Tom fixed our computer many years ago. Guess what? It's…read morestill working great!!! Thank you again!!!

I've used Tom twice to fix my lab top and I couldn't be any happier !…read more The first time, I had a black screen with lines going through it and he was able to fix it. The second time I had some type of windows update malfunction that wouldn't let me go past a blue screen and again Tom was able to fix my computer without compromising any of my precious photos of my children. I highly recommend him and will continue to use him!

Good communication answers any questions you have best pc I got builded ....................read more

I have used and referred this company to several of my friends. I'm certain you will find their…read moreknowledge, professionalism, and quality service with a smile a great benefit to tech needs!

I was apprehensive at first when I saw the location, but it was a wonderful experience. I bought my…read morelaptop in 2013 and it started messing up on me about 2 years ago due to a virus. I searched for awhile for a comp repair store. I even called Best Buy Geek Squad who wanted to charge me $150 or pay $200 to get a 1 year repair warranty for up to 3 devices. I spoke to this guy behind the counter at Reboot Remedy. He told me how much it would cost which was significantly less than what Best Buy was offering. He also suggested updating my Windows and Microsoft to the latest versions, which would only cost $25 more. Due to the virus being pretty bad, he completely cleaned up my laptop...even removing some factory apps/folders that I never used. The files, pics, etc that I wanted saved, he put it in a folder for me. I was impressed that it only took 1 day to fix, not to mention, he called me first to give his suggestions and to let me know the price before doing anything. He also added links on my Google Chrome that I asked for and he also added an app on my cell phone! Everything done under $100. I will definitely return for future issues and recommend this place to family/friends for any comp or cell phone issues!

These guys are great! The computer repair shop I wished I found sooner. They charged a reasonable…read morerate. Additionally, they explained everything they did in understandable terms (I am not a "computer guy") and not condescending. Further, I had two cell phone problems which I wanted them to fix. They said this could easier be done with a $5 part and reinstalling the O.S. A different shop would taken advantage of an easy fix. Reboot Remedy reminds me of the repair places I used back in smaller towns; great customer service and reasonable charges. I had a laptop with a screen that stopped working. A different shop quoted $150 without even looking at it. Reboot Remedy told me it could be different issues and charged a small fee. They took the laptop apart, checked all of the connections (memory, motherboard, etc.). The laptop was repaired was repaired in a day. $43 to fix.

Bought a custom built PC from one of the many custom builders…read more I had brought my brand new custom built PC in to PC parts and service as I had a couple of questions about hardware and cable management, since this was my first custom built computer. Gary was extremely helpful and very knowledgeable when it came to answering my questions and it helped me increase my knowledge on various subjects. All in all, this was a very positive interaction and I would not hesitate to bring my PC here in the future (Once my warranty from the custom builder expires) for repair.

Fast and knowledgeable. Better support than Big Box…read more Staff is friendly. Prices are very fair. Will do business again. Definitely would recommend to anyone needing an upgrade or clean computer.

I appreciated the help that Sam gave me with my computer My personal information had been hacked at…read moremy at work, He was kind, thorough and supportive. I would highly recommend this business for this reason.

I brought in my laptop, and told them my laptop would not turn on with my charger, but it turned on…read moreand worked with my wife's charger. I thought that they would check it out and sell me a new charger. Instead, they told me the bios was defective on the motherboard. I was charged $150. Of course, when I brought the laptop home and plugged my laptop in my charger, in did not work. I went to the store, and told them about it. The tech called the owner, and at first, they spoke English and then continued the conversation not speaking English. They did not admit their mistake or give me my money back. Honesty is important to me. TRUST was broken.

Fast and very responsive, detailed explanation of the job and great value for the service!read more

Used them to troubleshoot my computer which was starting to have issues…read more They did the trouble shooting that day and offered 2 solutions. I chose to have him build me a new machine. Very reasonable pricing and he used everything he could from my old machine. The new machine was done the next day and runs great and looks great. Will use them again as they did not try to push extra equipment on me and did the work quickly.

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

Excellent quick computer repair! Always friendly and fair pricing. My go to place for parts and…read morerepairs

Jay was very prompt and professional in his response to me contacting him. He had repaired and…read morecleaned my laptop, and had returned it to me in less than twenty four hours. He was very nice and kind, and his price was very reasonable, unlike Geek Squad. I highly recommend Jay for computer and laptop repairs.

Repair Desktop: Dell XPS- issue does not turn on, due to power surge/ storm. I reach out to Jason,…read moregreat communication by email. He order a part for the power issue, set up time to come to house to install. Jason greet me with professional. Stated who he was, greet with a hand shake. Starting working on the power source issue, also clean up lots of dust, took it outside. Set up the computer, still no power, motherboard is bad. Removed the Drives, now the tower is ready for recycling. Provided several options. He set up a laptop, we just happen to have external drive. Jason transfer the data to the new drives. Provide great information and explained how to use the drive. While waiting for the data to transfer, Jason was very respectful, kind, understanding. The value of resources in our community is very important. He save use a lot of money & time. I am very pleased with the customer service he provided. I highly recommend and will definitely will be reaching out again.