Between the diverse menu, delicious food, and a staff that always puts the customer first you get a consistently good experience from Iris and a quality of food and service that continually improves above and beyond your average pizza/sub restaurant. read more

I used to always order from here but as of today I probably won't again. When i received my turkey and cheese sub it had shredded cheddar cheese one piece of turkey and all lettuce. The Italian was a pathetic excuse for a sub cheeseburger sub had one piece of bacon. This place has become very cheap with the way there food is made. I don't know what happened Iris. read more

We use Iris for take out for salads and pizza. Ordered online yesterday and it was easy, seamless and the food order was correct. The food was hot and delicious. The staff is very pleasant. Take out is a crap shoot... sometimes we do not get what we order however, we have used Iris in the past and it has always been excellent. They are great! read more

Today was the third time we ordered for delivery. The delivery is prompt and the driver always friendly and courteous. The quesadilla was delicious, the taco salad lacking in ingredients (mine blows theirs away)- no shredded cheese, no green peppers, no salsa, taco shell oily. If you want sour cream or extra dressing its .50 a pop- . The Chefs salad was alright, nothing special. The chili was alright, if you wanted shredded cheese, onions or sour cream there was an additional charge for each item. The burrito went right in the dumpster after one bite, there was an awful taste (and I don't consider myself picky). The fries were limp and not very palatable. As you can see we tried multiple menu items in the three times we ordered, I wish it was better than it was. read more

The food is very good, but the lack of attention from the person taking the order is HORRIBLE. I used to order from Iris almost every weekday, but today was the last time I ordered from them. First time I ordered a veggie burger and asked for cheese, it was delivered w/out it. Another time I ordered a Haddock dinner, I paid full price for dinner, but received a tiny piece of fish. Another time I ordered a chicken parm, the chicken was burned. I called and spoke w/owner and he asked a few times if it was burned. I made sure to send it back. Today the owner took my order and I didn't receive my order as I placed it. I called and spoke w/him, the man argued w/me on the phone. I thanked him for his service, and the owner sarcastically said your welcome. I will never order from them again. Whatever happened to the customer is always right? He lost my business and the business from my office. read more

Delivery took over 2 hours to go one mile and the food came cold. The manager sincerely apologized and said that the next meal would be on him or he could refund our card.... he didn't give us a refund. So when we called to redeem that offer he said that he already paid us, yelled at us, and hung up on us. Yup, never going back there no matter how good the food is. read more

Tried Iris on a whim! Had been eyeballing their menu for a while. Finally tried them and Wow!!! Can't say enough good things! Food fresh, hot, delivery on time (Grubhub). But the salads, the Chile, burritos and subs that we've tried were excellent!! Hope they keep up the good work!!! Will be a regular!!!! I read more

HORRIBLE; ordered through FOODLER - called after an hour and 10 minutes and no food - person who answered the phone was on a high speed wobble frantically yelling how busy they were; they closed the kitchen; the food won't be cold - sooooo your still delivering the order we placed over an hour ago - Yes'yes! So our order was placed at 7:30 - I made the phone call at 8:40 - and at 9:25 I called AGAIN and CANCELLED the order - which he had no idea of the status anyways! I showed them a hell of a lot more courtesy than they showed me. If they closed the kitchen over an hour ago why was I still waiting for a small pizza and sandwich an hour after that?? I am less than a mile and a half away!! So at 9:30 we went scrounging in the kitchen for something to eat. No apology - nothing. I WILL NEVER ORDER FROM THERE AGAIN! read more

I love their Pan Seared Salmon dish! I am NEVER not satisfied! Their cheesecake is also great!

By far one of my favorite places to eat in the Medford area. I've gone here twice now and both times the food has been sooooo good! Highly recommend the turkey avocado wrap. And the people who work there are super nice. read more

Don't even bother ordering delivery with these people. Their delivery person is lazy and doesn't like to do his job. If I wanted to walk to get my pizza, it's right around the corner - I could do so. But instead, I ordered DELIVERY so it can be DELIVERED. They don't want to issue me a refund because their lazy driver is afraid of stairs. They're a bunch of liars and will do anything to take your money and leave you with nothing. SICK PEOPLE read more

Love the pupusas!!!!! Just wish they had them all the time! Deliciosos!!!! And they are the nicest people!!! Have since tried more dishes and all delicious! I'll say it again- nicest people! read more

I come here all the time! I always get a chicken quesadilla and fries! By now they know my order which is a bad sign. Haha. But it's a quick clean quiet place with good food and nice people for lunch. read more

Winner Winner Turkey Dinner 2015! We had Iris' cater an early Thanksgiving Dinner party for 15-friends, and we weren't disappointed. The food was hot and on time. The owner of the restaurant personally helped me. The turkey was larger than we hoped for, and the mashed potatoes tasted scratch made complete with a few home cooked lumps and buttery (not from a box). The stuffing, which was also scratch made, was traditional (no chestnuts, no raisins, etc.) The corn was also delicious and obviously cut from the cob. Personally, I'm not a fan of cranberry sauce, but cranberry sauce/jelly was included. We had enough left overs for 5 of us the next day read more

Food is actually really good however portion sizes are relatively small. The biggest complaint we have is delivery time, tonight we were told order would be here at 7:15 it arrived at 7:55. I would check it out if you live close to this place but I think the further you are the longer the delivery takes.... read more

This place is GREAT! Awesome food great staff. Delivery is slow at times, but usually peak hours which is expected... Everything else is GREAT! read more

This place is great. The people who own it take a lot of pride in their food. Their service is also great and they have never messed up my order. I also think the food is great. The grilled salmon entree is delish and so are their smoothies. They just started doing papusas which are also great. Great menu line up. read more

Great Food! The sweet potatoes fries were amazing and so was the quesadilla. My boyfriend and I ordered from there Sunday and the delivery time was very prompt as well! Will definitely be coming back read more

The absolute best fried seafood and customizable! I visited mass and wanted fried seafood. This food was flavorful, served in a large quantity, crispy but not overcooked and fresh. The person taking my prefer is always polite and never forgets any of my custom requests. The fisherman's platter will not disappoint you. read more

Ordered chicken parm with pasta and garlic bread. The chicken was not cooked well, not tender at all, and a little rubbery. The pasta was meh, and the sauce was over seasoned. The garlic bread was basically a sub roll with garlic and a little butter. Not toasted. Not with the $10, and there's much better places to order from nearby. read more

Everything here is great from the food to the service! Best Pizza from Medford to Everett

Food is perfect is pretty good here and fair priced. They work fast and make sure you enjoy your meal. Eating in the restraunt is better than delivery. read more

I've only ordered 3 times but so far I'm pretty pleased. I love the grilled salmon dinner, it's delicious and the portion of salmon is worth the price (though I wish they gave more veggies). I also really enjoyed the potato skins but would not recommend the burger. Overall the staff is nice and the service prompt. read more

Really love the food! They're nice people and they have very nice delivery driver i would definitely recommend this restaurant to all my friends they definitely deserve my 5 star rating for the quality and service!! read more

Very friendly and sweet cashier, delicious pizza and made my daughters day when I realized they make Oreo milkshakes, which are perfect on a 90 degree day! read more

I've been in Medford for a year and a half, and for a year and a half, this has been my favorite local restaurant. Originally it was Hot Cheese or Extra Cheese (I forget which name), and the only thing that's changed is the name. The owner, the people, the food, all still top-notch. I don't know the owner's name, but I see him at the cash register every time I go in. That man always has a smile on his face. Last time I was in there, he was talking to another of his regulars about some upcoming new options for the menu. The Cheeseburger Pizza and the Jalapeno Hamburger are my two favorite menu items. My girlfriend is a vegetarian and she likes the hummus rap. I've ordered in person, over the phone, and with Foodler, narry an issue here. read more

This was one of my favorite spots to grab a bite to eat. Not anymore. The first bad experience was with a fried fish sandwich. I always got a decent piece of fresh fish. This time they served me what appeared to be 3 small pieces of fish nuggets. They were overly cooked, saturated with grease/oil, and didn't even cover the entire bun. The fries were not edible. Everyone has a bad day so the next time that I went there for a fish sandwich and mentioned my bad experience, the owner claimed that his fish supplier told him that it wasn't a good year for fish. I ordered the fish sandwich again and it wasn't as good as always but better than the fish nuggets experience. This week I ordered a bacon, mushroom and swiss angus burger basket w/steak fries; one of my favorites. The burger was cooked to perfection but the steak fries died a slow death in the deep fryer. They were so saturated with grease/oil which seeped out of the fries and saturated the bottom of the hamburger bun rendering it inedible. If I go back, and that's a big if, I will only order the carne asada. read more

The staff is super friendly and provide great customer service. The pizza prices are reasonable and comparable to any joint around the area, sauce is very good, cheese is good, but where they lose me is the crust. The crust is just never crisp. It's always doughy. It's not a once or twice thing. It's consistent when I have come here (at least 10 times). I am not sure why it doesn't but it just doesn't get cooked enough for me. read more

iris is great, we order from them regularly and every meal is delicious and they are incredibly fast for delivery. they were the first place we ordered from when we moved into the area and are so glad we did. they are fresh, yummy and healthy comfort food. read more

Ordered via foodler and due to an error on foodler the number listed for them to call was 317-xxx-xxxx. Anyone in mass will tell you the area code is 617 not 317. Due to this mistake the restaurant claims they spent 15 minutes trying to get in touch with me calling the 317 number. Calling that number you get a fax... Clearly should be an easy understanding to try 617 the actual area code. Instead I was never contacted by foodler or the restaurant. I called both an hr an a half after my order to have a rude gentlemen pick up and tell me they will not redeliver my order and that this was on me. That the $19 order plus my $2 tip was not enough for them to come back so it was on me and they would not issue a refund even though I have no car to get to the restaurant to pick it up. Foodler even asked them if they could refund the order as it was a one digit off but they denied the request from them as well. Business must be great over here if they have to fight customers for $20. I won't ever be ordering from here and neither will a lot of their previous customers. read more

I order all the time GREAT burgers ,chicken burrito supper

Iris is great! This is our go-to place for pizza and wraps. Whenever we order from here the food is delivered very quickly and looks good/is hot. When eating in the restaurant, the staff is super friendly and nice. They also have some good vegetarian options which I definitely appreciate. Highly recommend! read more

Nice people, great food! The staff really seems to take pride in what they do and the restaurant is always neat and clean. I like the variety of salads but subs are good too! There are a number of places close by in Haynes square but Iris is my first choice. read more

Who wants cold food !!?? Ordered food from here, waited 30 minutes after the expected delivery time to see my if the driver left and finally got a call back from the driver ten minutes later telling me he rang the bell when it says "do not ring, to call" and he tells me he doesn't have a phone, chuckled, and that he will be at my house in 7 minutes -_- random amount of time but whatever I canceled my order because who wants their food cold !? I also ordered in the past their "spicy fries" we're regular plain fries with buffalo sauce. Thought id give them another chance but never again read more

I love this restaurant! Best chicken salad sub around :). Great and kind service. Always very friendly

I work in this neighborhood a few weeks each year and I have always been disappointed by the lack of lunchtime options available. I like pizza and subs as much as the next guy but it's still disheartening to find only variants of pizza and fried at sixty percent of the lunchtime restaurants within a three block stretch of Salem street. It got to the point where if a restaurant even looked like a pizza place, I would just pass it by. Luckily, I found a credible review on Yelp for Iris, a place I had rejected several times simply because it has that pizza shop vibe. After checking out their online menu, I decided to try one of the salad offerings, and I'm glad I did! I chose the Baby Spinach with Apple, Fresh Mozzarella, Glazed Walnuts, and topped with Grilled Chicken. It was wonderful, crisp, and beautifully presented and plated; a bargain at under $9.00. I had a similar salad yesterday at Aquitaine in the South End, also wonderful but half the size and twice the price. Iris is an unpolished gem that deserves your attention if you are in the East Medford area. read more

Menu is "typical" takeout/delivery place, but the quality is much better. Nothing is gourmet, but it's a cut above the average. The owner is really nice too. read more

pretty decent place. nothing too far above average but haven't ever really been disappointed. and I will agree with the other reviews that compliment the friendly staff. haven't tried the seafood yet but due to the reviews I think I may give it a try read more

Food is delicious, people are super friendly, very clean place. I went there a couple times, and definitely will be back often. Congratulations Iris! Loved the all the meals I had there! Liliane read more

Great spot for good food and friendly service. The rueben was excellent. My girlfriend likes the chicken kebab wrap. We love coming here.