I highly recommend this facility .Tiffany and Stephanie showed great customer service. This was the…read moreonly facility that would let me store my mother's car which is very sentimental to me and they put a car cover on it which touched my heart forever.This a wonderful facility,

Storage Sense Storage Units review I have had a temperature…read morecontrolled unit for the last 5 or 6 years on Dyess Parkway, Grovetown, Ga. I paid my rent before the due date without fail. A couple months ago Storage sense took over this business. I only go there once in a while, but when I went there last week, all the outside security doors have had their keyed entry guts removed, and the doors are just blowing in the wind. When I asked why, I was told there was nothing in the contract that says they are required to have keyed security doors. I have valuable paintings in there and the only thing now between them and thieves are my padlock on your flimsy garage door. Since your doors don't latch, you cannot have a temperature controlled storage. So therefore it is a scam, and false advertisement. And then you have the nerve to raise the rent for less security and no temperature control? I am moving to another storage business now, and you should be ashamed of yourselves for what you've done. UPDATE: the outside doors are closed now, but they have no locks, therefore no security. Temperature should be fine now, but the only security there is a locked flimsy garage door, which in this section of town is unacceptable.

I could not get into the gate today. I had to call 3 times. The first time I was put on hold, when…read morethe lady got back to the phone, she put it on mute where I couldn't hear her. I called back and was told I would get a call in a few minutes as the "temporary code " also didn't work. Never got a call back. I call again and the woman was rude and wrong trying to say I had a balance and I do not. A truck pulled up behind me, I let him in front of me and his code didn't work either. I got out and told him I believe it's the gate. Two other people pulled up and I told them the same. The lady on the phone says she can't reach the manager and would call me back. On of the ladies behind me says it's been down all day. I back up to turn around and leave, one of the guys behind me turns put to be the owner and lives on the property. He let's himself and the truck I let ahead of me right in. Instead of saying, no worries I can get you in when I approached him to tell him the gate was acting up. He simply said, ok thanks. So of course as I turn back around to try to get in with my code and the temporary code, no luck and owner was not in site at the gate to help.​

Have been using Augusta Self Storage for almost a year now and they for sure have 5 star customer…read moreservice. They even have U-hauls to rent. If I ever need a unit again this will be the first place I call. A++ Thanks for everything Ms. Janet!

Wheeler Road Self Storage located on Wheeler Road is a great storage facility with an extremely…read morefriendly and efficient site manager. My husband called ahead when we were moving our belongings and spoke to the site manager and she assured him that we would have a storage unit when we arrived. When I arrived to Wheeler Road Self Storage after a long day of moving and a very long drive, the site manager graciously took care of me and squared me away with a unit that was exactly appropriate for what we had to store. The process was very quick and pleasant and the terms were clearly explained such as rental insurance, fees, etc. There are great features at this facility but the one that I appreciate the most is the on-site security. There are cameras throughout as well as the gated access requiring your passcode to gain access to the part where the storage units are located. Another feature if you need it is the air conditioned unit option. If you want a storage unit where you can feel safe and have your belongings there without much worry, then you should strongly consider these folks here! There are several locations throughout Augusta, just search and see what is more convenient for you!

The manager does a great job. So friendly and helpful. I have had a unit for 2 years.read more

I always felt I had a peace of mind knowing my stuff were in a safe place to be. The staff made the…read moreprocess super easy and smooth. I would definitely recommend it to people. I would come back if I needed them again. I had a great experience here.

Became a customer about 6 months ago. After a couple months, my rental unit price was increased by…read moreabout 18%!! The excuse is that "everybody does it". Then, the roof starts leaking in one of my units ( I rented a 10x20, but they gave me two 10x10's without so much as an email). Some of my items were damaged from the roof leak, but it was minimal. I immediately reported the leak to Corporate through local staff. No one has contacted me from corporate to discuss compensation, moving my things to a unit that doesn't leak when it rains, or even an apology for damages and inconvenience. Local staff has been great, but they have no control over anything. The location of the leak puts both my units at risk, and I had to move all my stuff to the sides and tarp it all and provide a key to staff to come and go in my units as they please to make repairs. And I'm still paying the extra 18%. Find another place if you want your things to be protected from weather and corporate self-interest.

Rented a 10x20 climate controlled unit for a year. Very nice facility, keypad to building never…read morefailed, temp was close to 70F all year, VERY clean and nice. Vince runs a tight ship and never had a problem that he did not immediately resolve. Would rent again.

ZERO STARS!!!! Do not rent from here! After two weeks of not using my original unit, I moved to a…read morebigger unit before using the storage. I was not sure when my 1st payment was due because of their "Free Month" promotion on their sign. I tried to call during office hours to discuss my bill! No one!! returned my call and I was charged the late fee! They also did not remove a second late fee for March. I had access to my unit on March 25th. No red lock out lock was on my unit. I am a new customer!! and with the promotion of "one month free," I thought my first payment was due in April. When I pointed out the fact that I had access I was told "He must have missed your unit." I paid for their incompetence!! No red lock out, no returned phone call which resulted in a second late fee! This is unacceptable as a business practice. I came straight to my unit after payment to confirm there is still not a lock out lock on my unit!! Poor business practice. No lock so they can keep just adding late fees to unsuspecting renters. DO YOURSELF A FAVOR AND RENT FROM STORAGE SENSE DOWN THE STREET!! I rented from them for over 4 years without 1 incident. Will be going back! Nick's will not get another dime from me. Save yourself the hassle and poor customer service.

Owners keep you informed on what is happening in the facilities…read more There is mandatory insurance on your possessions. I suggest setting up auto pay. It doesn't save money but it does save time. The temp control units are affordable. Are you storing furniture? Temp control is what you want. Great value and employees give it quality.

The management is a rip-off. They just charge us for not having homeowners insurance. Out policy…read moreautomatically renewed on August 21st. Aiken Storage Management added a $12 rip-off fee even when told that it does not expire. When told that we would not be paying the $12 ripoff fee, management says that a late fee will be tacked on the every month the ripoff fee is not paid. We will be removing out storage contents out immediately. Please stay clear of these ripoff artists.

Helpful, Caring, Clean and Wonderful!! If you need storage in Aiken - this is the place to go.read more

I was impressed with the friendly and very helpful people of LocknKey Storage. My things are in a…read morefenced area with cameras and a gated entry. I definitely recommend