontacted.

When my hard drive crashed with loads of photos, tax files, archives of personal email, and other…read moredata that I really needed I was devastated. I knew I should have been backing these things up to the cloud but life always got in the way! I did an online search and found Secure Data Recovery. I sent in my drive for a free quote and received an extremely fast response from Timothy. He called and carefully explained my options and answered all of my questions. I was very hesitant at first but Timothy continued to work with me and made the process so smooth. His professionalism and eagerness to help really paved the way for a very fast and successful outcome. Many thanks to Timothy!

Saved over a Terabyte of data from derelict drives. Incredible customer service from…read morerepresentatives like Timothy R. who exemplify patience and knowledge.

I have a Mutoh RJ900X that I was having issues with. I could not find anyone that would help me fix…read moreit. No one works on Mutoh printers... I reached out to Allen and he offered to send his technician John to take a look at it and see if he could help me out. John came out to our shop , worked with Mutoh's tech support and was able to help me get my Mutoh fixed. I greatly appreciated Allen and John's willingness to help me with my printer issue, even thought they don't typically work on Mutoh printers. They were awesome to work with. I am sure I will be using and referring their services in the future. Thanks again!

Purchased some items from this location and was very pleased. Excellent customer service and I…read morewould highly recommend. This is a great place to go. Staff is friendly and accommodating.

Charles is brilliant. I have an old, out of warranty Dell XPS laptop that wouldn't boot into…read moreWindows 10. Charles did a fresh install of Windows 11 and had it ready within two hours. It's like a brand new computer! He also provided intelligent consultation about which of my 2 ailing laptops would be best to repair 1st for my trip to Europe and what to do with the other one after I get back. His pricing surprised me by how affordable he is. He'll work with you to make sure you get the most bang for your buck. I so appreciate vendor integrity! Charles is honest, professional, knowledgeable, and a delight to work with. Highly recommend!

Charles is truly "lightning" fast! I emailed a message…read morethrough Yelp at 10:15 pm, got an immediate response from him to call the number he provided in the morning. I did, and he stepped me through the repair process (driver had become uninstalled) and fixed the problem within 7 minutes.....no trip to a store, no being without my laptop for days.....EXCELLENT SERVICE, KNOWLEDGEABLE, PROFESSIONAL!!!!!