Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

There are only 2 people working at the store. Came and waited for almost an hour and get no help. I…read morehave been to multiple stores but this is the first time I had to wait that long. Understood that they are helping other people but really they can't speed up or offer some other solutions. There are 4 or 5 people after me and still waiting. The people working here taking their sweet time talking and chatting to the customers. Maybe if they focus on their job, it will get faster.

Very very very worse service today, 9/5/2025 at this location!!!! I understand now why everybody is…read moreleaving AT&T. WORSE CUSTOMER SERVICE EVER!!!! I went there today, there were only employees, no customer besides me and LUCIO was seated, with zero minimal will to help me. Yes, I wanted an agent to help with my account and he managed little to zero effort to even wanting to help! The new phone carrier people were tremendously helpful! Although I spent all day there, they helped and were patient! I do NOT recommend AT&T to nobody! Even their phone support SUCKS! They make your life hard for information you desperately need, transferring you from one department to the other just willingly wasting your time! DO NOT RECOMMEND!!!!

Sabih was amazing! Good and fast service. Will be back for a new phone plan!!!!! He was great!read more

I found these guys on Facebook marketplace. I was buying a phone for my partner for Valentine's…read moreDay. They have two locations which are both a stretch from where I live. It would take me almost an hour to get there but they had a good deal on iphones so I went ahead and drove to the SW location. I went to buy the phone and did not put my SIM card in to test it, BIG mistake. The lady at the register told me it would work once he put his SIM card in. Unfortunately, the phone was locked. After a few days of calling the store and trying to decide when we could return to see if it could get unlocked, we finally made it back to the store to get a replacement. The owner is a very kind and fair business man. He worked with us to make things right. My bf has a new iPhone 11 Pro Max and he is sooo happy! If Cell Repair is unable to fix whatever is wrong with your phone, they do offer other options. We are satisfied with our purchase!

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

I visited this Verizon store yesterday after 4 pm to get assistance with opening a business…read moreaccount. Unfortunately, the customer service at this location was extremely disappointing, and I left feeling uncomfortable and judged. * Background: I had been told by a Verizon representative over the phone to visit the store because the online link I was sent was not working. * In-Store Experience: When I arrived, I explained my situation to the representative at the door. Instead of helping, he dismissed me, saying everything had to be done over the phone. This was confusing since I had been told otherwise by Verizon's online support. * Lack of Support: I asked if I could call Verizon customer service while in the store, and he reluctantly agreed. Over the phone, the representative guided me through the process and confirmed I needed to submit paperwork. The in-store representative, however, showed no interest in helping and acted as though I was lying when I explained that I had been approved for a business credit line. His facial expressions and comments were unprofessional and made me feel judged. * Outcome: Despite being approved and ready to proceed with my purchase, the lack of support and dismissive attitude from the staff made me so uncomfortable that I walked out. The online representative was professional and helpful, but the in-store team seemed more interested in chatting with a police officer at the front door than assisting customers. Final Thoughts Customer service at this location is unacceptable. I was prepared to pay out of pocket and use my new business credit line, but the staff's behavior drove me away. Respect and professionalism should be the standard, especially at a customer-driven business like Verizon. Because of this experience, I chose to go with AT&T instead. In 2025, judging customers and failing to provide basic assistance is simply not acceptable. Everyone works hard for what they have and deserves to be treated with respect. Recommendation: Stay away from this Verizon location. The representative name is Tommy / William he gave me two names which I thought was weird as well

I've been To this location 3 times. Twice for my phone and once with my spouse for his phone. Both…read moretimes my phone I have received terrible customer service and they rush you out of the store. I came in for assistance with getting my phone fixed and they told me to do it online. I came in for you to help me do it. If I wanted to do it online myself I wouldn't had come in. I've been helped by someone different every time I've been in the store. There's only two people who actually help and do their job and don't just send you home to do it online or call the help desk.

I had a screen replaced on my laptop. Great honest price, fast service, excellent work including…read morecleaning my laptop and making sure everything was working properly.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

I have been here a few time as it is the closest physical T-Mobile store to me. The server has been…read morehit and miss here. But they have always result the issue the same day, so I will take that as a win in my book.

I see why they got bad review like dude it not the 1st I been with T-Mobile and I trade in my…read moredevice every 2 years. If only I knew his name but how can you not see my iPhone and tablet on my own damn account! Bad experience ever.... No one should have to leave the store with no help! Not that but I ask nicely to let me talk to her and I don't need to talk to the one that don't know what going on! And worst is man long ass waiting! I rather shop at another store than coming here! Also there this one lady that was busy with IT was so rude to customer saying I can't help you with out your phone number yelling at her, in that case don't work there. T-Mobile support should have full access to pt account and respect anyone that walk in that door. Help them feel welcome!

Other than a communication error everything was pretty solid. Super nice customer service. They…read morehelped me through the entire process and things are back to the way they were! Thank you.

Horrible customer service in any language. Chinese, English, etc. they really don't want or…read moredeserve your business.