Great service. Fair prices. Fast response…read more Don't pay for AppleCare. Pay these guys instead when something happens. It will be chaper, faster, and you'll have less stress. And...you don't have to schedule a Genius. Just walk in and get your device fixed. Five stars. Support our "Right to Repair." https://www.repair.org/stand-up

Fast and honest service. I've used them a few times. I've had them replace a battery on my Mac and…read morereplace an iPhone screen. They do good work.

OK, so I'm a Verizon Customer. I just got a brand new replacement phone through insurance. I'm at…read morethe Verizon store about two weeks ago to get it activated. Have a great service at the Novato Verizon store fine Employee named Jake look at the Verizon Vato store reviews. I wrote one, anyways while I was there I'm at this really nice lady who was new to Verizon her. Her husband lived at point Reyes. I've been with AT&T have spotty service and migrated to Verizon. Love the service and she was there to get some help. We got to talk and she was really friendly. I'm very friendly and she told me about Shannon and Cell tablet computer store. She said she went in there at various questions bought a phone case and spoke super highly about how friendly and helpful they were at Sonoma tablet computer shop and she definitely recommended me to go to the store to get a phone cover case I've been putting it off I did call about a week ago and the phone greeting and friendliness was top shelf but I put it off until today. I just went in a really super nice young man by the name of Amrit is the employee that helped me. I've got a 13 Pro Max. He showed me some of the options they had. There was one that really stood out was a really nice green vibrant color, but functionality is the most important thing in the case, you recommended and it fits perfect functionality is perfect. The screen is flushed with the case and I love the color and it has a kickstand. The pricing is excellent. I literally couldn't be happier with my overall experience from the time I walked inAmrit said hello determine what my needs were was a great tour guide to show me what my options were. I checked out using my phone with the case on for about 10 minutes. He was very patient very professional as to find any questions I ended up buying the case had pleasant conversation while doing the sales transaction thanked him for being awesome and it's my first time coming to this store and they seem to do a bunch of other stuff with like computers and you know tech stuff there are multiple customers coming in with various technological needs and I'm just glad that I met someone who told me about the store. I never knew that they were here right on the outside of the United market on Saint Francis Street miracle Mile. Anyhow, do yourself a favor if you have any kind of technological computer, Phone needs there of check them out you'll be in great hands. One guy came in to get pricing for something and when they told him what the price was, he said wow that's cheaper than this other place. You know significantly cheaper to do the same work so I think just a really a cool place give him a call go down and check them out. I think you'll be glad you do.

On the 8th of September, I took my Ipad in for a screen replacement. It was completely shattered…read morefrom a drop. Jonathan quoted me a fair price over the phone so I dropped in for the service and waited until it was done. Because the price was fair I decide to also install a screen protector to add to their business for my charges. After leaving and having the time to inspect it the work better, I found a fingerprint and small smudge under the screen. I called them promptly and told them I would drop by next Monday the 15th on my day off. On the 15th after removing the screen protector, which is where I thought the fingerprint and smudge were, Armit informed me it was actually under the new screen! ‍ Instead of handling it at another time, because he was alone and a little busy, he attempted to fix it by doing a rush job. Instead of removing the entire screen, he lifted only the corner and tried to reach in to wipe clean the smudges. Unfortunately, now it's worse. When I called in and spoke with Jonathan last week around Wed/Thursday, he told me he'd call me back to schedule a time when it can be done properly. A week later that call never came and I called yesterday on the 26th of September and asked Armit to have Jonathan call me. No call received... I'm sorry to say that these actions are indicators of poor service when the work is not done properly. I am disputing my charge with Credit Card since no genuine effort to resovle this problem correctly has been made: Richard B

We came here on Monday, April 6 to get my older brother's phone screen fixed, and the experience…read morewas honestly really frustrating. We arrived around 9:30 AM since the sign on the door says they open at 10:00. We waited, and by 9:45 a couple more people showed up too. When 10:00 came and went with no one there, we started wondering if they were just running late. Someone checked online--Yelp and the door both said 10:00, but Google said 11:00. So we all decided to wait it out. By 11:00... still no one. The shop never opened. We ended up wasting an hour and a half of our morning waiting around with no communication at all. That's the most frustrating part--if hours are going to change, even for one day, there should at least be a sign on the door or an update online. What makes this harder to write is that my brother has been a loyal customer here for a long time. He's always trusted this place, has had good experiences with the worker, and the pricing has always been reasonable. They even spoke the Friday before about getting this repair done. He mentioned the shop would be closed Sunday for Easter, but nothing was said about being closed Monday. I understand things come up and schedules can change, but not communicating that to customers--especially regulars--is disappointing. We do appreciate the past good service, but this experience was really frustrating and a big waste of time.

Wow !!! At a time when tech leave you in a loop of voice mail hell. These guys go the extra mile…read more The replaced the battery on my iPod pro. Then it had issues - they took care of it m. Great communication and follow up worked overtime on if and made my travel deadline. Thank you !!!

Called a few places and this business had the best price, but all are quite comparable. The best…read morepart was that Tor arrived in like less than 5 minutes because he happened to be down the street. My phone screen was fixed in probably 10 mins. He also pointed out some things wrong with my previous screen replacement. He was really quick and seemed like a good, interesting guy to chat with. Thanks Tor! I'll definitely recommend you to others and come back next time I need something! This was the most convenient phone repair service experience I've ever had!

Idiot owner, called me 5 times to clarify same thing, bad communication and terribly high prices…read more Do not recommend! Went with another service for $30 less and 0 BS (mobile fix). Check attached for response to Yelp review Edit: reply is full of lies and damage control. Confirmed once to make sure battery was OEM (check screenshots for full conversation) and was polite over the phone until owner started verbally harassing me. Hung up after realizing they weren't going to do the service after scheduling an appointment for today at 12 (which they backed out on for no reason.) confirmed I didn't care if battery was OEM or not, and was just curious. More information: I only confirmed with this business that it was a battery replacement because they initially had forgotten the service I had requested (battery replacement, and they texted me asking if I wanted a "screen replacement", lol...). Also the people I talked to on the phone had initially quoted me for 115 pre-tax for the replacement, but when I spoke to them yesterday, owner tried to pull a fast one and quoted me for 125 (hence my confirming the price as well). After refusing to pay this price he went back to his initially quoted 115. Not a big deal, but it's funny that they tried changing an agreed upon price last second, lol. Scummy business practice honestly, and their replies and comments speak for themselves. Just shady people trying to scam customers. Save your time and money and pick another business! happy holidays!

Ordered a battery online for my car through Batteries Plus. Later discovered I needed an…read moreadditional one for under the trunk. Car has two batteries. These guys were so helpful! They installed it for me and installed the one I ended up having to purchase through Mercedes since it wasn't in stock with them. I was very impressed with this kind of customer service. I'll definitely recommend them to others!

Friendly, helpful, knowledgeable people working there. Prices are reasonable. Been shopping there…read morefor years.

I was sent to this ubreakitifix to exchange my broken phone for replacement and was left without…read morecommunication, in a town I had no idea of where I was, and sent to a location I couldn't find, completely stranded BECAUSE THEY DEACTIVATED MY PHONE and didn't know how to transfer my data to the replacement phone! They told me to go to an AT&T store, and that they could help me! ...and couldn't even print out a map showing me how to get there! I had to ask strangers on the street to help me navigate! That's ridiculous! Once I finally reached AT&T, they activated my new phone and transferred my data within five minutes! An entire afternoon wasted!

Vick was amazing he fix my phone right away, he was so helpful thank you so much for make my…read moreexperience incredible!!

This is a really great somewhat hidden gem in downtown Novato. It's easy to drive down Grant and…read morenot even though that it's here but their service is fantastic and their prices are good. If you need any help with your computer or cell phone, this would be my recommendation for your first stop. More than once I've brought in a phone, thinking it needed to be repaired and they were able to clean it and take care of my issues.

I went in to change a setting which he did in minutes. Then he attempted to fix an email problem…read morefor me, taking 15 or 20 minutes. He couldn't fix it because the problem was with Comcast. He was knowledgeable and very nice. He didn't charge me because he didn't fix the Comcast issue. I will be back! Highly recommend this business!!

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!

Gary was great! He provided quick service at a very reasonable price. I highly recommend! He fixed…read moremy iphone 16 pro max cracked screen in 30 minutes!

Gary at Wireless Options is friendly, fast, very responsive, and best of all, he knows what he's…read moredoing. I had a Google Pixel 9 Pro XL that just came out and was so new no one else could work on it. He pointed me to the correct place to get an OEM factory replacement screen (not Ebay!) and installed it quickly and correctly for a very competitive price compared to other people I messaged. Would recommend. I attached a pic of my old busted screen. No point in attaching one after it got fixed, just google "picture pixel 9 pro xl" because there's no difference from the factory version.

Louie has helped me quicker than I expected very friendly. Great customer service.. brought my…read morephone back to brand new. Highly recommended. 10/10

I wish people worked harder to just fix a broken piece of glass on an iPhone…read more I now understand Mobile Kangaroo (as the Apple authorized retailer) requires it to be "Apple-approved glass" but seriously it's just a piece of glass on a working phone that doesn't need to be replaced, just fixed glass. Now I have to keep working to find someone / somewhere that can just fix a piece of broken piece of glass on my iPhone that still works fine.