I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

One of the best DIRECTV dealers in Iowa. Residential and Commercial. Boy do they take great care if…read moretheir customers!!

I didn't like the customer service they provided. I had to call multi-times to ask question that I…read morefigured they would do. Jesus my rep wanted me to do all his work, made me buy a router and then it didn't work out. So I am out $99.00 and now have to contact Mediacom. Wont go back to them

Probably the best tech support/repair experience I've had. Unlike other repair shops, I didn't have…read moreto schedule an appointment so they could make a good chuck of change off of me, but I was given an alternative to help me save some money!

Blown Away. A few…read moremonths back I broke my laptop with a fingernail. That's right, a fingernail. I tried to fix it multiple times myself but keyboards have tiny parts that require precision and patience, I have neither and I also like patience, the kind of lacking that involves foul and nasty words emanating from deep within gut. The kind of lacking that normally ends up costing me more money than if I had just out professional help to begin with. Enter Ankeny PC Repair. Not only did Rob agree to fix my keyboard issue he did it with lightning-fast speed and at a very reasonable price. Let me define fast. I dropped off my laptop a bit after 7pm which of course is outside regular business hours. I got an email the next morning, even before I was awake saying: "Laptop is all ready to go. Let me know when you would like to pick it up." I had my laptop back in my hands within 30 mins after getting his email. This being Thanksgiving week, I was not expecting that fast of a turn around. I wouldn't expect that quick of a turnaround in a normal week. Color me impressed. I can't recommend Ankeny PC Repair any higher than the 5 stars that Yelp allows. 5+++ is more appropriate. Another plus to Ankeny PC Repair is that it is a local company run out of the owner's house. Appointments are required so don't show up at Rob's house with your virus laden computer at any old hour because you were surfing those naughty websites again and your PC is now as full of viruses as a Wuhan Lab. Have a little respect will ya. Make an appointment. Thanks Ankeny PC Repair for an amazing experience.

My wife's laptop needed a new battery, we took it here to see if they had a replacement. The clerk…read moresaid they would run a diagnostic first for $120.00 my wife thought he would do it for free. We said no thanks and ordered a replacement on Amazon.Its not the place it used to be .

Wow , wow, what a great customer service team . This store knows how important our phone is to…read moregrandma and grandpa to keep in touch with the people we love and love us .. we needed a new battery and within a hour we had one and we're back in touch with our 4 children and 5 grandchildren. This store is where customers mean a lot and it shows. Keep up the great work .

All right I'm tech savvy. I almost always figure out the computer problem inner office by myself…read more But when I have a problem I can't wrap my head around I call these guys. All of their tech staff are top notch. Whether they help you over the phone or send someone out it's fixed quick. They are all Renaissance men! Knowledgeable in all things computer but, not so nerdy they can't talk about other topics. If your office doesn't have in office IT support I would highly recommend CST!! If your IT guy/gal ever has an issue with anything involving computers or you'd like pricing on anything computer call them. They're the Superman of all things IT.

After being a long time client, buying a server and multiple work stations and subscribing to their…read moresystems monitoring service as well as additional services required to keep our systems running we finally and contrary to their suggestions went to a cloud based service ultimately cutting our expenses in this regard by over 50 percent. Beyond the expense we had no complaints while we were a client. That said, we still owned the computers we purchased from CST. I specifically had a problem with one unit and called CST in advance sharing that I was a past client and needed help with a unit I had purchased from them. They confirmed they could help. I drove 90 miles to deliver it to them. A tech worked on it, shared there was a hardware problem. I asked if they could transfer all the data stored onto an external hard drive. He said they could but I would have to supply the hard drive. I immediately went to a local retailer, bought a drive and returned to CST. Upon arrival I was met my another man named Cunningham. He professionally shared that since I was no longer a client they wouldn't work on the computer. I asked if he was aware I had already been in and they had already started on it. Yes he knew. I suggested that I planned to pay them immediately for any service they provided. He said it didn't matter. I asked if he knew I had just gone out to purchase an external hard drive per my earlier visit. He confirmed and said, "I know you are likely very upset but you aren't a client so we can't work on your machine." Wow. After years of being a good customer, tens of thousands of dollars spent they offer to hold the door for me as I carry my computer out having been refused service. He was kind enough to suggest Best Buy might be able to take care of the problem for me. It felt like retaliation. They wouldn't explain why they took the stance just kept saying they couldn't help me. I went back to our office and asked if there was anyway something we had done could have been offensive. Nothing. All bills had been paid in a timely fashion and frankly we spent far more with then than I recognized. As the world changes and small businesses struggle to keep up with technology service providers like this are important. In today's world there is no room for vindictive or retaliatory positions like this. Our move from CST was based on the cost savings of going to cloud bases software solutions. It proved very efficient cutting our regular service needs to less than half of what they were with CST just for basic services. No more server or server problems. No more workstation issues. Frankly we believed by using CST we and the monitoring service we would be saving money because we would have fewer problems but it seemed to make problems more obvious and generated more service bills. I always just thought this was part of doing business and didn't worry about it. I don't write reviews but after calling them in advance having explained we were a past customer, reexplaining that when I walked in, then having a third conversation to go get an external hard drive and recognizing that they were already into it for about a half hour of labor and that I was very happy to pay for any service proved only to be turned away in such a retaliatory way it quiet frankly scared me. What if you had an unexpected need and CST being the service provider who sold and maintained the system had the key to providing it but thanks to a changing world you changed services and now, when something unexpected comes up, they "can't" help you? Regardless of having spent tens or hundreds of thousands with them, they might treat you the same way. I know when I told my office manager about this today she was horrified. Sorry CST. For such a small need on my part you really caused a great deal of pain and anxiousness.

I've used their services when I had my own business. They helped me their with virus issues and…read morecomplete upgrades to my systems as the business grew. I also have continued with Ed and Shelby with my home computers, and just completed a upgrade of hardware that Ed did with a very smooth conversion. We have their monitoring program for our home computers and have never had issues. I would recommend them to anyone looking for compter help. Mark R.

We had an iPad with a shattered screen and a iPad that was fixed incorrect when we were on…read morevacation. I took both of them in, was told it will be ready the next day. They were ready in about 5 hours. I would Highly recommended them, they also offer 90 warranty.

I had my daughters Ipad mini screen, repaired here in early 2018. They were very nice and fast…read more. After about 35 days, an issue came up, with the repair, which was after the 30 day warranty, had expired... I returned to the store and did not have my original receipt.. The owner looked up the repair order based on the number on the ipad and found the repair order.. He then took our ipad, to fix our screen again .. He called us 3.5 hours later. We returned expecting to pay for fixed the screen. He gave my daughter her ipad back, charged us nothing and thanked us for our business.. We have been very happy with their customer service, communication, their prices and their work.. I will be telling my friends and coworkers who need phone or tablet repairs, to go to KB wireless..

They built me a home office machine maybe 5/6 years ago. No extra crap software. Fast reliable…read more Still going. Ordering a new one this week just to start fresh. Great service and product. Definitely the way to go rather than Best Buy etc

Terrible experience!! Originally ordered miners on eBay. He took thousands of dollars from us…read morethen when months later no merchandise tried to just refund after we waited!! Finally, after refund repaid via PayPal. 6+ months later no merchandise!!! When we inquired he said again he is refunding because after USING OUR MONEY he can get MORE MONEY selling them!! Never dealt h with a more disingenuous business in my life. Total scammers!! See the photo I left on the profile!!!