Great customer service. Lorie and Tyrone went above and beyond to make returning a vehicle easy,…read morefast and comfortable. Both are great employees and deserving of recognition.

I didn't have any interactions with the staff as it was a Sunday. They're closed; only drop off…read more However, the instructions they gave for the drop off is incorrect. They told us that it's a black box in front of the business. We drove around and also walked back and forth the business only to find rat poisoning boxes. Obviously this isn't the drop off box. We went to side of the business and found the box attached to the railings. Blue Budget drop off box with instructions sign next to it. It's easily visible if they have the correct instructions. Hopefully this review will make it easier for people dropping off rental on the weekend.

The manager is the rudest person ever!! The employees are rude, have no people skills and they are…read moreslow.

If I could give this place a zero I would. This all started when we moved here from Iowa and they…read moregot are truck messed up or two dollies we had to go to two different places at two different times so we get here to Georgia and we get one month free storage. The next month will try to pay for it and this Office is constantly closed. we tried two different times of the day and then they just say they were closed they would never answer their phone took my daughter 3 hours on the phone to finally get someone to take our payment. The next month same situation you find out today that the office was permanently closed but no one informed us and they put a late charge because we also were on the phone again for 2 and 1/2 hours and they said we were late we got the fee waived and came up here just now and there is a lock on our storage unit when she said that they were going to waive the fee and there wouldn't be one no one here at this location to help us or on the phone for 30 minutes is all today and the other place which is about 3 miles up the street or two has only one person working today so he can't come and unlock that lock so we can get in our storage unit. This is the most unprofessional I have ever seen I have used U-Haul in the past and never had this kind of trouble. They don't know when they can get somebody down here to unlock their lock I have to get important papers out. I wouldn't recommend this place to anyone

Shekina was very kind and helpful in getting me signed up for my unit. The units seem to be…read morereasonably priced, new and clean

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