The worst customer service and functioning facility. The outside door leading to my unit has been…read morebroken for 3 months and no timeline given when it'll be fixed. Also, I've been to my unit twice over the weekend and have not been able to access it. It says the door is unlocked, but it's not, and when you call customer service they're no help! DO NOT USE THIS STORAGE FACILITY if you want easy access and to get what you paid for!!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

BUYER BEWARE!!!! We rented a space in GA at a special rate. We understood the rate may…read morereasonably increase. Unfortunately, it increased by 60% within 11 months. The customer service agent, based in CA, was snarky and rude when we called to request a more reasonable increase. We don't believe in government price controls but we do believe there should be some oversight in this space to control price gouging.

Kristen was awesome and really patient and helpful. She answered all of our questions thoroughly…read moreand got us the best deal we could get. I highly recommend them.

I needed to store my stuff for a few weeks while moving here. They had a special on their rate, so…read moreI figured, why not? $1 for the first (only) month is a little misleading. Have to use their lock (or own a circular one), buy insurance through them, and there was another fee in there as well. On site person(s) were friendly and the unit was clean. Overall, and A-OK experience. ...see what I did there.

Amazing service! Josh and the other young lady in the office were extremely nice. Very informative…read more This is my 3rd time rents a space with public storage and because of their serve at old Petersburg rd is why I continue to come back!d great job!

The guys worked real hard no damage at all and they moved me in one day. I will definitely call…read morethem again to move me

Owner was arrogant from the beginning. They lost a brand new in the box $700 TV. How does this…read morehappen? I filed a police report and insurance claim through the company. They only gave me $36 for this TV. Do not use this company!!!!