Colton was amazing. Phone was stuck on boot loop. I brought it in thinking it was a battery issue…read more He could've replaced my battery and charged me. Instead he gave me so much free information on how my phone could get fixed. Very patient and extremely kind. Highly recommended

I would give this review a 0 rating if it would let me. My husband and I bought a warrantied auto…read morebattery that we had issues from the first. It kept going dead and we would bring it back and they wouldn't warranty it for us and honestly don't really trust their batteries anyway. Our mechanic told us the battery was no good, and Batteries Plus keeps saying it is good that it needs a full charge that takes 2 days. This store in Redding sells defective items and won't honor the warrenty. Out of total frustration, we went elsewhere and got a new auto battery for our car. We will never shop at their store ever again and we will make sure none of our friends or family members shop there either. The WORST customer service ever. They do not value the customer.

Jake Rocks!! I tried to install my Amazon bought cheapo headlight bulb and couldn't get them in. I…read moreread that O'reilly installs store bought bulbs so I returned my Amazon. I went to the store bought two bulbs and Jake installed them in five minutes. Jake was friendly, took care of various customers and tasks. O'Reilly rocks!!

Always able to find what I need for my classic 1990 Miata Staff is knowledgeable and prices are…read moreReasonable.

These guys are great. I've been an Energy Masters customer for several years. Though ownership has…read morechanged, the excellent customer service remains. I had an issue with my cell phone battery; problem was my phone, not the battery. Nalani went above and beyond to help me resolve the problem; if it were the battery, she would have been able to fix the problem. Her customer service was supreme. She guided me to other options I could try. Just the fact that she took alot of time to help me, says alot about her work ethic. Five Star customer service for sure!!

Purchased a scooter battery on Saturday and and filled it with the enclosed container. Once filled,…read morethere was no cel cap cover strip in the box. So I waited until today (Monday) and called to report the missing part. The young lady on the phone who told me she was the manager tried to tell me that it was impossible that the cover strip was missing rather than just telling me to come in for another battery. I returned the battery to them and rather than just giving me a cover they wanted to give me a non-serviceable battery. Which would have been fine but it need to be charged and I would have to come back in 3-4 hours. I told her that she was inconveniencing me rather than the store. t that she pulled a cover strip from another box and shoved it at me along with bag oh connector screws. Needless to say I won't be back.

Marcos was very courteous and professional when I pulled in to have my car battery replaced. He…read moretested the battery and alternator before any work, provided a written quote and, upon my approval, installed a new battery for our Lexus and had us back on the road in 20 minutes from start to finish. I highly recommend Battery Systems for their selection and service. They have a clean shop and are conveniently located with lots of parking. When I need another new battery, I'm heading over to Battery Systems.

Jeff and the guys at Battery Systems of Chico do incredibly efficient work at superior pricing. I…read morewas helped immediately upon arriving. They were honest and provided a test for my battery and alternator free of charge before doing any work. I am so grateful for their service, as I was able to avoid paying $50 at the three auto shops I was quoted by just for having a diagnostic done! To top it off, they're genuine, kind hearted people. I'm a broke college student so that says it all.. WHAT A BLESSING.

Twice I've come to this location with a check engine light on in the last 4 months or so. Both…read moretimes I got Jason who was super kind and helpful and didn't make me feel stupid like most auto shops do. He made sure that I had everything I needed to feel safe. Thank you very much!

I went into the O`Reilly's on Mangrove this evening. A very nice young man named Alex helped me…read morewith purchase. I asked if he could put the windshield wipers on for me, (I am a senior citizen and that kind of thing is hard for me to do). He told me he would be happy to help me with the windshield wipers. He was very personable. He had the wipers on in no time at all. I also said that my brake fluid might be low. He gladly checked it. He was very professional and worked efficiently. I was thankful for his help. His customer service was stellar.

The young lady that helped me today was amazing! I recommend seeing her when you go in!read more

Got my phone ports cleaned up here a year ago. That time the manager did a fantastic job. Cleaned…read moremy ports really well and wiped my phone down. Today a worker did a horrible job, my ports are still dirty, the outside of the ports dirty and the manager wouldn't even come out of the back to check the workers poor job. 15$ I could have bought a duster can and did this myself. The worker was monotone, scowl on face, and unfriendly. She hit hit it with 3 seconds of air and called it good. Do not waste your money on this overpriced, scam of a service (took employee less than 60 seconds from register to cleaning and back to the register) with a manager that can't be bothered to get out of his chair and properly address the issue. He just hollered from the back "if you want it taken apart and cleaned it'll be $150" woah. That's not what I was asking for at all. When I come back I expect the same service as before. I'm not sure if the old guy manager was having a bad day because in the past he has been friendly and helpful but this is absolutely unacceptable. How do you expect to stay in business?

This place is the best! My phone battery completely died and they were able to replace it quickly…read moreand it's working great again. The customer service is friendly and helpful. They have all kinds of batteries available and the staff is knowledgable. Very happy to have this helpful business in Auburn. Will definitely be back for future battery needs.

fantastic experience getting new keys for my car and truck. Came in quicker than expected and only…read moretook about 20 min each to program.

We stopped by for a somewhat obscure lightbulb. The store was bright, roomy, clean, & organized…read more After a short wait, we were directed to an area to search & then provided with personal assistance to make sure we found the correct item. The worker who helped us was informative with the lightbulb & a flashlight we had questions about. They have quite the selection of battery & lighting needs.

Came into Batteries Plus to replace my car remote batteries, and I'm so glad I bought the lifetime…read morewarranty it's seriously the best investment ever. While I was there, I also needed some new lightbulbs for my bathroom. The employee who helped me was awesome he took the time to find exactly what I needed, replaced my batteries, and even fixed a little spring in my remote that kept popping off (huge help!). On top of that, they even recycled the old lightbulb I brought in to make sure I had the right replacement. Great customer service all around I really appreciate the extra effort!

Came here to have a battery tested. The employee who helped me didn't have the right equipment but…read morehe spend 20 mins testing. Friendly and personable. A true gentleman. Would def come here in the future. Best part? No charge. He answers the phones also promptly. Great service

Purchased several things over a couple if years from portable solar cells to batteries and…read moreaccessories . Friendly and knowledgeable