I always felt I had a peace of mind knowing my stuff were in a safe place to be. The staff made the…read moreprocess super easy and smooth. I would definitely recommend it to people. I would come back if I needed them again. I had a great experience here.

Became a customer about 6 months ago. After a couple months, my rental unit price was increased by…read moreabout 18%!! The excuse is that "everybody does it". Then, the roof starts leaking in one of my units ( I rented a 10x20, but they gave me two 10x10's without so much as an email). Some of my items were damaged from the roof leak, but it was minimal. I immediately reported the leak to Corporate through local staff. No one has contacted me from corporate to discuss compensation, moving my things to a unit that doesn't leak when it rains, or even an apology for damages and inconvenience. Local staff has been great, but they have no control over anything. The location of the leak puts both my units at risk, and I had to move all my stuff to the sides and tarp it all and provide a key to staff to come and go in my units as they please to make repairs. And I'm still paying the extra 18%. Find another place if you want your things to be protected from weather and corporate self-interest.

Moved my things out today only to find out that someone with the same size unit as mine pays $75…read moreless than me. I've been using them for a very long time. And they increased my bill by $30 so I decided it's time to clean it out. I cleaned up the unit but what I left is because that's the moment when I found out how much they paid so I left. I feel like they owe me a lot of money. Go down the road to Absolute Storage. half the price and brand new and climate controlled. Do better!!!!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Tina is awesome! She made the process so easy. The facility is also very clean and secure.read more

Tina at Public Storage on Whiskey Road, Aiken, SC was wonderful to work with today. She made the…read morewhole process of my first storage rental an amazing, easy experience today. She is friendly, and is so customer service oriented. She made my day today!

B and H Storage: Once again your story is full of lies to make yourself and B and H look better…read moreto the public. The fact that you have to lie to your loyal customers to save your reputation speaks in volumes for your integrity. I moved out the very first day of June. You were closed on June 2 and I was at the facility before 9am on June 3rd. I did put in my 10 day move out notice on June 3rd. I was then lied to about my account not once but twice right to my face. When I proved the facility WRONG with the same invoice YOU provided for me. You were the one who was rude because you were caught in your lie. On the 5th of June ( before my 10 day notice is up) My account was then sent to a Collection Agency. What does this say about B and H Storage? UNETHICAL Obviously I was not trying to coerce anyone into getting my own way. I stated it was unethical to charge a customer $104 dollars for one or even two days of the month in which you were closed one of those two days. You stated you did not prorate but yet you prorated my account when I moved into your facility. And then you turn around and charge a new customer the same rent on the same unit. When I DID ASK TO PAY MY ACCOUNT on June 6th you stated I had to wait a week because my account has not reached the Collection Agency yet. I am still waiting for them to receive my information so I can pay them directly. Apparently this is NOT an uncommon situation for B and H Storage. Because of my experience I will NOT recommend B and H Storage to anyone. To me your YELP reviews are more important than your Customer Service. Have a great day.

From the owner: We are a family-owned and operated self storage facility that offers friendly and professional…read moreservice. In addition to drive-up units, we have temperature controlled units and outdoor parking available for you. And, if you need packing and moving supplies, we offer a full line of the for you. We also support our military personnel and offer them a discount.

Owners keep you informed on what is happening in the facilities…read more There is mandatory insurance on your possessions. I suggest setting up auto pay. It doesn't save money but it does save time. The temp control units are affordable. Are you storing furniture? Temp control is what you want. Great value and employees give it quality.

The management is a rip-off. They just charge us for not having homeowners insurance. Out policy…read moreautomatically renewed on August 21st. Aiken Storage Management added a $12 rip-off fee even when told that it does not expire. When told that we would not be paying the $12 ripoff fee, management says that a late fee will be tacked on the every month the ripoff fee is not paid. We will be removing out storage contents out immediately. Please stay clear of these ripoff artists.