My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

I read the reviews and tried this place. 1/2 the price of the Apple Store. And twice as fast. He…read moredid a Great job.

This man is awesome fixed my screen in 20 Minutes. Prices…read moreare great. Has a nice waiting room as well. Highly recommend.

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

I asked for a service quote for my macbook pro, I had ordered the screen part from a different…read moreseller online and I asked if they provide a warranty; they do not provide warranty and they advised that i get the part installed by whom ever i ordered the part from, pretty unpleasant experience

I have repaired my phones here, they work really fast! Also I switched my phone carrier, they have…read moredifferent options and good deals!! I strongly recommend this place!

This is honest and straight to the point place. I went to another phone repair place and was quoted…read morealmost $300. When I walked in I explained my problem & was quoted a very far price. The worker was very nice. To fix my iPhone 16E only took less than two hours. I would come here again for screen repairs.

Buyers Beware I brought my smartphone to Phone Repair…read moreAmbulance (Westchase) on July 27th for a battery replacement. Their employee was obnoxious and overconfident. Once I returned home my phone read "NO SIM CARD FOUND" and the phone edges were chewed up. This same employee forgot to re-install the "SIM CARD" which disabled my phone for nearly 24 hrs. I returned the following day and this same employee tossed this SIM CARD onto the countertop causing the SIM CARD and SIM CARD HOLDER to separate. I walked out disappointed and noticed the phone still read "NO SIM CARD FOUND" while at my vehicle, so I walked back in and this employee stated, "You forgot your SIM CARD." This employee damaged my phone's backplate, failed to install my SIM CARD disabling my phone for nearly 24 hrs, and never implemented any professionalism or integrity. He then blamed me for all his mistakes. Once home I inspected my phone more closely and noticed more damage done by this employee taking my phone apart to install the new battery. I reached out asking for assistance with the damages, and I was ignored, therefore I wrote them a negative review. This employee eventually returned my call putting all the blame on me and stated I was rude. I asked to speak with his manager and he refused and hung up. A few days later his manager called me, but only spoke broken English. His primary concern was having me delete my negative review and he had no interest in his employee mistakes. Plus, this Phone Repair Ambulance (Westchase) manager refused to replace my phone's backplate his employee broke until I agreed to delete my review. I decided to watch a YouTube video and even order parts from Amazon, and NOT delete my review. Phone Repair Ambulance (Westchase) is extremely unprofessional and has zero integrity. These two (2) employees are essentially criminals, therefore Buyers Beware! Sincerely, Howard Venuto Retired Firefighter

Replaced my Samsung Fold screen protector fast. The Samsung Store in the Galleria said it would…read moretake a week! Great job!

They have taken my money three times without fixing the problem. I've had 2 ps5 brought here on two…read moreseparate occasions . Paid for them to fix it and they turned around said they couldn't and wouldn't refund the money paid. Claimed they still had to charge for diagnostics which we discussed the problem prior to them taking the game. Secondly I brought my daughter's phone here cause it kept cutting off. Paid for it to be fixed when I picked it up it was more damaged than before, it now had a green line across the bottom of the phone that would move around the screen. They are frauds and temporary repair stuff just so you can keep bringing it back. I recommend some other place. Don't go here.

I brought my iPhone 13 Pro Max to get repaired due to water getting inside. Abu was kind enough to…read moreexplain the damage to the lcd screen and did a good job replacing it in 30 minutes. He mentioned that repair is covered with 45 days warranty should I have any issues after the repair. Thank you for helping.

I brought in my Samsung Galaxy S10+ to Abu for an EMERGENCY! It would not turn on and when it…read morecould it said the motherboard was crashing. Abu was quick and efficient to let me know it would be a 2 day job to further investigate. He quoted me a price that i was not comfortable making and instead helped me recycle my old device. His transparency in regards to pricing and difficulty of work was well worth the my time.

Great, fast, & friendly service. Came here after first taking my Mac to the Apple store. They could…read morenot figure out what was wrong with it after being there for two hours (with appt) their only solution was sending it out for $475 with no guarantees. Here, I walked in, immediately took my laptop and after waiting less than 15 minutes told me they would need to open it to figure it out. I did not have to prepay or leave any deposit. They called me the next day to explain what was wrong, a quote, and for approval for the work - I didn't feel pressured. My laptop was ready the next day! Plus I saved A LOT of money! Plus I met dog

Every purchase I have had there had broken or misfired. Everything. I used to trust this place…read more No more.

Duy and his wife are super helpful and good people here. They are fair and won't overcharged you…read morelike other places. I'm glad I walked around Hong Kong Mall when the original cell phone repair shop I found on Google across from Six Ping Bakery was not opened like their 10am sign said (found out they are new owners that took over the previous shop that had the reviews I saw on Google). Had to call them and the man on the phone didn't seem kind/ friendly. I think all things happen for a reason and I found Thanh Phat/ Duy's shop- a much better place with honest people who work fairly quick too. I'll definitely be telling friends and family to come here and will bring my kids phones back here in the future to be repaired when they drop and shatter their glass.

Requested my front and back of phone to be fixed after having major cracks, chips and a faulty…read morescreen which they recognized and fixed up like brand new for a reasonable price. Catered to my financial budget Quick and efficient Most friendly kind hearted people you'll ever meet, the guy is very good and serious about his craft. Will come back for any of my phone repair needs, very convenient and nearby in the viet town area located in the Hong Kong mall