I've been having issues with my phone not charging, or it would begin to charge and then stop…read morewithin 3 to 5 minutes. I brought it into the store to have them take a look at it and see what they can do. The salesman Jacob was fantastic! Very friendly and knowledgeable! After opening the phone, Jacob took the time to try several different scenarios that might be the root cause of the problem. He was very open and honest about the issues with the phone and his limitations as to what he could and could not do. Unfortunately we still could not get to the root problem as it was an issue with the motherboard. Jacob did not attempt to sell me any unnecessary services or equipment, which I have found to be extremely rare! If I ever have anymore problems with my iPhone, iPad, PS4, etc., I will certainly be coming back to this store!

Scam!!They first replaced my screen and it was figity leaving blue marks my fingers touched & had…read moreto go back same day they replaced 2 weeks later my phone turns black after on charger! no picture I go bck owner "inspects it" with eyes wipes phone over and over a couple minutes then states warranty is voided "hairline crack" and wanted to recharge me $181 then offers $140 after I paid $181 2 weeks prior! Took to another shop and they said plastic was left inside last repair

I took my computer in for a battery in April 2024 and just now June 2024 had to pick it up because…read moreit never worked properly after battery replacement. They never called me to inform me about anything. Now computer does not work properly! I don't advise anyone to use the location on Westheimer!

If my daughter could give it 0 stars, she would. she took her phone and I-watch to get fixed, and…read morehe took her phone elsewhere to get fixed. Then he put an orange back on her iPhone, and her watch has never worked. her phone doesn't even connect to her watch, and her phone doesn't work. He doesn't return calls, and he gave her the runaround for months, and now he just blocked her from calls and text! she does not recommend this shop to anyone he doesn't know how to do honest business. she will be reporting this Business to the BBB.

Heads up. Be aware-…read more I took my phone here for speaker repairs that accidentally dropped a little bit of water a year ago and finally decided to take it here and there were delays along with non authorized fees. I was asked to leave it as they need additional time for repairs. Upon returning the next day, to pick up my phone the screen along with screen protector was broken. The shop didn't cover the cost nor repair it and added the fee for a replacement screen. As I'm using it that night, it felt very hot (overheating) specially as it was charging. When I touched the screen there's a shadow/ghost then an unresponsive screen appeared. I returned the next day and the they preform a hard reset. I mentioned to check the battery since it's overheating and his response was " after so many updates the battery swells" My IPhone didn't have this issue when I originally dropped it off but after the "so-called" repair to my speaker issue along with breaking my screen, additional issues arise. I don't recommend this established because my speaker still isn't fixed, and was charged additional for "screen" repairs that the tech caused along with damages to the batteries. Never had issues with my phone now it freezes and I have to do a hard reset every time it freezes for taking my phone here. iPhone 12 Pro Max.This place is highway robbery.

I had a battery that was going bad and a busted back glass on my iPhone 14…read more Made an online appointment to fix both. Total cost was $250 plus tax. Back glass was $150 to replace and battery was $100. My appointment was at 12:30pm on a Saturday and I picked up my phone about 4 hours later. Back glass looks nice. Guy working on it was friendly. Battery honestly doesn't seem that much better, but you can tell it was replaced because IOS complained about it after turning on my phone. Their prices are about average. Online reservation and service selection was super easy. And folks working there were nice. Highly recommend.

Outstanding service and quality! A friend recommended this place to fix my cracked iPhone X screen…read moreat a reasonable cost. I arrived right before they closed but I wasn't rushed; they stayed open to accommodate me and did a great job. My phone looks brand new!! They also sell iPhones and accessories!

So disappointed with the service at the Cypress Creek Pkwy location. I went and got my screen…read morerepaired about 3 months ago and the worker at the time told me that it had a year warranty on the screen, even with the back glass of my phone being cracked. So now the screen is coming off my phone and it has gone black. I went in to get it fixed and was told that the warranty is not going to be honored because the back glass is cracked. The glass hasn't cracked anymore than it was before because we bought an otterbox case for it when the screen was repaired. If you go get your phone repaired here make sure they explain the warranty correctly the first time.

beware of false advertising, no receipt, no warranty, and Johnny deliberately took parts out my…read morephone and then tried to tell me my phone that was purchased straight from factory came like that. he scammed me out my money, my time, my gas, he's unreliable and definitely incompeten! 04-2025

SCAMMMERRRR SCAMMER This man is NOOOOO GOOD, I trusted him…read morebecause he was old , he sold me a phone that can not be activated because the phone don't connect to WiFi at all it's damaged I asked him to make it right he stop responding I made police report

Would give this place over 5* if possible. Totally worth the drive. Went in to get a cracked iPhone…read morescreen replaced. It was done in under 10min and with a very good pricing. Very pleasant and helpful as well. Would definitely recommend this place to anyone and everyone. My phone is as good as new. Extremely pleased. Thank you!!

Phone was fully functional, just had a cracked screen…read more Repair not done on site. Mailed away. I came back a week later and it still wasn't done. I asked for the phone back as it was, but the phone was no longer on site. Even after a week, I never received the promised call back that it was done. I returned over two weeks later. The store says "Open", it's after opening time, but no one was there. Terrible experience, especially since it wasn't ready as promised and I had to make multiple special trips to get it. I'm not believing all these positive reviews. Receipt included as proof of transaction.

I had a virus issue on my Samsung S23 ultra phone that was causing pop-ups, slowing down the…read moredevice, and making it difficult to use. I brought it to Cell Geeks Rayford, and their team quickly diagnosed the problem and removed the malware completely. The technician was knowledgeable, professional, and took the time to explain what caused the issue and how to prevent it from happening again. My phone is now running fast, smoothly, and like new. Highly recommend.

I brought them my beloved Nord n200 along with my SPARE nord n200 and asked them to fix the screen…read more(& assumed components as well) - ***the phone is $89 on every single site & I told the guy this in addition to that I used to work for SPRINT - he proceeded to fix the screen for $134 & NEGLECTED TO TEST A SINGLE COMPONENT or use any parts from my non-working spare phone - just SHITTY!!! (he had the pass word & knew I had the same phone for spare parts - etc) -- the plug was not working when I got it back & he RAPED ME FOR ANOTHER $80 - IF I WANTED A PAPER WEIGHT, I WOULD NOT HAVE BROUGHT THE DEVICE TO A PLACE WHO DARES TO CALL THEMSELVES "CELL GEEKS" --- STEER CLEAR OF THIS PLACE - NEGATIVE 5 STARS I believe it is ON THE INDUSTRY pro to protect the consumer from doing the ridiculous (UNLESS there is some gawd awful amount of bitcoin & that is the only device that can access it) -- I understand my responsibility, but THIS COMPANY DID WRONG FIXING THE THING TO BE A PERPETUAL PAPER WEIGHT knowing I could buy it anywhere foir $89 AVOID

Kintech is located off 290 off Jones Road in the shopping strip that houses E-star Chinese buffet…read more It's right next to it and you cannot miss it. There is ample parking available outside. Once you get inside, it's a really cool shop with a chess board, netflix, lounge-y seating, and H2O which I think is a nice touch and really should be mandatory in all Houston shops as it feels like you are walking on Jupiter outside almost year round. I was greeted immediately on both visits with a pleasant professional demeanor. I came into Kintech to get my dad's iPhone 5's battery fixed. The battery kept dying within minutes of being charged. Even after it was charged to100%. I took the iPhone to Kintech because of a recommendation and I got excellent service. Unfortunately the phone was worse this time. However, I took the phone back and they replaced the battery free of any additional cost and gave great customer service. If it wasn't for my friend, I wouldn't have ever known about Kintech. It might be a little out of the way for people that are not from that part of town but it's really a cool shop. It's great for cell phone repair with good service which is really hard to come by. They also have vapes and computer repair available (Windows & MAC). If you check-in on yelp you get a discount off your total. Can't go wrong. HIGHLY RECOMMEND IT!

I used to come here because it was affordable and they did a great job replacing my phone screen. I…read moregot my phone screen replaced a few months ago and not only has the price increased but they didn't properly fix my phone screen. The top right edge of the screen didn't seem properly aligned but everything was working fine (and I made the mistake of saying I didn't need my receipt) so I left it as is. Over the past months the screen has just come undone from the phone entirely. The camera is fuzzy, Face ID no longer works, and the screen will often stop responding to touch. If you have the money for it get your screen replaced by apple directly, it might cost a bit more but at least you can be certain the screen works and you will be able to trade your phone in at a later time for a discount. Apple won't take any old phones unless it has a "certified apple" screen.