I needed a storage unit fast... I was so happy that I found a CubeSmart very close. Because I used…read morethem in the past in another state, I knew they were reliable, clean, friendly and care for their clients. I called the 800 # and was able to reserve a unit. I received a call back right away from Tom who manages the CubeSmart location near me. He was so wonderful and understanding of my situation and worked with me. Just as before when I used their services. CubeSmart is the only storage facility I will ever use and recommend them to everyone!!!!

After three quick rate increases just months apart, I found myself $5.00 dollars short of the…read moreagreed upon rent. No problem, right? I had been a loyal customer for years. The new owner didn't think so, as she had her employee call me and threaten me up and down. I agreed to have my bank send a check for the missing five-spot, which I did, the moment the disturbing phone call was over. This wasn't enough however. I continued to get collection phone calls in the following four days. The gizt was: "we haven't received the check yet. You need to make the five dollar payment over the phone because we WILL charge you a late fee if you are a minute late! I reminded them I was a good customer and to just cancel the fee when the check gets there tomorrow. Then the chisler claims on behalf of the chisler owner that they can do no such thing because "corporate" will not allow the local owners to make those kinds of decisions! Bottom line is this: do not use Cubesmart storage at ANY location! Corporate Cubesmart has new totally anti-customer policies. This hatred of their customers and greed for a trivial five bucks on accounts that have netted tens of thousands is absurd! There are dozens of better competitors than these. ..I want to say "clowns", but that might violate review guidelines, so we'll leave it at business unsavy circus dwellers and their corporate ilk.

Owners keep you informed on what is happening in the facilities…read more There is mandatory insurance on your possessions. I suggest setting up auto pay. It doesn't save money but it does save time. The temp control units are affordable. Are you storing furniture? Temp control is what you want. Great value and employees give it quality.

The management is a rip-off. They just charge us for not having homeowners insurance. Out policy…read moreautomatically renewed on August 21st. Aiken Storage Management added a $12 rip-off fee even when told that it does not expire. When told that we would not be paying the $12 ripoff fee, management says that a late fee will be tacked on the every month the ripoff fee is not paid. We will be removing out storage contents out immediately. Please stay clear of these ripoff artists.

Have been using Augusta Self Storage for almost a year now and they for sure have 5 star customer…read moreservice. They even have U-hauls to rent. If I ever need a unit again this will be the first place I call. A++ Thanks for everything Ms. Janet!

I could not get into the gate today. I had to call 3 times. The first time I was put on hold, when…read morethe lady got back to the phone, she put it on mute where I couldn't hear her. I called back and was told I would get a call in a few minutes as the "temporary code " also didn't work. Never got a call back. I call again and the woman was rude and wrong trying to say I had a balance and I do not. A truck pulled up behind me, I let him in front of me and his code didn't work either. I got out and told him I believe it's the gate. Two other people pulled up and I told them the same. The lady on the phone says she can't reach the manager and would call me back. On of the ladies behind me says it's been down all day. I back up to turn around and leave, one of the guys behind me turns put to be the owner and lives on the property. He let's himself and the truck I let ahead of me right in. Instead of saying, no worries I can get you in when I approached him to tell him the gate was acting up. He simply said, ok thanks. So of course as I turn back around to try to get in with my code and the temporary code, no luck and owner was not in site at the gate to help.​

Rented a 10x20 climate controlled unit for a year. Very nice facility, keypad to building never…read morefailed, temp was close to 70F all year, VERY clean and nice. Vince runs a tight ship and never had a problem that he did not immediately resolve. Would rent again.

ZERO STARS!!!! Do not rent from here! After two weeks of not using my original unit, I moved to a…read morebigger unit before using the storage. I was not sure when my 1st payment was due because of their "Free Month" promotion on their sign. I tried to call during office hours to discuss my bill! No one!! returned my call and I was charged the late fee! They also did not remove a second late fee for March. I had access to my unit on March 25th. No red lock out lock was on my unit. I am a new customer!! and with the promotion of "one month free," I thought my first payment was due in April. When I pointed out the fact that I had access I was told "He must have missed your unit." I paid for their incompetence!! No red lock out, no returned phone call which resulted in a second late fee! This is unacceptable as a business practice. I came straight to my unit after payment to confirm there is still not a lock out lock on my unit!! Poor business practice. No lock so they can keep just adding late fees to unsuspecting renters. DO YOURSELF A FAVOR AND RENT FROM STORAGE SENSE DOWN THE STREET!! I rented from them for over 4 years without 1 incident. Will be going back! Nick's will not get another dime from me. Save yourself the hassle and poor customer service.

Great customer service! Sheniqua was very nice, quick and accommodating. Great experience!!!read more

Mr. Ray provided excellent customer service. He often went out his way to assist. The other staff…read moremembers were pleasant and helpful, too.

Moving is stressful and finding the right place for storage is just as important…read more I called Summit Self Storage and spoke with Kathy Williams the store manager. She was polite, professional and helped us through the process of storing our home contents. When we arrived I was extremely pleased with the cleanliness of the property. Kathy is extremely professional and personable. It's very nice to have a manager who takes care and a hands on approach to business. We've been very pleased with the storage unit and how K Kathy keeps the property maintained. We highly recommend this facility and most importantly the management that cares for us and our home contents.

An absolute gem in a hidden location! Provides storage and accessibility! The Manager and Assistant…read moreManager personally eased us through our transition of property during a worldwide move! They also have packing material and locks! Highly recommend for your storage needs!

One of the biggest Uhaul locations I've been to with a wide selection of trucks always on hand,…read morestorage units, and uhaul pods available for moving. The staff are friendly, professional, and efficient in getting you in and out, while making sure you're taken care of for your movements. Easy to book online and pickup/drop off was seamless. The uhauls also come with a dolly, so no worries on purchasing your own. Price seems to be same or similar to other locations, but the customer service here and the efficiency of workflow is why this location has been my go to or place of recommendation for uhauls.

Don't use this uhaul location,worst service I ever received.The guy gave me a hard time since I…read moreonly had 1 phone number he insisted that I give him another phone number or I couldn't rent the truck that I reserved two weeks ago. He even gave my mover a very hard time .He wasn't going to accept his license since it was out of South Carolina.It took us over a hour to get the truck which the guy was not sure they had a 26 footer.Will never evet use that location ever again .The worst customer service that I ever received at U-Haul ever.

I highly recommend this facility .Tiffany and Stephanie showed great customer service. This was the…read moreonly facility that would let me store my mother's car which is very sentimental to me and they put a car cover on it which touched my heart forever.This a wonderful facility,

Storage Sense Storage Units review I have had a temperature…read morecontrolled unit for the last 5 or 6 years on Dyess Parkway, Grovetown, Ga. I paid my rent before the due date without fail. A couple months ago Storage sense took over this business. I only go there once in a while, but when I went there last week, all the outside security doors have had their keyed entry guts removed, and the doors are just blowing in the wind. When I asked why, I was told there was nothing in the contract that says they are required to have keyed security doors. I have valuable paintings in there and the only thing now between them and thieves are my padlock on your flimsy garage door. Since your doors don't latch, you cannot have a temperature controlled storage. So therefore it is a scam, and false advertisement. And then you have the nerve to raise the rent for less security and no temperature control? I am moving to another storage business now, and you should be ashamed of yourselves for what you've done. UPDATE: the outside doors are closed now, but they have no locks, therefore no security. Temperature should be fine now, but the only security there is a locked flimsy garage door, which in this section of town is unacceptable.