First time I went i was quoted a different price then when I got there. Took 2 days just for…read moresomeone to call me and tell me what was wrong with my van. Then when I picked it back up it was making a new noise and the guy tried to act like he didn't hear the noise. So I said forget it and went home. Called back the next morning because of how it was driving. Tried to speak to Mr Rick because he is who told me to only speak to him but when I asked yo speak to another person that would listen to my concern I was then hung up on. After giving this place almost 2000.00. Nevet again will i ho back. Now I only take my cars to atc in grovetown.

My wife jumped a curb and popped a tire. I called Gate 2 Tire & Auto and they said "we're not too…read morebusy today - come on over and we'll fix you up!" Tire replaced & balanced in less than an hour. I have been using Gate 2 for a couple of years for almost all of my auto service. Normally you need to schedule an appointment but if you're in pickle they will go out of their way to help. Honest and trustworthy - fair prices and prompt service. What more could you ask for? Highly recommend.

My oil change cost me over $150.00. The only thing they did was give me new windshield wipers and…read morean oil change. Went I got home, my husband lifted the hood and saw that the air filter cover wasn't even reattached properly, and oil all over the engine. Never again...

I made a quick drop in on Mavis Tires & Brakes late afternoon, and noticed right away that was a…read morebit busy. I asked if I could get an alignment appointment early the next day?. "First thing in the morning okay?" Of course that was great for me. I pulled in at 8 am and was greeted right away. I had my dog , and we were going to walk to the park up the street. and walk back when job was done. We arrived back at the store in 35 minutes, and the car came out 2 minutes later. The mechanic explained some of the details. Going into the store, The manager hit me with an infectious smile, and had me all ready in 45 seconds. It was 'look you in the eye' customer service, and I felt like a friend. Keep up the intensity. I'll be back! Thanks Guys William H.

Purchased a used car recently and it started making a noise that came from one of the rear wheels…read more I Figured it was the bearing going out, but needed to make sure. That's when I turned to Yelp! After calling around the area for varying estimates and getting the song and dance that usually goes with repair shops, I decided to give Mike a call at First Choice. He was friendly and able to give me a ballpark estimate, but didn't promise anything until inspecting the vehicle. After inspecting the vehicle, he was able to diagnose the problem and then ordered the correct part. No pushy up-selling or scare tactics either. Before I knew it, my car was repaired and I was ready to get back on the road and back to work. I felt that I also paid a more than fair price for the repairs as well. Hands down I'd recommend Mike for any repairs that you may need for your vehicle. I'll make sure I call him first before considering elsewhere.

They were supposed to do an oil change and tire rotation. The tech broke my oil filter casing. The…read moreowner advised it was not their fault and after three hours of waiting, I was charged for the broken part. So an oil change and tire rotation was almost $130.

Express Oil Change is a great establishment. Law, particularly my mechanic, gave me some wonderful…read moreinformation about my truck. He was very honest and very caring to make sure I understood the important mechanics and maintenance for my truck. Most places I've been with my truck would just completely do the job WITHOUT asking if that is what you want to do. I love how I was given an ACTUALLY printout of my diagnostics of what is recommended and I can take it home and look at it. Came for an oil change which took 10-12mins. You definitely will be paying for maintenance but that is the price for keeping your vehicle in service and not broke down. It is honest service price in my opinion. Thank you Law for a job well done. I'm writing a Yelp review for this establishment as well. Get your routine oil or any issue for your vehicle done here. Law you the man!

On August 22, 2026, I took my vehicle to Express Oil in Grovetown, GA, for an A/C repair. The…read moretechnician diagnosed the issue, provided me with a quote, and told me the vehicle would be ready later that same day. Approximately 30 minutes before closing, I received a call asking if the shop could keep my vehicle until Monday because the repairs were not yet complete. I explained that I needed my vehicle that day. The caller stated that they would call me back, but I never received another call. I went to the location myself and found that my vehicle had been disassembled, making it impossible for me to take it home that evening. On Monday evening, I was contacted and told that my vehicle was ready for pickup. I arrived, paid the service fee, and left. While driving home, the hood of my vehicle unexpectedly flew open, causing damage to both front fenders. Upon inspecting the vehicle, it was discovered that several bolts had not been replaced and that the hood latch was missing. When I returned to the shop, I was extremely concerned by the lack of urgency regarding what had happened. No one offered an apology, and a manager was not available to address the situation. I was asked to leave the vehicle at the shop and was told that a manager would contact me. I never received that call. The following day, I returned to the shop and spoke with the manager, Terry, in hopes of resolving the situation. He asked what could be done to make things right. I requested that my vehicle be repaired, that I be provided with a rental vehicle, and that my original service fee be refunded. Terry stated that he would submit these requests to corporate and keep me informed. Later that day, Terry contacted me and stated that the shop's insurance would cover the repairs to my vehicle. Two repair estimates were obtained. While waiting for the repairs to be completed, I was able to drive the vehicle. Unfortunately, after driving it for several days, the A/C stopped working again, so I returned the vehicle to Express Oil. Express Oil subsequently took responsibility for having both the A/C repaired again and the body damage addressed. Unfortunately, the bodywork performed by the repair shop they selected was also unsatisfactory. The fenders had noticeable gaps, and the hood did not sit flush with the body of the vehicle. I was contacted twice and told that my vehicle was ready, only to discover that the A/C was still blowing hot air. Overall, Express Oil had my vehicle for nearly a month while attempting to resolve the issues. I eventually contacted the Regional Manager, but my call was never returned. Additionally, I never received the refund that I had requested. This experience was extremely frustrating and disappointing. I expected my vehicle to be properly repaired and returned to me in safe, working condition. Instead, the initial repair resulted in additional damage, followed by repeated repair issues, poor communication, and an unresolved refund request. Based on this experience, I will not be using this location for future vehicle services, and I cannot recommend it to others.

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.

Needed a tire plugged and apparently this is the only place in Augusta that'll do it. Everyone…read moretrying to patch tires now supposedly. Quality and fast service. Good value since it was the only place that still does this. Thanks!

Got me right in for a professional tire plug and patch. Price was extremely reasonable, and service…read moreand quality of repair was excellent, can't recommend them enough, thank you

I had a great service with the team at this location…read more In particular Bryan one of the mechanics was very patient with me. He took the time to listen to my story that led to the tire being flat . He even had the patience enough to put the tire hubcap on my tire when I personally forgot that the piece was in the trunk after he made the initial tire repair. Thanks Bryan for your patience!

We were on the road in our RV. We had flat on the way into town and had the tire changed at our…read moreHarvest Host location and went to the Goodyear on Sunday morning at 9:30. We were set with a new spare by 10:30 and off to visit with friend in North Augusta. Great service! Thank you! P

From the moment I drove into the parking lot until I left, there was outstanding customer service…read more When I turned off the street into the lot, one of the guys greeted me and asked what services I needed. I went in for an oil change and got my license plate light replaced. I've never gotten my oil changed anywhere but my car dealer in Virginia but being in Georgia now, I had to find a new place and somewhere close to work. I drove into the garage and waited about 15 minutes at the most while they checked everything in my car and changed the oil and bulb. Everyone was very friendly! The cost was pretty average ($39-$49) but I opted for the high mileage package since my car has over 100,000 miles. They also do military discounts here too. Highly recommend if you're in the Fort Gordon area.

This place doesn't know what they're doing. My dad has taught me things with a car and I only…read morebrought my honda to them because of vibration issues thinking I just needed a balance. After the service it was still vibrating so I took the tires off myself to find my tires were about to blow. They should have instantly seen that and told me it's not a balance issue that I needed new tires. Had they just told me that it wouldn't have been a problem, instead they let me drive off and if I kept driving a tire would have blown on me. I could've gotten into an accident and possibly died. I informed their management and cooperate about their poorly trained mechanics. When I confronted the manager and employee that worked on my car about the issue all he had to say was "I didn't see anything". Playing dumb, management refunded my money and I will never go back to this location again. They're the most incompetent, unprofessional jiffy lube I have ever been to.

I am the epitome of the term "girlie girl". I know the basics about cars and can tell you the…read moresounds I hear and what I possibly think is wrong. I came in to get my tire repaired but because it was plugged, I needed a new one..which meant I needed to just simply purchase a whole new set of tires lol. I was given a great rate on 4 tires, a warranty, and the roadside whatevers that are included in my package. An amazing deal compared to the deal I had gotten from Wal-Mart the last time I replaced all the tires years ago. There is an amazing group of workers and one in particular took the extra time to sit with me and explain things that the complimentary inspection found. She...yes SHE sat and explained in detail what I needed to have done right away versus what could wait and how long. She broke down the steps and processes each issue required. She kept me informed with each update on the timeframe left to finish up with my vehicle and everything. I didn't feel like I was just some girlie customer, but an appreciated and valued customer. Ask for Heather, she's so wonderful. The experience and customer service received here has been great and well appreciated. I would recommend getting an appointment versus walking in if you want a shorter wait, but either way this location is outstanding, the staff extremely knowledgeable and considerate, and the location is clean and well kept.

This location is dishonest and untrustworthy. I brought my truck in for charging system issues, and…read morethey claimed to run diagnostics, said the alternator was fine, and replaced the battery for $300. Within minutes of leaving, the problem returned. When I went back, a different representative admitted no diagnostics were performed and confirmed the alternator was the real issue. This shop engages in predatory practices and should not be trusted--especially on a military installation.