my son was keen to get his first bike, and I wanted to support a local business... so we popped around the corner to Intown Bikes. so glad we did! great service, convenient and the selection is fantastic. I got classic bike-store vibes from my days in NYC, too. my only note here is that parking is a challenge, particularly on weekends when everyone and their brother is at Piedmont Park. but all-in-all we created a great memory for my son and he even used his piggy bank to pay for some of it too. highly recommended! read more

Intown Bicycles - outside the shop right after the purchase - Bikes Near Me - Atlanta, Georgia

I've had my bicycle for almost a decade and only changed the tires once. So it was way overdue for maintenance. I was in the area so I Googled nearby bike shops and this came up in the search. SERVICE: The staff at the shop were amazing. They knew all about bikes and can answer any questions you have. I never felt like I was being persuaded to buy something more expensive than I needed which can sometimes be the case with small businesses. They also found other issues with my bike and showed me so that I could understand it was a necessary fix. ATMOSPHERE/COVID: They enforce wearing mask and have a limit to how many customers can be in the shop at once. I appreciate this because I'm a health-nut. You can see from my attached photos that it looks like any bike shop. I appreciate the aesthetic. PARKING: Surprisingly they have a small parking lot in the back of the shop, which is amazing considering they're in the heart of Atlanta where free parking is a myth. Overall I loved this bike shop and will be returning for all my future bike maintenance needs. I 10/10 recommend this for anyone looking for affordable bike care. read more

Intown Bicycles - Bikes Near Me - Atlanta, Georgia

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Nice folks, reasonably priced and very helpful in assessing the condition of a used bike.

BEWARE! INTOWN CAUSES SIGNIFICANT DAMAGE to bikes each time!!! This business will claim they can complete a bike repair ( this was an ebike), but they caused 2 flat tires and a broken peddle on 1 bike. I made the mistake of trusting intown with a second d bike, and it was out together wrong, with additional damages to an electrical unit. I don't know which bike mechanics are doing this , so called work, but if you use intown for repairs, or if you let them out a bike together, they will cause significant unforseen damage to your bikes each time. USE ANOTHER STORE. read more

Keith Zac and Eric all extremely nice and helpful. They even let me fill up the tires free where I'm from in NY you even have to pay for something like that. And let me try out the bikes and even the expensive e bikes. Great energy and extremely informative. You can tell it's people first and it's something that makes this a very valuable business for this community. Which is great to have near piedmont park to go Biking read more

Needed some light service on a converted e-bike--tire tube and brake caliper replacement. After first being told it would be several weeks before they could fit me in, once I mentioned it was an e-bike I was told they would not work on it at all. Beware if you are an e-bike owner or looking to purchase one. Traditional bike shops like this one don't want your business. read more

Rita and the team got me back up and running quickly! Super nice folks.... An intown GEM!!!

Good service, had what I needed, and got me out fast! I definitely would go back if I had any more bike needs!

Super helpful even when their bike shop was closed. Suited me up real good, even gave me a tiny form to tape inside my new helmet in case my brains spill on the pavement and they need to call my mom. v thoughtful. read more

These folks have been providing quality service at fair prices for a long, long time. Highly recommended! read more

Great service and great people! Would definitely recommend to anyone looking for a bike shop.

I stopped at about ten different bike shops all over Atlanta and by far I love the staff here the best. Very attentive and helpful yet knows when to leave you alone so you don't feel pressured to make any decisions. read more

Such amazing people!!! Came in w a bike emergency had two flat tires & busted inner tubes also needed some bike accessories. Daniel helped me out and him & Mike were so kind! My bike feels good as new while riding and now I can get back to door dashing. Thank you guys so much. Deff check them out they have everything you may need! read more

I needed an emergency repair on my disc brakes and Intown Bicycles I was able to get me going even though it was 10 minutes before closing time. I had just left the shop where I had purchased the bike and they told me there was nothing that could be done to get the bike rideable again that day. I will be using Intown Bicycles for my bikes as much as possible now. read more

I deliver to this shop very often and everybody who excepts the deliveries are always so friendly I have never shopped in there personally but I can only imagine that it's always a great time. read more

Helped out my son repair his bike which he thought was a lost cause. Thank you, thank you, thank you! He - a student - has temporary mobility issues and was so upset about his bike's problems. You guys are great! - Grateful Mom read more

Fair prices and friendly staff. I had issues with my gears and they got my bike back in great shape. Taking my wife's bike next.

I'm so glad I came here. I was in the market for a fixie for riding around town and Mike at Intown was just the guy I wanted to chat with. I walked in and immediately felt like "Hey. This is a guy and I could just chat with about anything." Felt right at home, even though I'm a novice biker at best. It's a quaint little shop off of Monroe. Easiest thing to do is pull around back for parking. There are a few spots back there and there is actually a rear entrance for the shop, too. Much better than trying to fight your way into another parking space...especially with the craziness on Monroe and 10th. Seriously, Mike is so generous with his time. I came in looking for a specific model/price range and he had the model, size, and price I wanted -- Jamis Beatnik 53cm. Perfect for me. He set it up for me and made sure the seat was my height and then let me take it for a spin around the neighborhood. The best part is that I didn't have a chance to buy it that day, but I came back about two weeks later and Mike remembered every bit of our conversation. I had even called ahead and he was fine-tuning it for me once I arrived. I've been super happy ever since with my purchase. Intown definitely has my business for bike work and any other needs from here on out. Thanks again, Mike. read more

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My wife, 2 toddlers and I swung in as we had some minor bike issues we needed tuned up and this place was amazing. They did a quick evaluation of our bikes and fixed them up quickly and generously as well as pumping our tires up and being very friendly the entire time. Some places don't deserve to be in business, some places exist out of necessity and some places deserve to not only exist but thrive and this is the latter. Great people, great services and they will get you back out and riding in no time. read more

Great experience and friendly team! Daniel helped me pick out a bike, and all the necessary gear to get started. He provided me with great insights on each of the products he presented. I felt that I left the shop feeling well informed and confident about my purchase. read more

We decided to check this place out and get some much needed tuneups on my bike. The staff here was really helpful and even did alot of stuff that they didn't charge me for that I thought was real cool. We also came back here to get a bike for my girlfriend and they were really helpful in selling her a bike that worked for here and not trying to sell the most expensive one. Totally recommended read more

Reliable service and well stocked bike shop. Reasonable prices. My favorite shop in Atlanta.

Super great customer service. Filled the air in my jogging stroller tire and helped get me to a great park that wasn't crazy crowded.

Walked in 15 minutes before they closed looking to buy a bike, young hipster sitting at counter playing on his phone took a while to get to us, only to remind us that they're closing. I was ready to buy the bike regardless as I needed one to cruise the beltline and my other bike was unavailable. I asked the salesman if he'd adjust another bike I had them work on a few months back for free if I spent the $500 on a bike that's $375 online. He said NO, quickly and without hesitation. I reminded him that I had 3 bikes repaired at his shop in the last 6 months and one was not done right and I needed it redone, and I'm about to buy another. He didn't care. I walked out. 1 star for rudeness, lack of appreciation and overall weak salesmanship. read more

Intown Bicycles - Bikes Near Me - Atlanta, Georgia

They are so friendly at Intown Bicycles. Great staff with fair prices and fast service make this the best bike shop in the city. I had a tune-up performed in the height of the pandemic and they got my bike back to me at least 10 days earlier than expected. After the Atlanta Cycling debacle of 2008, it's the only shop I go to. read more

TLDR: Been to Intown twice for a rear tire replacement and then for a bike tune-up. After both visits, the brakes were rubbing against the wheel (without pulling the brake handle) so I had to personally readjust them. I don't perform bike maintenance myself because I want to make sure everything is done correctly. I know they did a poor job with my brakes because the issues were obvious, but I am still not confident enough in my abilities to know that everything else was done correctly. I will be taking my bike somewhere else soon to make sure it is at least safe to ride. In two separate visits, I had my rear tire replaced (flat from a puncture) and paid for the tune-up package (includes adjusting the gears, brakes, and bearings; truing the wheels; checking all the nuts and bolts; external lube; and a wipe down). After I had my tire replaced, I had to personally readjust the rear brakes because they were sticking against the wheel (brakes rubbing wheel without pulling brake handle). This was irritating and inconvenient but not worth driving back to the shop. As for the tune-up package, my experience was bad enough where I will likely not be returning to Intown for any future products or services. I dropped my bike off on a Friday and came back in to pick it up 10 days later on a Monday. I was out of town for those 10 days, so the extended time was due to my inability to pick it up sooner. However, when I arrived on Monday to pick up my bike, they informed me that not only had my bike not been serviced yet but also they didn't have it in their computer system because it had malfunctioned recently. They informed me that they would start the tune-up immediately and it should be done by the end of the day. While I understand that computer issues are unavoidable and mistakes happen, I ride my bike to work every day because I cannot afford a parking pass at my place of employment, so this was incredibly inconvenient for me. To Intown Bicycles credit, they finished the service on my bike in 3 hours. Unfortunately, upon inspecting my bike when I returned back home, I found that the brakes on both wheels were not even remotely centered (i.e. one brake pad hits the wheel much sooner than the other one) and one of the front brake pads were rubbing the wheel (without pulling brake handle). One silver lining is that I can confirm they thoroughly lubricate everything because they did a poor job wiping away excess in several places (mostly near the brakes). I acknowledge that no place is perfect; however, if I am paying money to have someone else maintenance my bike, it is to ensure that everything is done correctly. Both times I paid for a service at Intown Bicycles, they did a bad job specifically with my brakes. I will not be returning. read more

I ran over an industrial nail this morning on my way to work. Intown Bicycles was half the distance to my usual go-to LBS for repairs, but since I was already late for work and hoping to save time, I decided to drop my tubeless tire off at Intown Bicycles. Except I didn't drop it off. Even though they primarily work on tubeless tires on mountain bikes, the shop tech said he could fix the tire immediately while I waited. I was expecting to be out of commission for at least a day, but this shop was so accommodating, I was good to go almost instantly and didn't miss that much work. What a find! Service and friendliness are off the chart, by my measure. I didn't see high end bikes (maybe there were high end mountain and e-bikes, which I don't ride), but I witnessed high-end service. Saved me today. Thanks! read more

Extremely helpful crew and non-pushy. They really want you to get the right fitting bike but also took the time to look over my other bike for a tune up and give recommendations that weren't the top most expensive unlike the shop on N Highland. Rita is a gem and it's an awesome little bike shop you have to check out read more

I've had an amazing experience with Intown Bikes. When I decided I wanted a bike, I dropped in one day. Amy helped me narrow the field down to a handful of hybrid bikes, and let me test ride one around the neighborhood. She was informative, but never pushy. When I returned and was interested in another bike, she offered to have the store build it for me in the color I wanted so I could really see what I'd be buying. But...then I found the exact same bike, used, at a pawn shop, for much less. So I went ahead and bought it, and took it to Intown Bikes. I thanked them for building the other bike, and for their time, and said that I wanted to get my new bike checked out (always a good idea when buying used). I anticipated them wanting me to spend $75 on the full work down; instead, they looked it over and did a simple $30 adjustment. They were totally cool (actually, they simply didn't care at all) that I'd ended up buying a bike elsewhere. I purchased a rear rack from them, but balked a little at the $15 installation fee (I'm pretty handy, and it didn't look very difficult). They assured me I'd be able to install it on my own, and even explained how to do it. I also bought and installed a basket that turned out to be too small; they took it back happily. Basically, every time I've walked in this store people have been helpful, kind, and generous with their time and knowledge. Can't recommend them enough. read more

Not a bad bike shop, but nothing about this place blows me away. Average prices. Pretty small shop. Went to Intown because of their reviews. They have average prices for tune ups and gear. They tuned up my bike, and said they'd call if there was anything additional to adjust... Was charged $95 when the tune up was quoted at 75. I don't care about the $20 extra, but I do care that it was tacked on as just a "matter of fact" upsell. If this business does this across the board, it definitely adds up. Its an alright shop. The definition of average. Takes about a week for a tune up in heavy season. read more

I LOVE THIS PLACE. This morning I bit it on my way to work and fell off my bike. After an initial terror that my bike's brakes were stuck (the wheel just got turned around and I was still like ...omg that happened to realize it at first), I went through my day and then rode over here from MARTA. I said I fell off my bike and wanted to make sure I didn't ruin anything, and two guys there both are like BUT ARE YOU OK?? which was so sweet. The one took my bike back and gave it a run through of the gears, checked the brakes, etc, and everything was fine. He filled the tires up with air and that was that. Seriously. They checked my bike for free, entirely. I was standing there by the counter like ready to pay like $15 or something and that was it, go forth and ride. I will definitely always come here, I am so glad they're right by the beltline and everything. read more

My parents shipped my fiance and I their old (but awesome and top notch) bikes from California. We put them together after they arrived with help from my dad over the phone, but didn't quite trust they were assembled correctly. And my front brake wasn't working so in fact we were positive they weren't assembled correctly. We brought them to Intown to have them checked out and they were wonderful! We called ahead and they said it would be $85 each for a tune up, and they'd have them ready in a week. However, upon arriving they inspected the bikes and said they just needed minor tweaks and could have them done while we waited. They fixed my breaks, replaced 2 tires, and made a couple other minor adjustments in about 20 minutes. They also adjusted our seats to the right heights, helped us pick out a helmet, and gave us a quick tutorial on shifting gears and hills. It was a fantastic experience and very reasonably priced. They also seemed genuinely excited about our "cool retro Schwinns" which made us even more excited about having them. This will definitely be our go-to shop for all bicycle needs. Thanks Intown! read more

Ok, so I've only been here twice. Once was to drop my bike off for a tune-up, the second was to pick it up and get a few other supplies. The quick point: There was ZERO pressure. No upsell, no added gizmos, no judgmental attitude. And this is a bike shop? My el-cheapo bike had been in storage more than a year. Now it rides better than when I first bought it. Yeah, the full tune-up feels a bit pricey and requires a wait, but my bike feels better than new. They have a range of helmets, all of which are safe. They don't have a ridiculously confusing collection of lights, baskets, etc. They do have a few of each across a reasonable price range. If only they could tune up my legs for that damned hill. Oh well. Can't have everything easy. read more

We bought a 20" bike for my daughter's birthday online. It arrived in a large box and we started assembling it the night before. We failed installing the handle bar brake correctly :(. We called Intown Bicycles and they worked us in same- day and fixed the bike and put air in the tires! It took less than an hour and the cost was a very reasonable $35. Everyone was incredibly friendly! I can't recommend this store highly enough! read more

Best customer service I've ever experienced. Every restaurant, retail and corporate business in Atlanta needs to take a page from the Intown book. I think I can sum it by saying these people see themselves as being in the service industry, and not the sales industry. A bike shop opened 4 blocks from my house and I am really tempted to get my bike serviced there, but I keep finding myself drive 4 miles across town to Intown Bicycles. read more

Looked for about a week on-line, retail stores, and another bike shop. Finding we could spend a fortune and get a high end bike, buy el-cheapo at a retail store. We were resigned to by a bike on line and take our chances, or a high end cheaper but with no service on line. We decided we would stop at Intown after reading the reviews on Yelp. We walked in and were asked what we were interested in. We showed him a print out of the bike we were looking at buying online. His response what "Can I help you think it through starting from the basics?" We proceeded to take an hour to explain many things we had read and others that we had not even thought of. We ultimately decided to purchase a bike. Then to accessories. We purchased a few, but were actually talked out of one we thought we wanted and offered a cheaper alternative to another. We walked out with a bike we love and knowledge that helped us make a good decisions now and in the future. thank you. read more

I just tried these guys out for the first time for some minor repairs. What I found was a very comfortable and friendly atmosphere, an extremely quick repair while I waited, and a low price tag. About $15 got my rear cassette put back together, a cable housing replaced, and a newly adjusted rear derailleur. This was a fantastic experience. Why 4 stars and not 5. I thought the tune-up quote was a little high, and I would have liked to see more selection, and pricing for components and accessories that is more competitive with Performance Bikes. I just read a few other reviews, and hearing how they treated others, and didn't sweat any of the small stuff made me think that their prices are worth it. I would still like to see more selection, but I am giving them the ultimate 5-star salute. read more

If I didn't do most of the work on my bikes myself, this is where I'd go for a repair, mod or upgrade. The very nice mechanic named Daniel was working on a gorgeous vintage all Campagnolo Colnago when I visited but was more than happy to answer my stupid questions. If your looking for a bike shop with "no attitude," this is the place. read more

My husband and I decided to buy bikes. We had no idea where we was headed but stumbled upon this store. Amy assisted us for atleast 2 hours on the different brands and styles of bicycles, we test drove a couple and made a decision based on her recommendations. She was absolutely phenomenal to work with. We left with two bikes, helmets, and a bike rack. Wonderful experience!! read more

Intown Bicycles - Getting ready for the beltline on our new bikes!! - Bikes Near Me - Atlanta, Georgia

Like the other reviewers, I was simply blown away. I hurt my knew a few weeks back and decided to get my first bike since I was 13 in an attempt to stay in shape. The staff was friendly and helpful in finding the right bike for me and setting me up for test rides. Most amazingly, they even understood when I wanted to leave to look at more bikes at another place before making the big purchase. Well, as soon as I got to said other place, I wanted to jump in my car and drive straight back. And I pretty much did. I'd love to say something anecdotal about how I'm ok with paying more just to keep merchants like this in business, but I don't even have to. Their bikes were priced better and, at least for me as a beginner, essentially equal in quality. Please consider Intown when buying your first/next bike. read more